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George Foreman Grill

Posted Wed January 28, 2009 7:08 pm, by Nancy V. written to Walmart

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I purchased a George Foreman Grill for $39 on 1/17/2009. We didn't open it to use until tonight 1/28/09--it was missing the drip tray and spatula. I went to Walmart (Lake Conroe TX) to exchange it. I was informed that I had bought it on sale and would have to pay another $11.83 for the same grill--mine was unusable without the drip tray. I refused and got a refund for the orginal price. IF this is your policy--NO more shopping at Walmart--first you sell me an incomplete product-then when I try to exchange it-you want to charge me MORE MONEY????? WHAT if this had been a birthday or Christmas present I had given--you would CHARGE THE PERSON I GAVE IT TO MORE MONEY?????

I would like to recieve a COMPLETE George Foreman Grill for the price I paid for the orgainal!!


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by Tired of the snow Posted Mon February 2, 2009 @ 11:44 AM

Did Wal-Mart sell it to you knowing that it was missing items?
Doubtful. Chances are they got it from their supplier like that.

As for them not taking it back, how do they know that you didn't just
take the items and bring it back claiming they were missing? Not
saying you did, they are just covering their own butts. I get it.

Reply

by LadyMac Posted Thu January 29, 2009 @ 6:21 PM

This George Foreman Grill doesn't say "Islam is the Light", does it?

Reply


LMAO...great line by dulynoted (aka duttycalls) Fri January 30, 2009 @ 8:08 AM

by dulynoted (aka duttycalls) Posted Thu January 29, 2009 @ 12:56 PM

They never purposely sold you an incomplete product.

I learned over the years - especially after the holidays - to open all
boxes and make sure all pieces and items are enclosed before
purchasing it.

Should you have to do this - no. But is it a good idea - yes.
Employees cannot go around making sure all pieces and items are in
their appropriate boxes. Customers are always switching things up.
I imagine someone else opened the box the grill came in because the
one they had did not have the spatula or drip tray. Its like a domino
effect.


Reply


That's fine, but what about... by Casmly Thu January 29, 2009 @ 1:06 PM


Missing pieces by MA Cunningham Thu January 29, 2009 @ 2:37 PM


I think it was on sale...and even more so if it was then by dulynoted (aka duttycalls) Thu January 29, 2009 @ 3:57 PM


Sale prices by Andrew 1 Sun February 1, 2009 @ 8:28 PM


Again, not necessarily true. by It'saNewYearandNewBellaSera Mon February 2, 2009 @ 8:22 AM

Not at all by Lisa H. Mon February 2, 2009 @ 5:50 PM


by RowdyRetailer Posted Thu January 29, 2009 @ 8:56 AM

You can use it without the drip tray, I cannot find mine sometimes and
have to improvise. I have never used the spatula.


I agree with one response, it sounds like you bought one that had been
returned, and didnt check to make sure everything was in the package,
it can work without it, just a bit annoying.


Good Day

Reply

by Donno Posted Wed January 28, 2009 @ 10:28 PM

It sounds like they are forcing you to return it first, and then buy a
new one at the current price. I don't understand why they can't just
exchange it if it was incomplete (and not sold that way on purpose).

Reply


If the grill was sold "as is" or on clearance, by It'saNewYearandNewBellaSera Thu January 29, 2009 @ 11:26 AM


One more thing: by It'saNewYearandNewBellaSera Thu January 29, 2009 @ 11:27 AM

by It'saNewYearandNewBellaSera Posted Wed January 28, 2009 @ 7:31 PM

Perhaps the reason why the grill was $39 was because it was missing
essential items: drip tray and spatula. Was this item on clearance or
were there any stickers saying the item was "as is?"

Reply
by Lisa H. Posted Thu January 29, 2009 @ 9:56 AM

If there was a reason this grill was on sale when it doesn't sound
like others were.

Reply

by Andrew 1 Posted Sun February 1, 2009 @ 8:22 PM

an 'as is' sticker on anything that's not in a clearance sale.

Reply


I have. by It'saNewYearandNewBellaSera Mon February 2, 2009 @ 8:17 AM




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