Wow, Shocker..Now they won't take 50.00 bills, they wouldn't give me my third coffe, and got yelled at

So, classy business woman...do you mind letting me know what kind of
classy business you are in that finds it perfectly acceptable that you
have less of a grasp on spelling and grammar than a six-year-old?

"very classy Buisness Woman"

May I suggest an English as a First Language course?

And then what would you have to complain about?

They can do that, you know. Plaster a picture of the "classy buisness
woman" next to the register, and a great big "DO NOT SERVE" under it.
Suddenly you will realize that maybe you aren't as classy as you
thought.

"THey must not train them either from them vies on Starbucks."

...I respectfully request the last five minutes of my life back after
trying to figure out what this sentence means. Anyone?

WOW! I totally knew this letter was from you, I couldn't be bothered
to read the entire thing, because to be honest, I don't really care,
You're use of capitals irritates me and I can't believe you're such a
glutton for punishment that you keep going to a stupid store that you
don't think treats you right.

FYI - You can write ASAP to the "business news, the newspapers that
are local" (usually called local newspapers), and to the BBB. No one
will care, probably not even the BBB. They don't have to accept 50s
and 100s. Get over it. Starbucks won't even care because you told them
that on the days you work you'll still go to the Auburn store. So
they're not really losing your money. The CEO has more important
things to do than meet with you.

Your so classy, you can't even spell business right.

If you were such a "Classy Business Lady", (smirk), then you should be
able to construct a better business letter.

Good grief, buy a container of flavored coffee mate and a bag of
Starbucks ground coffee and fire up your coffee maker.

Last letter it was $100.00 daily, and now it's $100.00 weekly. Quit
going to this location! I personally think that 7:30 pm is a little
late for coffee, I would prefer some wine at that hour! :o)

I work in a hotel candy/gift shop at Indiana University. I do all the
training for the student employees,and I have instructed them to never
take a 50.00 or 100.00 bill. Basically not everyone is honest and we
and other stores in the union have too many counterfeit bills.So my
advice is to go to the bank and get change. Also you might want to get
spell checker before writing into the newspaper.

I know this is hardly relevant to the actual complaint, but is it
possible that the OP's native language is not English, ergo the dodgy
style, spelling and grammar mistakes?

Just a thought.

It is a frightening thought if her native language IS indeed English!

Buy twice daily? You must be the sole reason SB is in business. I
have a coworker who buys about 3x times a day, is far classier (with a
better grasp on communication) and knows better then to attempt to
break a $50 for coffee.

I know someone else already said it, but unless you are spending at
least $30, there is a good chance they cannot break your bill and
still have change for other customers,

What you can do, buy yourself (and your poor mother) a few SB cards,
(let's say $50 cards), and use your $50 bill...carry the card around,
use that, and no worries!

Classy Business Women know how to use better language and have better
writing skills then you have. But anyway.

I think paying for a cup of coffee with a 50 is rude. Tilla only have
a set amount of change, and if they take a 50 and your tab is 5 then
they have to give you 45 back in change and that may mean that they
can not make change later for others who also use cash. They may not
be able to make bank all day or may only have a certain time of day to
get change. Get over it.

Unless you are making a large purchase such as $30 or more then I
suggest you use a smaller denomaton of money or use a debit/credit
card. And your holding up the drive thru lane for this crap?

You be sure to let us know how that meeting with the CEO goes ok....

Here's hint for you: A lot of people try to counterfeit $50s and
$100s. Stores decline to accept them for that reason.

Let's say you got a counterfeit $50 someplace. Grocery store, for
example. You don't know it's counterfeit.
You spend it at SB, and get your $40 and change back.

SB takes it to the bank and finds out it's not real. Now they're out
$50 and the coffees.

I want to stress again that I do not think you would knowingly pass a
counterfeit bill. I'm just pointing out why most stores have a policy
against accepting large bills.

Since you're a "very classy Buisness Woman", you certainly have a
credit card with a large limit. You could have used that. Then poor
Mom would have been able to have her coffee.

I don't know about WA, but here in Canada, especially BC, we use our
debit cards a LOT. (okay, maybe it's just ME who uses it a lot...?)
:)

I've been in situations where I am short on a small cash purchase and
it only takes a split second to whip out the ol' debit card, give it a
swipe in the machine and walk away with my purchase.

Heck, you probably could have used a credit card, no?

I am having a hard time accepting the fact that ANYone would go on a
rampage over $2.11

"I am so angry that I keep getting treated like I am scum, when I am a
very classy Buisness Woman! "

Please forgive me for me for having my doubts.

This cupcake might earn a Restraining Order and a generous side of a
No Trespassing Warrant.
I will check back shortly to see how tonight's trip to 'Bucks went.

Just because you say it doesn't make it true.

Your English skills are horrible, your expectations unreasonable (meet
with Starbucks CEO) and your attitude stinks. I wouldn't be surprised
if the customer service team passes this around and each person writes
a funny comment on it.

What the heck is "buisness", anyway?

I wouldn't have given the OP a free coffee. That would just be
rewarding bad behavior. Based on her previous 'letters', she has a
history of histronics after dealings with this Starbucks. If these
letters are any indications of her demeanor in the store, I would not
want to encourage her to return.

That said, if she was as classy as she claims, she would have skipped
her own caffiene fix and gotten a coffee for her mother. And this is
coming from a certified caffiene addict.

A very classy businesswoman??? HAH!!!

By the way, before you write your next chapter for Starbucks', please
consider the following:

LOOSE:
free or released from fastening or attachment: a loose end.

LOSE:
to fail inadvertently to retain (something) in such a way that it
cannot be immediately recovered.

Can you make the distinction?

Everything else in the letter aside, when given the choice between
giving up your coffee or letting your mother go without, you chose to
keep your coffee? Wow. Talk about your respect for your elders.

Like I always say... decaf can taste just as good as regular. You have
had way too much caffeine.

Honestly though, you come across as more of a raving lunatic rather
than a "classy businesswoman". A few well chosen words can go a lot
further than a page full of crap that contains bad grammar,
misspellings, and is basically unreadable. If you really do train
people in customer service then you should understand how your
approach is not constructive in any way. There are better ways to deal
with this than having a meltdown like you obviously did. You call
Starbucks no class when it is YOU who is displaying zero class.

FYI - There are a lot of places that won't break any bill larger than
a $20 these days. It's very common actually and I am surprised that
YOU are so shocked by it. I never expect a business to take any larger
bills. If they do, it's a nice surprise, but if they don't, I am not
surprised at all.

"High Class Business Woman my A$$!"

Serious grammar mistakes! I could not even finish reading the whole
complaint because of this. My head hurts now.

Buisness??? Are you serious? I probably would have considered it being
a typo if you didnt mispell business like four times.

Quit going to SB. They are over priced and not that great. Trya a
One-Shop local (I know, in Seattle SB IS local but they are
EVERYWHERE!) drive-thru stand. They are usally better and a bit
cheaper. I haven't been to a SB in years. I go to a little One-Shop
place in a parking lot. I can get a 20oz 2 shoot Latte with exta,
extra, EXTRA Cinnimon for $3.75. They coffee they use is better that
anything I had ever gotten from SB.

If you keep writing them bad letters with all the insults and
shortcuts, every one of them will be "Round Filed" (meaning Tossed in
the trash). You will NOT get to talk with the CEO. The newspapers
and the BBB wont care about this.

After thinking a moment, you are griping about COFFEE? Think of all
the people in the World that have to hunt of a bit of clean WATER of a
couple of grains of rice to eat. Think of the Troops Overseas that
would love a cup of even crappy coffee in a nice, safe, COOL car. Its
120 degrees there with them in full gear carring a 50 pound pack. And
you are bithing about FREAKING COFFEE!!

Get a life and lay off the caffene!

Makes ya wonder just how many other chapters are in the "Starbucks
Adventures".

J.K. Rowling...look out!

If you go to Starbucks as often as you claim, you could have bought a
$50 gift card and then used the gift card to pay for the order. There
would have been no change due or you could paid for the order with a
credit card. I guess you'd rather complain and have all the drama.

Classy business woman my arse. You sound more like a demanding
self-centered person who thinks the world revolves around you. If you
weren't in Washington, I'd swear you were my sister in law who thinks
that everything should be her her her!

Get a grip, stop drinking so much coffee and try water for once.
Obviously you're drinking so much it's making you high strung, as
proven by this poor attempt of a letter.

I'm glad you live half a continent away. Your psychotic display here
is very telling of the kind of customer service you get.

Oh, and a "classy Biusness Woman" wouldn't have written this page full
of crap (you can't even spell "business!"). You're a complete liar.

Seriously, I think you'd be a LOT happier there.

QUIT GOING TO STARBUCKS!!

This is the same person who wants a $300 gift card.

It is hard for me to follow the details due to the writing style,
however, I think she is annoyed with the service at two of the
Starbucks near her.

The one she is complaining about today is the one she said was great
in her last letter.

It appears Starbucks has caused this issue themselves, if they have,
indeed broken a 50 for her in the past. Businesses need to be
consistent to avoid this sort of tirade.

I'm trying really, really hard to NOT be the Grammar Police, but
exactly what 'business' are you involved in?

wow that really surprises me i work for a starbucks in iowa were as
yes we do have a policy were we dont keep any thing over a $10 bill in
our drawer and very rarely even have that. however we are supposed to
work with our customer i know i would have! Yesterday i had a customer
who didnt have anything other then a 50.00 so i went ahead and just
gave her the drink! the policy is to use your better judgment so in
your case i asked for a different form of payment and when you would
have said that you have 7.00 then i would have given you one of your
drinks for free then taken your 7.00 or if you didnt havent the 7.00 i
would have taken the 50.00 and did what i could with it But I would
NEVER turn you away especially since i konw you have money for your
drink.

You lost me at "very classy business woman". Sorry, I just don't
believe that.

Wow, I think you might want to lay off the caffeine for a bit. That
early in the morning, they might not have had change for a $50 on a
Sunday morning.

One other thing. I would have gotten my mother's coffee and not
gotten myself one, if that were the only option, but I think if the
coffee were that important, you could have broken the $50 elsewhere.