this is how to ruin a relationship with customers

This letter reads like something my nephew sends out when he is
"chatting".

I do hope this is not indicative of what craig c. thinks is
acceptable, written communication.

I never knew there was a Mr. Dell...I always thought he was just the
farmer in the...

My comment makes about as much sense as your letter really. Use
correct grammer, punctuation, capital letters and have someone proof
read it before you send it out.
What were you thinking when you were writing this that it made sense?


Buy an Apple...I hope it helps with your writing skills.

can i haz cheezburger?

In the future, please refrain from writing letters while you are drunk
and / or high. Thank you.

How in the heck are we supposed to parse anything you've said here and
make any kind of sense from this nonsense?

You are complaining that Dell employees in India cannot be understood
in one of the most illiterate letters I've ever seen! They will, as
they should, file it in the circular file and laugh over your utter
mangling of the English language.

My eyes! They're bleeding! Somebody PLEEEEZ make it stop!

If you had a valid point or not, I can't tell because this is such a
hideous mess to read!

Granted it's insignificant in the rest of this trainwreck, but its
L-A-P-T-O-P, not "Labtop."

Someone with homes in Florida and NYC should have enough sense not to
write a BUSINESS LETTER like this.

Please tell me that you weren't/aren't one of thoes high schoolers
that turned in papers that are written in "Text Speak'. I can't
believe some teachers are accepting them. I would FAIL any students
they turned in something like that. I can't stand Texk Speak. On the
rare occasions I get a Text, I ingnore them if they have ANY text
speak crap. Please tell me that you don't fill out job applications
like this.

(Before anyone gets on me, I KNOW I am a crappy speller. I use spell
sheck when I can. At home, I use Firefox and it has spell check on at
all time. Here at work, I don't and PFB doesn't have spell check
here.)

You complain about not being able to understand someone in India who
is trying to assist you and yet you yourself and can not be
understood? I dont like outsourcing any better then the next person,
and have complained about it in the past, however, the letters I write
are easily able to be understood. This is not a text message to your
buds, this is not a "post on the web" it actually goes to the company!


Your complaint is valid. But with the way you wrote it, Dell will
ignore it. Re-write the letter. Use spell check, proper caps,
puncation (sp), leave out the ...., use the English language
properly.

I tend to write the way I talk when its informal, but when its formal,
as a letter to a company should be written, then I use proper verbage.
Would you show up in person to Dell with this letter in hand and
expect them to take you seriously?

Sooooo very lame, craig. L8r.

Stay in school. Learn English or some other language. Just learn
something.

I would take the money for the computer and put it towards a remedial
course in English. Good riddens.

You are one to talk about not being able to understand someone. This
letter is a train wreck!

They not thay.
You not U
Riddance not Riddens
Are not r
Laptop not labtop
no one not no 1
Forward not forwared
Facility not faculity

I bet those reps in India can write a better letter.

Craig:

You may want to pull this back and rewrite it. It has the appearance
of being a text message chat from a phone or an instant messenger
session rather than a corporate complaint. My fear is the Dell won't
take it very seriously in it's current format.

Talk about not being able to understand someone. Wow!. Your letter is
extremely hard to read. Try using proper English. Capital letters.
One period at the end of sentences. The word is "You" not "u".

I am frightened for business who will be hiring college grads who
don't know how to communicate clearly. This is a big concern for the
businesses too.