Premium Saltine pale complaint

Correct this problem and have quality assurance see that all Saltines
have a golden-brown topping.

Concerning Nabisco braindumps
Premium Saltines, 16 oz package, please be advised that the last 4
boxes that I have purchased have all been what appears href="http://www.realtests.com/exam/VCP-410.htm">VCP-410 to be
under-baked. There is not that familiar, golden brown topping that has
been the signature of Premium href="http://www.realtests.com/exam/350-001.htm">350-001 Saltines
for as long as I can remember. What is happening? Is this the new
Saltine? If this is the new href="http://www.realtests.com/exam/640-802.htm">640-802 Nabisco
Premium Saltine, I can no longer purchase this product.

I have been having problems with Premium saltine crackers for the last
few years now. Either they are burned (the condition I usually find
them in); undercooked, the holes are way too big; the edges are very
irregular; they're not dense enough (too much air in between the
crackers); or a combination of several of these things.

I don't know what is happening with Quality Control over at Nabisco,
but something needs to be done about it. I have sent several e-mails
and all I get back in response are form letters and coupons in the
mail. I guess it's better than nothing at all, but I don't want free
subpar products - I want the products I buy to be what they should
be!

I think I'm going to start buying the Saltines in the red box (Zesta).
Maybe I'll have better luck with them.

In June, 2009, I purchased several boxes of Premium Saltines that were
definitely an inferior product. The crackers were smaller, drier, and
had so little flavor. The crackers seemed to be some store brand or
generic brand that had accidentally been inserted in the Premium box.
I called the customer service number (1-800-NABISCO) and received
replacement coupons. Finally in August, I purchased a box that was
filled with genuine Premium crackers. Everything has been fine until
this past weekend (January 9), when I purchased two more boxes and
again, the crackers are the same small, dry, no-flavor crackers I
purchased last year. I don't know what is going on with this product,
but I am really angry that there seems to be little quality control of
this product. I called again today and reminded them that this problem
occurred last year also. They are sending replacement coupons but what
good will they do if the box does not contain genuine Premium
crackers?

and they have the golden brown on top.

I eat saltines any time of the day or night if I am hungry. But I also
love them to be a bit crispier and browner along the edges and golden
brown in the middle. In fact if choosing out of a basket presented in
a restaurant with my soup, I will always take the darker edged
ones...just taste better to me.

They should have a stanadard for baking all of these...maybe they have
turned the ovens down to save money...maybe the conveyor was set to
move quicker through the oven...whatever the reason I totally agree
with you.

I have some saltines that I'm eating right now. A few of them have a
small amount of golden brown on the top but most do not. They still
taste fine though. As others have pointed out, it is very likely due
to a change in the cooking procedure and/or ingredients. Hopefully
someone at Nabisco will answer that for you.

Never have had this product so I don't know what you are describing.
Hopefully you get a response, and if you don't hear back other
commenters have provided some valuable information below.

I buy these saltines all the time, and they've NEVER had a "golden
brown" topping.

Usually there is. If so, they take the UPS, lot # and date of
manufacture, the problem with the product, and send you coupons to
replace them.

I hope they respond, but check the box and see if you can contact them
directly. Good luck.

Wow... first Vegetable Thins, then Graham Crackers and now Premium
Saltines! Could this all be due to the elimination of transfats? I
wonder if anyone has received a response from Nabisco.

The last box of Premiums I purchased was the multi-grain variety, and
they seemed fine. I haven't had the regular kind in a long time, but
they don't sound very appetizing.

Please let us know if you get a response. I have never received a
reply from Nabisco in the past, but maybe their customer service has
improved.