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Car Purchase Gone Bad

Posted Sat September 6, 2008 11:49 pm, by John D. written to Coral Palm Auto Sales


I purchase a 2003 Audi from AutoTrader.com. The car was listed as mint condition and was priced at the "excellent condition
" for Edmunds.Com. The salesman said that it did not have any known problems. I paid over the phone. I flew out that weekend. After flying out they had me sign an "As Is" form "since it had no warranty". The car had a small crack that I wasn't told about. Since I was already out the flight ticket and would need a return ticket it seemed like it was ok to eat that cost.

24 hours later the car broke down. $1,400 to replace all cylinders and lots more. They had the car in the shop for a week. 10 hours out of the shop it broke down again. 3 new cylinders and a new engine. $5,700 for that cost. This doesn't include $2,000 in flights, hotels, car rentals, and other costs.
.. not including the frustration.

I called the dealer. He said you signed an as is and its out of state so don't try reversing the charges. It seemed like he knew that he could lie all he wanted and I could do nothing about it. I told him I will file a better bureau report and whatever other legal actions I could. He didn't seem to care.

Stay away from these guys. I did have 12 cars to choose from and this was the best deal ... or so it seemed based on the misrepresentation.

Buyer beware of this place:

Coral Palm Auto Sales
3476 Fowler St
Fort Myers, FL 33901-7346
Local: 239-274-5573
www.coralpalmautosales.com

Pay for half of the new engine ... $3000. This is 1/3rd of the extra costs I've shelled out already.

Don't make excessively false statements in advertisements. A car in mint condition doesn't completely break down the next day.

Serve the customer before and after the sale!


Reply



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by CherylV Posted Mon February 22, 2010 @ 12:06 PM

Two words: due diligence. Never, EVER buy a vehicle sight unseen.
EVER! One exception might be ebaymotors.com as that is a
feedback-based marketplace. Regardless, it is not difficult to hire a
mechanic to inspect the vehicle prior to purchase. Due diligence.

Why did you NOT complain to Audi? After all the dealer did not
manufacture the car, they only facilitated the sale of it. Audi made
it.

Did you fly halfway around the country and then not even bother to
drive it down the street to an independent mechanic for a second
opinion? If not, shame on YOU. Due diligence. Hope you don't ever
make such a foolish mistake again.

Sounds like the blame should go in this order: #1) YOU for investing
thousands of dollars to purchase this car and airfare, meals, etc...
and then NOT spending an extra $100 bucks to have a second opinion.
Blame #2 should go to AUDI, as they made a car that didn't last
forever. See how well that works.

I don't know of a single dealership that would tell you "NO" if you
asked to take it to a mechanic for a closer look. If they did, then
they would have something to hide. If they do, no worries.

Seriously, due diligence. It's not a difficult concept.

Reply
by cowboyup6961 Posted Fri January 9, 2009 @ 8:51 AM

just curious was this car of very light blue in color or light grey.
if so give me a shout, I purchased a vehicle there in August 2008, and
when i returned a few days later for some issues, my son test drove
the audi and it was pouring oil out of the engine. if this is the
same vehicle, they new the engine was no good. i can be reached at
cowboyup6961@gmail.com to discuss.

This same dealership sent my entire finance package to a previous
customer, luckily for me the guy called me and mailed me my paperwork.
And the dealership made no apologies.

Reply

by Jeffrey/Branding/Alex Posted Wed September 10, 2008 @ 4:08 PM

The purchase was in FL. Here's what I found:

http://www.800helpfla.com/lemonlaw.html

Specifically: "The Florida Lemon Law applies to NEW or demonstrator
motor vehicles which are sold or leased in the State of Florida. With
a few exceptions, a previously titled vehicle (used car) is not
covered by the Lemon Law."

So, unless there's something I don't understand (possible), it doesn't
sound like lemon laws cover this.

However, I think there's a question regarding whether or not there was
fraud or misrepresentation. A call to the AG seems in order, at least
to see if the signature of the "As Is" document releases the dealer
from any liability. Most AG's won't handle cases on behalf of
individuals, but they will forward complaints to a business and keep a
copy of the complaint on file. If this dealer has pulled this many
times before, this could be the nail in the coffin for the AG to take
action.

I also wonder if the fact that the payment was made from out of state
helps or hinders the OP. Seems like there are interstate commerce
laws that could come into play, even if the FL laws don't. Anyone
know?

Reply


by dulynoted (aka duttycalls) Posted Tue September 9, 2008 @ 4:30 PM

There are websites such as "myride.com" and carfax.com along with some
others that are easily found on the internet that lists a vehicles
history that includes envolved in an accident, had major repairs, etc.


The site you used, Autotrade.com, has carfax.com listed under its used
care section. Why would you not take advantage of this to get the cars
history before you purchased it? Especially if it was being sold "as
is"?
It would have been much cheaper than what you are out now.

Reply

Carfax doesn't predict the future. As you say, it may reflect on repairs by Steve-OH Tue September 9, 2008 @ 9:19 PM
by X Jiffy Lube Posted Tue September 9, 2008 @ 1:38 PM

By the way, If I were you I would reverse the charges. That puts the
ball back into their court. If they would like to then sue then it
will be there time and expense not yours.

Reply

I don't think you can just reverse the charges... by gb Wed September 10, 2008 @ 2:01 PM
by X Jiffy Lube Posted Tue September 9, 2008 @ 1:36 PM

I certainly sympatize but you need to use common sense. Never ever
buy something out of state site unseen. YOu rolled the dice here and
lost.

With that said, you should save the add you they posted. If it said
the car was in "excellent condition" you do have a leg to stand on.
You should file a complaint with DA's office closets to the dealership
and file a complaint with the BBB. If you want to get all your money
back you will need to file a small claim civil suit againt the
company. Of coure this means you must fly out for the court date but
given how much you spent it may be worth your time. If you have proof
they represented the car was in good condition and has no problems
I'll give you a 75% chance you'll win the case.

James

Reply

by cissy Posted Mon September 8, 2008 @ 9:10 PM

I'm sure there are cars for sale in your area (without flying out).
Yes, you had your heart set on a certain car but patience is a virtue
or one must re-evaluate the "wants" versus the "needs". Buyer beware
and I am sorry you had to learn this expensive lesson.

Reply
by SusanB Posted Mon September 8, 2008 @ 4:08 PM

You purchased a used vehicle sight unseen without having a mechanic
certify it and further, willingly signed an "as is" form after
noticing a "small crack" (whatever that is) and took delivery of the
vehicle knowing it didn't have a warranty.

I looked at the Coral Palm Auto Sales website and their "Internet
Special Offers" (three vhicles) are all listed in "mint condition"
which I find suspicious.

I'm sorry, but you gambled and lost and I seriously doubt that you
have much recourse.

Reply


I agree, SusanB n/t by RedheadwGlasses Tue September 9, 2008 @ 12:35 PM

by Wolf Posted Mon September 8, 2008 @ 10:26 AM

Some states have "Lemon Law". Meaning if you get a crap deal with a
car, you may be able to get ALL your money back. But I think you have
to prove they knew it was bad. Sounds to me (I am NOT a lawyer or
have really anything to do with the law. Just watch WAY too many
"judge shows") they might have known. That and with the car breaking
down the NEXT day, you may win here.
My suggestion, contact PFB and get this pulled (it could come back
and hurt you) and contact a lawyer. Check in to the Lemon Laws. Good
luck!

Reply

by magpie Posted Mon September 8, 2008 @ 10:46 AM

I think Lemon Laws only apply to new cars direct from the dealer (that
came direct from the manufacturer).

I think you're out of luck on this used car purchase, OP. Had you a
warranty and not an "as is" document, there may be recourse, but as
other posters point out, there really is no match for an in-depth
mechanic's review prior to your purchase.

Lesson learned?

Reply


I've seen by Wolf Mon September 8, 2008 @ 12:03 PM


Lesson learned is right.. by Harleycat Mon September 8, 2008 @ 2:07 PM


by batmoody Posted Mon September 8, 2008 @ 5:11 AM

I'm still baffled that anyone would buy a used car over the phone and
fly out to get it.

Wow.

Reply

by SuzieCat Posted Sun September 7, 2008 @ 5:05 PM

I watch too much Judge Judy and People's Court.

many cases like this, the plaintiff loses, because used car sales are
almost always "as is". If you had not sign the document, they would
not have sold the car to you.

granted, a 24 hour later mess like the OP describes is rare, however,
based on my very limited knowledge, he bought it as is, and has no
recourse (which sucks IMHO)


Reply

I can hear it now by Michelle O. Mon September 8, 2008 @ 3:00 AM


I also watch too much, Suzie. by NotYetMovingOnUp..BellaSera Mon September 8, 2008 @ 11:18 AM

by Bill R. Posted Sun September 7, 2008 @ 11:51 AM

John D.,

You bring up some good points.

IMHO signing the No Warranty . As Is Document was a major mistake.

It appears that you did not have the car inpsected by a reputable
mechanic prior to purchase not that he/she would be able to see all
this coming.

With reagrd to selling of cars we need to read all the details, review
the pictures. However, these activities in no way replace a mechanics
check and indepth personal review.

Now that you have posted this for all to see please come back and let
us know what action your letter generates.

BillR.

Reply

by Steve-OH Posted Sun September 7, 2008 @ 1:14 AM

I believe you have recourse. Contact your card company and ask them
what they can do to help. You should also contact the Attorney
General's office in Florida.
Good luck, and please keep us updated on what happens.

Reply


"Contact your card company" by Donno Sun September 7, 2008 @ 8:40 PM


Oops by Donno Sun September 7, 2008 @ 8:44 PM

Reversing the charges. That was why I suspected it was CC. by Steve-OH Mon September 8, 2008 @ 9:27 PM




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