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Burger King Isn't a Bar!

Posted Mon November 10, 2008 9:25 am, by Nate E. written to Burger King

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I am a frequent customer of Burger King #2907 as it is across the street from the Holiday Inn Express where I work. The service is always average, and I get what I order, but on my last visit I was appalled by the conduct of one of your employees.

The employee in question, after handing me my order at the front counter, asked if she could have my phone number for "This Kid". I am not sure whether or not she was asking for herself or for another employee, but to quickly diffuse the situation I told her "No, I'm sorry. Can I talk to the manager please?"

The employee quickly got the manager, and I explained how Burger King is not the bar, and the conduct exhibited by this employee was unprofessional, uncalled for, and inappropriate for her to be doing while at work. The manager said she would take care of it.

Due to the fact that this behavior is unbeleivably unprofessional, I would like someone to follow up with this manager to make sure that this will not happen again. If she lacks the competency to teach employees basic professionalism while on the job and not solicit personal contact information from customers, I fear that the cycle of mediocrity will continue and other customers could potentially be offended in the future.

Thank you for your time.


Reply



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by Nate. Posted Mon November 17, 2008 @ 10:04 AM

interesting follow up...
I went there again yesterday, and now I have food poisoning.
however the health department is looking in to it as I type, and I am
not demanding free burgers for life :)

Reply

Karma? by Terena D. Thu November 27, 2008 @ 1:21 PM


Maybe by Big Money Paul Fri November 28, 2008 @ 6:24 PM


Didnt you read my post?? by BettyBoop34 Sun November 30, 2008 @ 1:52 PM

by lj Posted Sat November 15, 2008 @ 7:53 PM

LOL. take is as a compliment and say, "no thanks, i'm married" even
if your not! I think you need to chill out!

Reply


Agreed by Big Money Paul Fri November 28, 2008 @ 6:12 PM

by Nate. Posted Wed November 12, 2008 @ 9:42 PM

I just wanted to say thank you to everybody for their response.
I have learned that in the future, I should have a little more fun in
life and let some stuff go, even though it may not be of the utmost
level of professionalism.

I also wanted to follow up with the fact that after thinking about it
over the past few days, I can see the fact that I did overreact,
however that day I was really tired and grumpy, and this just really
irked me... and I did overreact and will remember this in the future.

Reply


Reflection by Donno Thu November 13, 2008 @ 2:01 AM


Thats what I like by Nate. Thu November 13, 2008 @ 8:04 AM


Remember.. by MayDay Thu November 13, 2008 @ 10:20 AM

apologize to HER by Terena D. Fri November 14, 2008 @ 7:38 AM


I am not by Nate. Fri November 14, 2008 @ 8:02 AM


What a great response on your part, Nate by RedheadwGlasses Fri November 14, 2008 @ 10:18 AM

by Mike H. Posted Wed November 12, 2008 @ 8:55 PM

Hey, Nate! Next time she does that, call her a b word and tell her you
have a girlfriend.

Reply

Doing those 2 things will only make her try harder by Wanpablo Sat November 15, 2008 @ 9:04 AM
by dottiejean28 Posted Wed November 12, 2008 @ 2:43 AM

I had a reverse of Nate's situation. Back in the day about 10-12
years ago...I was working at Mcdonalds to pay for school. I was the
main counter person and drive through crew. Lot's of old and creepy
men, some young and cute enough, but too old for an 18 year old to
date would give me their numbers...I could have had QUITE the little
black book if I ever kept the numbers. One man would always offer to
be a sugar daddy of sorts. Just for companionship. He would offer to
take me on cruises with him, and pay my way through life. He was rich
it turned out. Oh well.

Reply


Do you still have his number?.. haha n/t by Venice Wed November 12, 2008 @ 3:34 AM

LOL, that happens to me at work. by Final Score: Boys-3, Girls-1 Wed November 12, 2008 @ 8:06 AM

Something similar by Zara M. Wed November 12, 2008 @ 8:44 AM


I kept a few numbers =] by Ricki S. Wed November 12, 2008 @ 4:00 PM


Me too. by Just Me Again....BellaSera Mon November 17, 2008 @ 9:54 PM

by BettyBoop34 Posted Tue November 11, 2008 @ 3:33 PM

Hmmm Nate, The girl wanted your number so you reported her to the
manager? Did you ever hear the saying "Dont mess with the people that
are making your food"? I would think about eating somewhere else from
now on....

Reply

yup by blondie615 Sat November 29, 2008 @ 2:18 AM


by Chadg Posted Tue November 11, 2008 @ 3:03 PM

C'mon Nate Chill! I would have been thrilled if i were in your shoes.
I havent had a date/girlfriend in 7 years! what i wouldnt give to be
asked for MY number!

Reply
by Zan Posted Tue November 11, 2008 @ 11:26 AM

*laughs* Oh, Nate. What I wouldn't give for the days when fast food
employees flirted with ME! Kidding aside, okay, it was inappropriate.
You're 100% correct there. But c'mon, weren't you a little flattered?
:) The young lady who wanted your number obviously thinks highly of
you (or did). I doubt you'd have been this offended if she'd
approached you at school. I'm guessing this is the only place she sees
you and just decided to go for it.

The manager said she would address it. I'm sure she will. And I hate
to say this, but I'm sure you've also completely blown your chances
with this girl! ;)

Reply

by Nate. Posted Tue November 11, 2008 @ 5:20 PM

It would be completely appropriate. I was just appalled at how
unprofessional this was.

Reply

I agree by Zan Tue November 11, 2008 @ 5:51 PM


I agree with Zan Nate... by dulynoted (aka duttycalls) Wed November 12, 2008 @ 4:57 PM

by RedheadwGlasses Posted Tue November 11, 2008 @ 11:07 AM

IF you don't want the affections of these women, just tell 'em you
volunteered for McCain's campaign. Automatic interest dasher!

;)~

Reply

by Final Score: Boys-3, Girls-1 Posted Tue November 11, 2008 @ 10:33 AM

So I take it you are good looking in addition to being smart, Nate?

Sounds like you are quite a catch!

I don't blame the employee for asking for you number, but there are
better ways to go about it. Maybe a "hey, I've noticed you coming in
here and was wondering if maybe we could meet up sometime." Or offer
you her own phone number.

Don't forget, Nate, you are mature way beyond your years (at least
that's what I've noticed from your posts on this site). Sometimes,
this is how teenagers make a play for the affection of another. Don't
take it to heart.

Reply

by Jeffrey/Branding/Alex Posted Tue November 11, 2008 @ 10:27 AM

Nate,

You've been here long enough to know exactly what's going to happen.

BK will forward your letter to the manager. Who will think "hey, I
already addresses this" and do nothing further.

And that will be the end of it. It's unlikely that corporate will
send someone to this location to spy on this employee or to speak to
the manager to make sure that this never happens again. In other
words, unless you believe that the manager didn't handle this, what
more were you expecting BK corporate to do? I get the sense that you
feel that because this happened, you have a problem manager that
shouldn't even be in her job in the first place. Is that what you're
saying?

That is, if BK accepts this letter. From what I hear, they are spotty
in addressing letters sent via e-mail. Sometimes, they do respond.
Sometimes, they don't.

Reply

by Erik the Plumber Posted Tue November 11, 2008 @ 10:03 AM

A similar situation happened to me when I met my wife for the first
time. I was working at a local book store when she came in to buy a
book for a friend of hers. We struck up a conversation, and it ended
with my asking to give her my phone number.

She immediately asked to see my manager and had me fired on the spot.

Actually, come to think of it, that last part never happened. And I'm
pretty danged happy it didn't, being as I wouldn't currently be
married and expecting a child had it had gone down that way. So I
guess what I'm trying to tell you is, either indulge the request or
politely decline it. Life doesn't need to be nearly as serious as
you're making it.

Reply


Congratulations! n/t by ~Fiâi-la-âlea~ Tue November 11, 2008 @ 11:33 PM

Congrats, Erik! by Final Score: Boys-3, Girls-1 Thu November 13, 2008 @ 11:44 AM

by jeishere Posted Tue November 11, 2008 @ 9:13 AM

Wow, you need to lighten up!! Since you frequent this locations,
someone must have a little crush on you. I'm sure they don't anymore
after you ratted out their friend for asking for your phone number.
This is how life works, boy likes girl, girl likes boy, one asks the
other out, they go on a date........

Reply

by MA Cunningham Posted Tue November 11, 2008 @ 8:29 AM

How on Earth can someone being interested in you OFFEND you?

The cashier may have not exercised decent judgement, but you gotta
give her kudos for being brazen enough to ask a total stranger for
their number.

Lighten up, Dude! It's not that much of a tragedy.

Reply

by Chris M Posted Mon November 10, 2008 @ 10:35 PM

BK service, everywhere I go, is just so, so bad and the stores are
alway dirty looking in many cases.

Reply


Dirty stores by Donno Tue November 11, 2008 @ 9:29 AM


by Venice Posted Mon November 10, 2008 @ 9:29 PM

A little friendly advice, Nate... lighten up! You're only a teenager
once. Enjoy it! Isn't that what teenagers do? My son would have
been flattered and it would have made his day. There will come a time
when you'll be wishing someone would ask for your number.

Reply
by mikedthornton Posted Mon November 10, 2008 @ 2:00 PM

I'm seeing a new marketing campaign -- have him/her your way.....

Reply


I knew by Donno Mon November 10, 2008 @ 5:55 PM

LMAO! by C A. Mon November 24, 2008 @ 4:05 PM
by Steve-OH Posted Mon November 10, 2008 @ 12:42 PM

I take it as a compliment and move on. It's really not such a big
deal, is it?

Reply


Its not that bad by Nate. Mon November 10, 2008 @ 6:00 PM


"But still isn't something that BK should be allowing at all." by Donno Mon November 10, 2008 @ 7:28 PM


Agreed by Nate. Mon November 10, 2008 @ 8:18 PM

You spoke to the manager and voiced by gb Mon November 10, 2008 @ 9:43 PM


It's going to happen.. by MayDay Mon November 10, 2008 @ 8:31 PM


by dulynoted (aka duttycalls) Posted Mon November 10, 2008 @ 12:01 PM

Nate, you must be good looking because not all people get asked for
their phone numbers, especially thru BK drive through.

But, all kidding aside, it was rude of the employee to ask this but if
the manager said he would take care of it he probably has.

And Nate, you have always been the person in here with common sense
and great responses to some pretty obtuse complaints/comments in PFB.

Why not just let the manager handle this and let it go. I am sure the
girls were more embarassed than you were especially since you
responded as you did.

Reply


I was in my laundry scrubs at the time :) by Nate. Mon November 10, 2008 @ 5:49 PM


Nate...it made no difference what you had on... by dulynoted (aka duttycalls) Tue November 11, 2008 @ 8:10 AM


Oh come on by ~Fiâi-la-âlea~ Tue November 11, 2008 @ 11:35 PM

by Just Plain Harleycat Posted Mon November 10, 2008 @ 11:50 AM

This was taken care of by the manager. I don't see a need to take it
any higher unless it happens again.

Reply

by Donno Posted Mon November 10, 2008 @ 10:45 AM

Story over. The manager took responsibility to address the issue.
Why send a letter to corporate?

Yes it is unprofessional, but it is also extremely common. This is
the sort of thing young people are tempted to do, and in customer
service huge numbers of people come into contact with each other.
Trust me, this sort of thing will happen most anywhere at anytime.

It is hard to train employees in interpersonal relations and every
immature thing they might do. This education usually comes from "real
world" experiences. When the manager says something, I'm sure the
employee will feel embarrassed and think twice before doing this
again.

Reply


I completely see your point by Nate. Mon November 10, 2008 @ 5:59 PM


Wow. by Jeffrey/Branding/Alex Tue November 11, 2008 @ 4:33 PM




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