|
|
Sam's Club Does Not Want the Money of Minors
Posted Thu September 25, 2008 12:00 pm, by Nate E. written to Sam's Club
Write a Letter to this Company
I would like to comment on a recent visit to the club on South Westnedge Ave. in Portage, MI.
I am an entrepreneur, and I have started a small business which I wanted to purchase supplies for, therefore I needed a membership.
At the desk, I was informed that you cannot purchase a membership if you are not 18, and that this is a company policy.
I think it is outrageous that you must be 18 years of age to pay your money for the privilege of paying more at your business. Though not a large customer, you have lost my business, and potentially the business of many other individuals who are capable of starting a business but are not 18.
The cashiers were also rude about this fact to me, and called me demeaning names, which your manager effectively handled.
Based on this, here's what I would like Sam's Club to do:
I would like you to review this store policy. I find it unbelievable that you don't want my money because I am not 18. The GFS down the road was happy to set me up with an account, and now I am able to place my orders from them.
Reply
| Log In/Create an account | 31 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
by Matt I. Posted Mon December 8, 2008 @ 2:10 PM
|
|
|
Hey,
I am not on here to take sides. I work at Sam's Club and understand their company policies. The reason that people cannot have memberships unless they are 18 is because of legal and government regulations. Trust me, if Sam's could of taken your money, they would have. Everyone throwing a fit has to understand that the reason you could not join is because as you know, Sam's Club is a membership based store, and minors cannot sign a legal document allowing them to be members. Also since Sam's Club is classified as a warehouse, legally the people that insure Sam's do not allow minors in the store unless they are with a guardian. This is also the reason that Sam's does not like to hire associates under the age of 18. There is a lot more paper work and they really are only allowed to be in the parking lot as a cart associate. If you think of what another store's warehouse that they hold merchindise looks like, if is a very busy dangerous place, that kids are not allowed in. Now, even though Sam's and other warehouse retailer are set up to some extent as normal retailers, they are still classified by the government as a warehouse. This is the reason for the strict 18 year old or older policy.
Reply
|
|
 |
|
|
by SeattleAnn Posted Sat October 4, 2008 @ 7:32 PM
|
|
|
Hi Nate, like another poster said...good job on going out there and starting your own business!!
I've heard of Sam's Club...never been in one. They opened one less than 5 miles from our home. My husband and I went in one day, asked if we could get a pass to look around. If we saw something we wanted to purchase we would come back and sign up.
NO! was the answer...rude/hostile and flippant and SHOUTING at us!! If we wanted to "see" anything we'd pay the joining fee...or get lost, lady!
As we are already members of Costco, I thought this might be something good for us. We spend tons of money at Costco as we shop for ourselves (family) plus my husband and I each have our own business. We're talking THOUSDANDS of dollars these people just tossed aside. Apparently Sam's doesn't need me or my business.
Next, I stupidly inquired as to if they ever have an open house...how are people supposed to know what the products are, how they are packaged and what the prices are? Again, more snide, flippant "NO!"
Sam's Club? They will NEVER see me as a customer.
I refuse to be treated like a sub-class citizen. It's amazing the Manager's don't see this because it has a trickle down affect...I tell this story and my Mom won't shop there now either.
Just wanted you to know that it's not just the 'young'
being treated that way.
Good luck with your business.
Reply
|
|
 |
|
|
|
|
|
|

|
|
|
 |
|
|
by Katseyes Posted Fri September 26, 2008 @ 3:24 PM
|
|
|
Good luck in your business, I think it's great!
Reply
|
|
 |
|
|
|
Klondike Pete told me they don't want the money of miners, either.
Reply
|
|
 |
|
|
by anonymous consumer Posted Thu September 25, 2008 @ 7:49 PM
|
|
|
Technically did they ever really have your business to begin with?
Reply
|
|
|
|

|
|
|
 |
|

|
by Nate. Posted Thu September 25, 2008 @ 7:38 PM
|
|
|
Another part of my complaint, which I did not touch on as I spoke with the store manager on, was the CSR's quote; "Sorry Kiddo, but your mommy can open one up". It offended me that as a prospective customer, she was referring to me as "Kiddo" and my mother as "Mommy". I mean, come on! I may not be very old physically, as she initially thought I was in college, however I have always been very precocious (not to toot my own horn...).
I fully understand that minors cannot be legally binded by a contract, however if this had been explained to be, I would have understood, and would have offered my feedback to suggest that they offer a non-contractual membership of sorts. I had never though of it that way, but it makes some sense.
However, after the CSR had referred to me as "Kiddo" for the third time, I had had enough of it and decided to go on my way.
Reply
|
|
|

|
by Jeffrey/Branding/Alex Posted Thu September 25, 2008 @ 8:18 PM
|
|
|
...I went into Best Buy to buy a laptop computer.
The salesperson offered me an extended warranty. I turned it down. He said "Can you tell me why... in case you Mommy calls me and asks why you did such a stupid thing."
Needless to say, I didn't buy the computer.
Reply
|
|
|
|
|
|
|
that you fully understand the issue of minors and contractual law. Therefore, you kind of negate your whole argument right there.
As for the "non-contractual" membership - how would they even pull that off? If they take your money, they have to say what they will do for that money and what you have to do to "stay in good standing." That, to my understanding, is the very nature of a contract or binding agreement.
I agree with you 110% that the CSR was disrespectful to you and it was NOT called for. But come on! You are clearly an intelligent young man - do you really want to play the ageism card when you KNOW why they won't let you do it?
I would look at it this way, at least you know now, before you've shelled out any of your own money that they aren't a company you want to be doing business with.
Reply
|
|
 |
|

|
by Jeffrey/Branding/Alex Posted Thu September 25, 2008 @ 4:59 PM
|
|
|
You might try a Sam's Collegiate membership. You need a student ID and a .edu e-mail address (not sure if your flight school has one). It's $40 (and they give you a $15 gift card when you sign-up).
The second card, however, can only be used by someone over 18. Not sure if you're required to have this second person or not.
Reply
|
|
|
|
 |
|
|
|
First let me commend you on your small business. Its not often young people of your age find interest in doing this and I am sure your parents are very proud of you.
But I find it a bit ironic that you have no knowledge, or patience thereof, to understand that legally you are entering into a contract with this club for membership. Therefore the contract requires a signature. And since you are not 18yrs of age you cannot sign - entrepreneur or not.
As for GFS - anyone can start a business account there. All you need is the name of the company and your TIN. I know as I have one for our organization and shop at GFS all the time.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|

|
|
|
 |
|

|
by Jeffrey/Branding/Alex Posted Thu September 25, 2008 @ 4:46 PM
|
|
|
...I just wanted to let you know that, while I don't always agree with you, I am very impressed with the letters and comments you've written here. In general, you conduct yourself with maturity that exceeds your age (which I presume is 16 or 17).
Reply
|
|
|
|
|
|
|
|
 |
|
|
|
|
 |
|
|
|
I think it has more to do with contract law than the notion that they don't want your money. I don't know what GFS is -- perhaps their membership is set up differently? Do they even do memberships?
Reply
|
|
|
|
|
|
|
 |
|
|