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Verizon turned my account over to Collection before sending me a bill
Posted Sun October 19, 2008 12:00 pm, by Basab B. written to Verizon Wireless (Cell Phones)
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Dear Verizon Wireless
I strongly believe in the products that Verizon Wireless offers. Today's world depends heavily on wireless communication and I feel Verizon is right at the top of the competition. I was a loyal Verizon Wireless customer for 2 years from 2003 - 2005 and have never been late with my payments. I have always paid my bill on time.
After completion of my 2 year plan I chose to upgrade my cell phone with you again for an additional 2 years. Surprisingly I didn't receive any bills for the adjusted amount. Instead I received two Collection Agency notices. The amount of the debt was extremely low. I had no reason to not to pay you had I received a bill.
Assuming that the damage was already done to my credit I chose not to pay at that time. Being from a different country I was not fully aware of the implications of negative credit. I shortly left US due to my father being ill and other family issues.
I returned to US in 2008 after I found a job here. Naturally both the accounts mentioned above went to charge-offs by then. Being an ethical person I decided to pay off this debt which is my only debt.
Now it's showing as paid charge-offs in all three of my credit reports. I don't think I deserved this since I always pay my bill on time.
I request you to kindly delete the above mentioned accounts from the credit bureaus.
I am considering to get a Cell phone and a DSL service from Verizon as I have great regard for your products. However, I would decide against it if your billing department does not improve. I am hopeful of resolving this matter in an amicable fashion.
Sincerely
Basab
Immediate deletion of the above mentioned accounts from all three credit bureaus.
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One time, this past spring, I paid Verizon something in the neighborhood of 38 dollars and change. Turns out I did not owe them that much and I was looking at some other charge from that phone slamming group whose name I cannot recall. So...I end up with credits to my bill every month. Well, I get a call from collections, saying I owe verizon 200 something dollars. I laugh and tell the lady this is not possible since I am actually getting bills with NEGATIVE...yes NEGATIVE amounts!She insists I pay I tell her to leave me alone because I have the bills in front of me. I finnally get ahold of verizon and all is well.
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by MLB30 Posted Wed October 22, 2008 @ 5:12 AM
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#1It takes months for something to actually go into collections, so you didnt pay your bill for a few months.
#2 You said even after you got the collection notice, you didnt pay it, but instead left the country.
#3 its a little known fact that credit cad cmpanies DO NOT HAVE to send you a bill, you are supposed to know when your bills are due.
#4If you want to live in our country then you should educate yourself on how things are, you let your bill go unpaid, therefore its on your credit for 7 years.... thats just how it works.
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by MayDay Posted Tue October 21, 2008 @ 9:24 AM
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My husband got a bill from a collection agency which stated he owed around $250 on his phone from around 15 years ago. He hasn't had this phone number in 15 years and since he is a pack rat he actually found the final bill and the check number and date on the invoice that it was indeed paid.
He notified them of this and is still getting bills, he will not pay, probably really screwing up his credit in the process but he has proof of payment.
We have cancelled our landline service and just use a tracfone for everything. Verizon will probably send us a bill in 15 years saying we owe money, seems this company has some serious customer service issues.
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((((((((Assuming that the damage was already done to my credit I chose not to pay at that time.))))))))))
Okay the issue is that you owed money, and chose not to pay it. It is your moral obligation to pay the money, regardless of your "credit". You owed the money, you chose not to pay it. They ding your credit. Didnt it seem odd that you didnt get a bill?
Good Day
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SOL
by dawniedawn67 Mon October 20, 2008 @ 5:37 PM
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Tried PFD
by Basab B. Mon October 20, 2008 @ 11:42 PM
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Hi
by Basab B. Mon October 20, 2008 @ 2:35 PM
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by Jeffrey/Branding/Alex Posted Mon October 20, 2008 @ 9:33 AM
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It's a shame that you didn't receive bills from them before they turned it over the collections. However, I notice that you say "I had no reason to not to pay you had I received a bill" and "I chose not to pay at that time."
I can understand if you come from a country where bills aren't paid when they are received or if you didn't understand what kind of damage a collections agency could do to you. But I'm not sure why say, in one sentence, that (of course!) you'd pay your bill when received and then... in another... that you chose not to pay.
I think your case would be much stronger if you'd paid the collections bill. Since you didn't pay it, that's why you have a charge off.
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Hi
by Basab B. Mon October 20, 2008 @ 2:30 PM
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Sorry
by cissy Mon October 20, 2008 @ 9:56 PM
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Hi
by Basab B. Mon October 20, 2008 @ 2:55 PM
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Sure
by Basab B. Mon October 20, 2008 @ 11:31 PM
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Lawsuit?
by Jeffrey/Branding/Alex Tue October 21, 2008 @ 9:25 AM
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