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Verizon turned my account over to Collection before sending me a bill

Posted Sun October 19, 2008 12:00 pm, by Basab B. written to Verizon Wireless (Cell Phones)

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Dear Verizon Wireless

I strongly believe in the products that Verizon Wireless offers. Today's world depends heavily on wireless communication and I feel Verizon is right at the top of the competition. I was a loyal Verizon Wireless customer for 2 years from 2003 - 2005 and have never been late with my payments. I have always paid my bill on time.

After completion of my 2 year plan I chose to upgrade my cell phone with you again for an additional 2 years. Surprisingly I didn't receive any bills for the adjusted amount. Instead I received two Collection Agency notices. The amount of the debt was extremely low. I had no reason to not to pay you had I received a bill.

Assuming that the damage was already done to my credit I chose not to pay at that time. Being from a different country I was not fully aware of the implications of negative credit. I shortly left US due to my father being ill and other family issues.

I returned to US in 2008 after I found a job here. Naturally both the accounts mentioned above went to charge-offs by then. Being an ethical person I decided to pay off this debt which is my only debt.

Now it's showing as paid charge-offs in all three of my credit reports. I don't think I deserved this since I always pay my bill on time.

I request you to kindly delete the above mentioned accounts from the credit bureaus.

I am considering to get a Cell phone and a DSL service from Verizon as I have great regard for your products. However, I would decide against it if your billing department does not improve. I am hopeful of resolving this matter in an amicable fashion.

Sincerely

Basab

Immediate deletion of the above mentioned accounts from all three credit bureaus.


Reply



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by lrbnsn04 Posted Wed October 29, 2008 @ 4:11 PM

Personal advice, The quickest way to get a response, if you haven't
already received one from Verizon, and what you say is legit, find out
what credit agency holds this account on your credit report and inform
them of the situation at hand. They will (or should) contact the
collector and remedy the situation if it is possible. I don't think
Verizon can remove you from a credit report once something has been
placed on there. Only the credit reporting agency has the authority
to do this.

If you did pay it in the end, it should show as paid late by however
many days or months. My interpretation of "Charge Off" means that
Verizon would have been the one to "absorb" the cost. Once again, the
credit agency would have to hash this out with Verizon.

This is all just merely a suggestion...

Reply


correction by lrbnsn04 Wed October 29, 2008 @ 4:16 PM
by dottiejean28 Posted Wed October 22, 2008 @ 3:36 PM

One time, this past spring, I paid Verizon something in the
neighborhood of 38 dollars and change. Turns out I did not owe them
that much and I was looking at some other charge from that phone
slamming group whose name I cannot recall. So...I end up with credits
to my bill every month. Well, I get a call from collections, saying I
owe verizon 200 something dollars. I laugh and tell the lady this is
not possible since I am actually getting bills with NEGATIVE...yes
NEGATIVE amounts!She insists I pay I tell her to leave me alone
because I have the bills in front of me. I finnally get ahold of
verizon and all is well.

Reply
by MLB30 Posted Wed October 22, 2008 @ 5:12 AM

#1It takes months for something to actually go into collections, so
you didnt pay your bill for a few months.
#2 You said even after you got the collection notice, you didnt pay
it, but instead left the country.
#3 its a little known fact that credit cad cmpanies DO NOT HAVE to
send you a bill, you are supposed to know when your bills are due.
#4If you want to live in our country then you should educate yourself
on how things are, you let your bill go unpaid, therefore its on your
credit for 7 years.... thats just how it works.

Reply


by MayDay Posted Tue October 21, 2008 @ 9:24 AM

My husband got a bill from a collection agency which stated he owed
around $250 on his phone from around 15 years ago. He hasn't had this
phone number in 15 years and since he is a pack rat he actually found
the final bill and the check number and date on the invoice that it
was indeed paid.

He notified them of this and is still getting bills, he will not pay,
probably really screwing up his credit in the process but he has proof
of payment.

We have cancelled our landline service and just use a tracfone for
everything. Verizon will probably send us a bill in 15 years saying we
owe money, seems this company has some serious customer service
issues.

Reply

Was the collection agency Afni? by Final Score: Boys-3, Girls-1 Tue October 21, 2008 @ 12:34 PM


as a matter of fact.. by MayDay Tue October 21, 2008 @ 8:34 PM

You know, it was a letter on this site that tipped me off to Afni. by Final Score: Boys-3, Girls-1 Wed October 22, 2008 @ 8:25 AM


thanks so much.. by MayDay Wed October 22, 2008 @ 9:03 AM

by RowdyRetailer Posted Mon October 20, 2008 @ 10:41 AM

((((((((Assuming that the damage was already done to my credit I chose
not to pay at that time.))))))))))



Okay the issue is that you owed money, and chose not to pay it. It is
your moral obligation to pay the money, regardless of your "credit".
You owed the money, you chose not to pay it. They ding your credit.
Didnt it seem odd that you didnt get a bill?


Good Day

Reply


Uh, moral? by MA Cunningham Mon October 20, 2008 @ 12:24 PM


Moral or Legal? by Jeffrey/Branding/Alex Mon October 20, 2008 @ 2:50 PM

It was only moral by Basab B. Mon October 20, 2008 @ 3:08 PM

SOL by dawniedawn67 Mon October 20, 2008 @ 5:37 PM

Tried PFD by Basab B. Mon October 20, 2008 @ 11:42 PM


Out of curiosity by AndYourLittleDogToo Tue October 21, 2008 @ 7:08 AM

I'm curious too..... by dawniedawn67 Tue October 21, 2008 @ 2:04 PM

Hi by Basab B. Mon October 20, 2008 @ 2:35 PM

by Jeffrey/Branding/Alex Posted Mon October 20, 2008 @ 9:33 AM

It's a shame that you didn't receive bills from them before they
turned it over the collections. However, I notice that you say "I had
no reason to not to pay you had I received a bill" and "I chose not to
pay at that time."

I can understand if you come from a country where bills aren't paid
when they are received or if you didn't understand what kind of damage
a collections agency could do to you. But I'm not sure why say, in
one sentence, that (of course!) you'd pay your bill when received and
then... in another... that you chose not to pay.

I think your case would be much stronger if you'd paid the collections
bill. Since you didn't pay it, that's why you have a charge off.

Reply

Hi by Basab B. Mon October 20, 2008 @ 2:30 PM

Sorry by cissy Mon October 20, 2008 @ 9:56 PM

Hi by Basab B. Mon October 20, 2008 @ 2:55 PM


But when you got the collections... by Jeffrey/Branding/Alex Mon October 20, 2008 @ 3:33 PM

I am not saying I didn't have to pay by Basab B. Mon October 20, 2008 @ 3:57 PM

Ignorance is no excuse! by Kellie M. Mon October 20, 2008 @ 9:21 PM

Sure by Basab B. Mon October 20, 2008 @ 11:31 PM


Lawsuit? by Jeffrey/Branding/Alex Tue October 21, 2008 @ 9:25 AM


Lawsuit? by RedheadwGlasses Tue October 21, 2008 @ 12:45 PM


Just so you know.. by Scare D Cat Tue October 21, 2008 @ 1:14 PM


Basab, by MA Cunningham Tue October 21, 2008 @ 3:45 PM




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