Drive-thru "service"?

Did you know mcicky d's is bunch of gay lovers. I think gays don't
like to share

Good Lord you people use a lot of condiments. If a person requires a
gallon of ketchup for each french fry they should probably go to
Costco and get one of those industrial drums to keep in their trunk.

Two handfuls of ketchup seems to be alot & is a very vague request. I
know that when I have fries along with my son, we need 8 ketchup
packets. So I ask for 8. Now, if I'm going home or back to work,
where I have access to a ketchup bottle, it's not a big deal so
whatever they throw in is fine. Try requesting a specific number of
packets - you might have more success.

Has anyone looked at the price it is to buy the packets of stuff, such
as honey or the jams? Its outragious!
I totally understand the need to limit the amount given out and they
should charge people for extras.

I'm in agreement with everyone else. Just because you are "ketchup
greedy" doesn't meant that McDonalds needs to give you two handfuls.
It means you have to either carry ketchup with you *OR* offer to pay
for more ketchup from the food establisment(sp).

Also regarding the speaker cutting you off, it may have been that you
were pausing too long after each item. My boyfriend does this. He says
one item and then pauses to wait for the speaker to acknowledge. But
they actually take his silence as him being done and wanting the
total. I don't think you should rush through your order, but the
speaker is pressing buttons as you talk. If you're just stopping after
each thing, she could have taken that as you completing your order,
thus she gave you the total.

When your friend was arguing to get three more packs of ketchup on top
of the 5 you already had, did they offer to let you have more if you
paid for it? Ketchup costs McD's money, you know. They provide you a
reasonable amount for your meal - not enough to stock your cabinets at
home.

Ketchup is a necessary evil at McDonald's. With any other condiment I
would say it's too much to have extras, but with ketchup, if you have
5 items, that might be two packets each, depending on the size of the
item (burger etc). Although, I have to say two handfuls could be A LOT
of ketchup with much of it ending up later wasted in the garbage or
never used. We wind up with extras and I'm tired of them, so I started
putting them back on the counter now when we go inside. I don't even
want to take them home anymore.

I don't even think it's about the ketchup as much as it is with having
two packets shoved at you, which sounds a bit abrupt on their part.
They could have said "Sorry be we are currently limiting, or short on
ketchup right now", if it was a problem.

If you want more ketchup, then pay for it. Better yet, buy a bottle
and keep it in your office. It's greedy people like you that cause a
rise in prices for the rest of us.

But weren't YOU being cheap about it? Were you unwilling to pay for
more ketchup packets?

2 handfuls of ketchup is a lot, and much more than you are entitled
to. When I worked in fast food it was S/M/L 1/2/3 packets
respectively. An extra one was OK, but if they wanted more, there was
a charge. The packets are expensive, and a reasonable amount is
included in the price of your food, but not TWO handfuls.

I'm mostly on your side. I can't eat fast food without ketchup
packets. But I know exactly how many I need. Three for an egg
biscuit. Two for a plain hamburger. Four for a Big Mac (man, I
haven't had one in over a year, and my mouth watered as I typed it).
When I first went to Jamaica, I brought enough ketchup packets that I
would have three packets per meal for a week (I require ketchup for
eggs, bacon, hamburgers, etc.).

But asking for "two handfuls" seems rather excessive.

I also keep ketchup packets at work.

People who REQUIRE ketchup learn to keep it on hand for emergencies.

Back when I rode my dinosaur to work at McDonald's, the rule of thumb
was 1 packet for a "small" fry and two for a "large". Those were the
only sizes available at the time.

If a customer asked for "ketchup", that's what we'd give. If the
customer asked for "6 ketchups", we'd give that.

Here's what gets me: I'd pick up lunch for co-workers. One would
order 5 chicken strips(not the nuggets); he specified the flavor of
sauce he wanted. I'd get 3 little tubs of sauce. For 5 pieces of
chicken.

But heaven forbid I ask for SALT. They'd have to dig through their
bins to locate a packet of SALT. McDonald's has built a business on
grease, caffeine and SALT. So I'm ordering for three people(3 main
dishes, 3 fries, 3 drinks), and they can scrape up ONE packet of
salt.

(Yes, I have purchased salt shakers and containers of Morton's to keep
at work. Somehow, they disappear
....)

But also, McDonald's salt is of a finer grain than Morton's, and it
really sticks to the fries better. If I'm taking food to work, I'll
use what I can. But if I'm eating in my car, I want my salt. I hate
that they act like I'm asking for something weird.

But I digress. You can go inside and grab packets; go inside and pump
ketchup into the little cups(come on, the only reason you'd "spill" is
that you're not being even moderately careful); or specify the exact
number of packets you'd like. Or, as someone suggested, go to Sam's
or Costco and buy a case.

There's a reason why these places no longer put packets of condiments
out on their counters...people grab handfuls fat a time for their own
use.
These places are not in business to supply you with condiments...only
an appropriate amount is given for fries or sandwiches any more.

A few of us here at work get together and purchase boxes of these
condiment packets from from places like GFS, Sams or Costco. We always
have some on hand and we share the cost. I suggest you do the same as
fast food places are not going to be giving you a "couple of handfuls"
of catsup any more!

I saw you were completely unresaonable about the ketchup. Buy a
bottle and put it in your car. Come on, don't be CHEAP.

This complaint should be deleted by the poor sap who reads it at
McD's.

I'm sorry, I really think 8 packs of ketchup are more than enough.
There has to be a limit. If you want more, you should pay, just like
when someone wants extra dipping sauce for McNuggets.

Why are you writing this letter on your friend's behalf when she also
wrote one herself?