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Lending Tree Recommended a Fraudulent Mortgage Broker
Posted Wed July 30, 2008 12:00 pm, by Steve T. written to Lending Tree, Inc.
Write a Letter to this Company
Dear Sirs;
I requested a mortgage quote from your firm and you recommended 4 firms. Of the 4 firms that you highly recommend, I selected Ultra Mortgage, LLC.
Mr. G. contacted me and provided me with a quote for a 30 year fixed. I then asked him if his firm can provide me with a 15 year fixed with a rate of 5.5% and he said yes.
After a few days, they sent to me via email, loan documents for my signature. After my CPA & attorney reviewed the application for hidden charges, we both found out they fraudulently increased the rate from 5.5% to 5.75% without first notifying me in advance. If they had notified me in advance, I would have selected another broker who can honor this rate.
Let me remind you that in this type of an environment, fraudulently issuing a legal document with increased rates is illegal. According to law, if there is a change in rates, the lender must notify the borrower prior to releasing such documents for signature.
The increased in rates by .25% would've cost me $400 in increased mortgage payments per month. If I had went to closing not knowing, I will end up being late in my monthly payments and end up in foreclosure. Let me remind you that the law now does not tolerate nor permit this type of business behavior by mortgage brokers or institutions, including Lending Tree.
Lending Tree is now also at fault by not policing the business ethics / behaviors of firms soliciting financial services on your website.
Furthermore, the representatives at Ultra Mortgage, LLC are liars. I spoke with Mr. G. a few days ago as to why he increased the rates without firt notifying me and he said "I received the appraisal reports late and can't process the application without them".
Well, guess what, he sent me the appraisal invoice via email on June 16th. On June 19th, Ultra Mortgage send me the loan documentation for my signature. With 3 days apart, they sure received the appraisal report on time !!!!
So therefore, this proves Mr. G. as a LIAR and thus Ultra Mortgage can't be trusted.
Due to your lack of Quality Assurance, waste of time dealing with Ultra Mortgage, LLC, I'm demanding that Lending Tree Provide me with 25,000 United Airlines Frequent Flyer Miles.
There is absolutely no excuse as to why firms practice these fraudulent & unethical business practices at Lending Tree.
I'm sure all readers of this letter at Planetfeedack will agree with me on this matter.
Due to your lack of Quality Assurance, waste of time dealing with Ultra Mortgage, LLC, I'm demanding that Lending Tree Provide me with 25,000 United Airlines Frequent Flyer Miles.
There is absolutely no excuse as to why firms practice these fraudulent & unethical business practices at Lending Tree.
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by j t. Posted Wed April 22, 2009 @ 1:32 PM
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You never mentioned that you locked your rate in during your first discussion with this lender. To allege that a mortgage company is somehow "fraudulent" because you did not LOCK your interest rate is really an unfair accusation to make.
While i understand that you may be disappointed that the interest rates had gone up on you between your 1st contact with this company and the time that you decided to move forward (which you indicate was at least several days apart) - it does not make it fair to call them fraudulent b/c rates had gone up in between, - when in fact you never locked your rate in to begin with.
This is akin to calling your financial planner or stockbroker "fraudulent" because they said Wells Fargo stock was ony $8 per share in the beginning of March 2009 - but is now north of $15 per share a few weeks later when you decided you wanted to buy it.
At the end of the day - most financial products are market based and are priced according to the movement of such markets. If you did not secure your interest rate and lock it - then ultimately you must take responsibility for that and not try to pass the buck or blame someone else... or even worse - turn it into a demand for free airline miles.
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by YouAreKiddingMe Posted Sun August 3, 2008 @ 7:11 AM
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So .. you make a miserable choice in lending companies and you want someone ELSE to give you miles?
No wonder the rest of us pay extra for when others make stupid decisions.
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Lending Tree allows you to put your name and info out there for lenders to find...YOU make the choice not they. You make it sound as if you hold no culpability in making the choice at all. You are the one who had the choices...you sent the info to this mortgage company. But at least you were smart enough to have it reviewed legally PRIOR to signing.
And its rather rude on your part DEMANDING that you get 25,000 UA FF miles for this misjudgement on your part. LT gave you a list...you made the choice. (
Now I'll just take the 25,000 FF miles for setting this issue straight!)
Also read up on the new mortage laws before you start trying to use these as leverage in a complaint.
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by ♫Venice♫ Posted Sat August 2, 2008 @ 8:04 PM
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that you can't count on a quote over the telephone. If he doesn't have something in writing, and I don't think he does, then he made a mistake thinking the rate was not subject to change. If I was dealing with such a huge amount of money, I'd want to sit down with someone in person and get a locked in rate, in writing. I think he does take some of the blame here. Maybe he should have consulted with his CPA/attorney before using a service like Lending Tree. I think they would have steered him in a better direction.
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I believe he thinks its easier to get Lending Tree to admit guilt than Ultra.
And again...if Lending Tree buckles under his demands then this will set precident for anyone who is unhappy with their choices given when going thru Lending Tree.
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by ♫Venice♫ Posted Thu July 31, 2008 @ 5:18 PM
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I'll give you credit for one thing. At least you didn't go through with a closing that would force you into foreclosure, and then blame Lending Tree.
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When I used LendingTree, they made it clear that they were simply find companies to give me a loan and that they had no responsibility over those companies.
The quality assurance you speak of is people like you giving them feedback. Telling them about this is the way that LendingTree can decide whether or not keep Ultra as one of the lenders they use.
Go after Ultra, but unless LendingTree promised you 25,000 United miles as a satisfaction guarantee, I just don't see where you go this.
I'll bet, sadly for you, that Ultra will claim that they never gave you a locked in rate. If they did, you'd have something in writing from them.
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Well at least you had the good sense to have the paperwork reviewed by an attorney before you signed anything. I think that should be a requirement for all real estate transactions.
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by BlueGirl Posted Thu July 31, 2008 @ 10:36 AM
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I'm confused, why are you asking for Frequent Flyer Miles because your time was wasted in trying to obtain a mortgage? I've never owned a house, so excuse my ignorance if there is some connection between the two.
Also, just because Lending Tree recommends another company, I don't think that makes them liable for that companies shady practices. It sounds like your issue is with Ultra Mortgage.
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Read the terms and conditions of the service. You have to submit your claim to arbitration.
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by customerssuck Posted Thu July 31, 2008 @ 12:12 AM
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Nice gimme grab there at the end.....
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by Donno Posted Wed July 30, 2008 @ 11:09 PM
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I'm wondering why you are seeking to borrow somewhere around 2.8 million dollars and screwing around with asking for frequent flyer miles. Why not put your energy into finding the right bank for this substantial purchase?
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