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FOOD QUALITY
Posted Mon November 3, 2008 2:59 pm, by danielle t. written to Red Lobster
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on 11/02/08 i just found out my daughter is having a baby. So we decided to celebrate so we started by ordering from red lobster.No other resteraunt would do because she craves stuff flounger from red lobster .which she was getting every other day for 2wks before i found out she was pregant.We order take out we ordered 1 order tilapia and aaparagus with a salad 2 orders of stuff flounder with salads. First of all all 3 salads were just lettuce and they were less than a childs size portion next both flounders was not stuffed it took us 35min to get their and 35min 2 get back .Due to the price of gas and all the other crap thats going on in the USA do you think i have 46.64 to waste HELL NO
I WOULD LIKE A FULL REFUND for lost of time and gas
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by Jennifer S Posted Wed November 5, 2008 @ 1:46 AM
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...and I'll echo what the other's said--Check your order before you leave the restaurant!
I'm not sure where your from so maybe Red Lobster is the best Seafood place in your neck of the woods, but I, for one, do not consider the food at Red Lobster to be of good quality. I guess I'm spoiled, in that I live right on the coast and quality seafood is not hard to find. I only go to Red Lobster once in a blue moon for their endless shrimp special.
Flounder is considered safe for pregnant women but I believe there is still small levels of mercury in it. I'd like to know why you drove 35 minutes to get take-out food? And even if the restaurant screwed up the order, I don't think you should be compensated for time and gas because even if the order was correct, the drive & gas used would of been the same.
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Re: Mercury
by Blackrack Thu November 6, 2008 @ 9:28 AM
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by Final Score: Boys-3, Girls-1 Posted Wed November 5, 2008 @ 6:03 PM
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I live in Southeastern Mass. and I've never been to RL before. I think there used to be one in Seekonk, maybe, but I honestly am not even sure.
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by Beeracuda Posted Tue November 4, 2008 @ 6:37 PM
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ALWAYS check your food when getting carry out! It doesn't matter if it's McDonald's, Burger King, Red Lobster, or Outback Curbside. This is especially true if you live as far away as you say you do.
Yes, Red Lobster made a mistake, and for that, they should rectify the situation. However, I hope that you realize that assuming human error won't occur when filling an order is not only naive, but also a mistake on your part. There's no way they can or will refund you, or probably not even offer you replacement food now that it's 2 days after the fact.
As far as time and gas go, you chose to drive to a distant location. That is a personal choice, and not the fault of Red Lobster. Just remember if you choose to visit this location again, check your food before leaving. That way, you can show the staff that the order is wrong, while at the same time saving you the stress and anger of driving all the way home without the proper food.
I do understand your anger. However, it is rather foolish to believe that human error won't occur.
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by KJCat Posted Tue November 4, 2008 @ 4:58 PM
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You are not getting a refund. You should have checked your order before leaving the restaurant.
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You said this order was pick up. And if you picked it up whey didn't you check the order to make sure all the items were there BEFORE you left?
Fish is not a healthy food to be eating in the first two trimesters of a pregnancy because of the mercury.
What I cannot understand is why you cannot make stuffed flounder on your own? I mean its not that difficult a dish to make and you will probably surprise yourself and it will taste better than Red Lobsters.
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You did do that didn't you? And where is this Red Lobster located? The company needs to know so they can bring this complaint to the proper restaurant.
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But the cheesy bisquits were great werent they?
Good Day
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Ugh. All of that food would be rather gross to eat, after a 35 minute drive home!
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