FILTHY!

I agree that Walmart needs to clean up it's act. Literally! Every one
I've ever been in from Texas to Ohio is a rat's nest.

But it gets worse! How about the Deli? See my post about spoiled meat
at a Houston Walmart Deli. That is a SERIOUS health hazard. I've
reported it to the Health Dept, Walmart's Corp office, the media, the
meat processing plant (so they won't be blindsided when they find out
about it) and here of course.

Clothes left lying on the floor, rude employees, etc are a problem but
spoiled meat and dirty slicers is entirely another! Talk about make
people sick!

I think that there are a few valid complaints here:
- Carts in parking lot
- Dirty Restrooms
- Merchandise strewn on floor
- Complacent Manager*
- No greeter
- Unprofessional conduct at front of store

I think that the manager is the problem. She should see to it that the
restrooms are cleaned on a regular basis, carts are brought back, the
greeter is where they need to be, merchandise is picked up, etc.
This is ultimately HER responsibility. Wether or not she wants to do
this all on her own, or delegate some of this responsibility to
various department/ area supervisors is her decision, but a messy
store is her fault in the end.

Great feedback! I hope corporate looks into this incompetent manager
promptly.

Breaks and lunches belong to the employee. They can take a dump,
smoke a cigarette, or yak on the phone during that time. Why is it
YOUR BUSINESS if they were flirting?

Try shopping at Dillard's or Macy's, the stores are cleaner.

that all the gripes this year are going to WM and not Target.

But I'm sure it's just a matter of time. Come February and March when
these people who bought all this cheap stuff this past weekend try to
return/exchange it outside of the refund window all will be right with
the Planet again.

MERRY CHRISTMAS!

HO HO HO.

I take it that the store was filthy.

My husband and I had a discussion about this the other day.

Many people have said that if a store is filthy then we need to blame
the customers. I agree that customers make a majority of the messes by
not putting merchandise back where they found it, leaving it in
dressing rooms, etc.

However, I think a store's employees sometimes share some of the blame
as well. I've seen this in various stores I've been in. If management
hires employees who care, those employees will take the time and
effort to make the store a more pleasant place to shop. There is a
Walmart near my city's university that should be declared a federal
disaster area. It's messy, disorganized, and just generally a crappy
place to go. I used to go there, years ago, and it didn't matter what
time of day or even year it was; the place was always in chaos. But
I've been to Walmart's that are clean and relatively okay to shop in.

And it isn't just Walmart I've noticed this at but other chain
retailers as well.

Just wanted to point this out.

Blame your fellow customers for the filth.

I can tell you for a fact that the employees are sick and tired of
cleaning up after the customers make all these messes. I really doubt
the employees are leaving carts all over the parking lot and throwing
clothes on the floor.

I used to hate the customers who would rip open a sealed package of
socks/underwear/tshirts etc. then put back the ripped one and take a
sealed one. I have witnessed it myself! Of course no one else wants
the opened package so we had to claim it.

The holiday season is when people go stark raving mad and become mean
and rude to everyone in their path. Be happy you weren't at the store
on Black Friday when people were trampled to death when they opened up
the doors at 4am, which I wrote in to my local paper about saying that
retailers need to stop all these *doorbuster* sales and just keep the
prices down all the time, it's really getting out of hand now.

What was wrong with my response to this letter? Huh? Tell me
mods...but no, all you do is delete the response without telling me
what was wrong with it!

I didn't insult the letter writer...I didn't cuss or use violent
language.

If you continue to delete my posts - I WANT TO KNOW WHY!

If I saw what you did, I would have turned around and left right away.

you must have been at my store last night too! i stood at my register
and watched a man knock a box of donuts of the shelf, briefly lock
eyes with me, then kick them under the display. not two minutes later
some customer came over told me i needed to clean up the mess! I Was
on register!

Complaints like these are going to be abundant this year, as the
people who usually shop at finer department stores now find themselves
forced to "go cheap" because of the economy.

"CLEAN CLEAN CLEAN! Clean up that mess, and get that store looking
like it's supposed to look, so that customers do not have to subject
themselves to such FILTH!"

You forget that it's the CUSTOMERS that caused all the "filth" in the
first place.

"the fact that it's because of lazy incompetent employees that the
stores fall into this disgraceful state. "

WHAT? Its the CUSTOMERS who do this! The employees have to clean it up
all day AND deal with their regular jobs.

During the holidays they are even more strapped. More customers mean
more messes.

If I just cleaned up after a filthy customer, only to turn around and
see another mess, ALL DAY LONG, I would need a smoke too!

Usually when I shop at Wal Mart, it is a bit of a mess, I agree. I
used to work for Marshalls and it was the same thing. It was amazing
what complete disregard customers had for the product or the employees
in that store. I could spend an entire day cleaning up and organizing
a dept, just to have some creep dump the clothing they didn't want
onto the floor. The busier it gets, the harder it is to maintain.
Not an excuse, just the facts.

In regards to the Christmas Music - as of November 26, Christmas
certainly is NOT more than a month away, and yes, it is the
appropriate time to be playing it.

It's a good thing there are lots of really nice customers out there
shopping now too, in order to make up for some that over react! I bet
the local media can't wait for your report and pictures!

I feel sorry for any kids you have, with your ballistic, militant
attitude. "When I say jump, don't ask how high, just start jumping!"
That's the tone I got from your holiday, scrooge worthy bit of
diatribe.

As for what people do on their breaks--that's NONE of your business.

ah... brings back the memories of when i worked at a crappy discount
store that would make walmart look like a ritzy mansion


Wou'd be surprised what people do to merchandise during the holiday
season. We would almost be scared to walk into the toy department for
fear of what mess had erupted in just a span of an hour or two.
Yeah, customers would just look at stuff and... sometimes they'd put
it back on the shelf but most of the time they just threw it anywhere
they felt like it.


Though I don't see what's wrong with the employees standing outside
smoking and flirting.
1) Well they can't very well smoke INSIDE the store.
2) How can you tell they were flirting? Usually in the few seconds it
takes me to walk by the front of the store... I doubt I'd be able to
determine someone was flirting while on a break and not just
chatting.


and granted you want to yell at the people for taking a break and not
jumping up to handle every mess... but... again a list
1) most states have laws demanding that employees get breaks. Even if
you don't like it, obviously the legal system saw fit to recognize
that they are humans first, slaves to a retail store second.
2) It would help if people didn't just dump everything on the floor
and make a mess while shopping... and by people I mean the other
customers. You might be furious with the people who took a break to
smoke but... they don't make the messes, they just get stuck with
cleaning up after other people who constantly trash the store during
the holidays.

Lastly...
if you think you're bothered by the christmas music... just think how
horribly *they're* bothered by it. You only have to listen to it
while you shop... they get to listen to it every minute they work.

and you wonder why they might need a break to escape it for a few
minutes?

hell a break is probably the only thing holding their sanity together
while crazy shopper descend upon them making a mess of everything
while demanding the workers be inhuman robots and work 247.

Perhaps the holiday music was your greeting?

Next will come the letters about how Christmas is the overlord of all
the other religions. Fun.

Oh my goodness--I can only conclude, from your evident surprise at the
condition of this Wal-Mart, that you had never shopped at the chain
before! What a shock it must have been to you!

I might suggest a "new Wal-Mart shopper's guide" being posted at the
door, but as you may have noticed, Wal-Mart keeps their prices low by
cutting as many costs as possible. If you don't like the conditions,
I'm afraid you may be forced to take your business to a store with
higher prices--perhaps the stores you previously frequented are still
open.

I'm sure the local news media will be interested in your story! I saw
a piece once about a woman who had just undergone an operation to
enable her to see for the first time; her reaction to the new world of
sight was fascinating. Seeing Wal-Mart through the eyes of a
brand-new shopper would be a similarly rare and intriguing subject!

Darn. Only ten uses of the word "filth" in this letter. I was thinking
there were more.

"Boy you are lucky I do not work there..."

I have a feeling Walmart feels the same way.

that Walmart has outstanding customer service. Could my source have
been wrong?

You complained bitterly about not receiving a holiday greeting, yet
also complained bitterly that once in the store they were playing
Christmas music. There is only one conclusion - that you wanted a
"Happy Thanksgiving" on the way into the store. That sounds odd.
I've never received a holiday greeting on the way *into* a store.
Think about what they would sound like - it doesn't work. Now, on the
way out, a "have a nice holiday," or ":have a noce Thanksgiving," that
sounds right. When the greeter was grilling you for your receipt
(makes you feel important, doesn't it?) as you exited did you get a
holiday farewell?

This is enlightening: "I guess Wall mart is only concerned with its
profits." I would agree with that statement. And it *is* the holiday
season, you know.

You lost me when you complained about not getting a holiday greeting,
then complained about the Christmas music.

Something tells me that nothing will ever make you happy.

OMG. I just played a drinking game with your letter. Every time you
used the word "Filth", I drank a dirty martini and now I'm hammered.

Thanks for the good time.

Merry Christmas!!

"It's begining to look a lot like Christmas, everywhere you goooo..."

Sorry, I know it's almost a month until Christmas, but being drunk
makes me want to sing Christmas songs!!

Wooo!

You do have some legitimate points, but most of them are lost in the
drama of your letter. If it was really as appalling as you make it
sound (and I've been in this store and have never seen it that bad),
then it certainly should be brought to corporate's attention. But I
think a calmer, just the facts type latter would get your point across
much more effectively.

"Well I'm not standing for it wall mart. I purchased what I needed"

That'll show them.

You wanted a holiday greeting but no holiday music? That doesn't make
any sense.

You say you are forced to use that store because there are no others
in the area, but Secaucus is a fairly urban area and when I was there
recently I saw tons of stores. Do you mean there are no other
WalMarts? I'm sure there is another one not too far away.

LOL!, that is all I can say.

I'm totally with her on the smoking thing though. I hate seeing
employees of a business-any business standing right outside the door
puffing away. It's totally unprofessional, whether they're on a break
or not. If you absolutely have to have a hit of nicotine, take it out
back!

I had a difficult time following the solid wall of text, but I did
notice that you complained about not getting a holidy greeting, then
turned around & complained that they were playing holiday music.

Also, items can be filthy, but I have never seen a filth.