|
|
Illegal NSF fees
Posted Fri July 31, 2009 10:02 pm, by Katie M. written to Chase Bank
Write a Letter to this Company | Rate this Company
I do not use a checkbook, and like most other financial institutions, when you call the bank, the bank tells you your balance, and then available balance, which Chase does not. I used my debit card all weekend on small purchases. Chase waited to put all my debits through on Monday, and funny enough they put through my large check first and then all my debits. They debit your account w/the highest amount first, not as they come in, so they can charge the most fees. So instead of one fee, I think I got five. I was just going to not use the account and leave it negative after they refused to pay the fees. Now, I check my balance today, and they charged an extended fee....apparently for keeping it negative five days!!! My dad's friend is a lawyer and said Chase is getting a massive amount of lawsuits d/t their fees, and is changing the policy. He said I would have a case, but it's a lot of hassle for not that much money. Well in this economy, any money is good money. I have vacation time in two weeks, and I assure you I will be gathering all of my information and coming to his office!!!!!!!!
Charge me one fee, not 5!! And not an extended fee, but they won't.... I already called them. This is just a warning to everyone who visits this website. I've never heard anything but negative things about Chase, and I see why!!!
Reply
| Log In/Create an account | 26 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by sgiff Posted Wed October 20, 2010 @ 12:57 AM
|
|
|
What kills me about all of this is that the American people are like sheep, you all deserve this crap because you vote for people like Bush and obama and other politicians who care nothing about the American people. These banks are stealing peoples money and then when you complain about a bunch of overdraft fees and why they decided to take pay the largest check first so the other smaller ones all bounced then they tell you that it's done that way because they are doing it in the best interest of the customer. They say that the bigger bills are the ones you most likely want to cover so they pay them first. I bet if you took a poll and the poll was on this issue, 99 percent of people would rather they paid as many small bills as possible so you would bounce a bunch of checks rather than the one large bill. So how is this in the interest of the consumer, and how charging your customer ridiculous fees any kind of benefit to the customer who pays their salaries. It's not, but we let them do it because Americans are idiots and all the care about is their stupid ordinary lives and who cares if the government goes to shit and who cares if all the corporations find ways to screw us over. At least i have my sixpack of beer and can sit my fat ass down on the couch and watch foot ball or whatever the hell paris Hilton is up to. Hahahaha. We are all f*&*ed because we are stupid sheep.
Reply
|
|
 |
|
by kimsue68 Posted Tue September 28, 2010 @ 2:49 PM
|
|
|
I know this is a year later...however, I have the same problem with chase. I just called customer service this morning to talk about all my ridiculous nfs fees (35.00 for 7.00, another 35.00 fee for 1.95)...I spoke with a 26 year old guy in the Philippines...!!! He was disputing my bank statement telling me that EVERYTHING was my fault, and they do not switch debits around over night!...I am so livid with Chase I could scream! There are so many fat bankers that my fees are paying for their bonuses! I hope chase burns!
Reply
|
|
 |
|
|
by stacy h. Posted Fri June 18, 2010 @ 10:15 AM
|
|
|
Its not just Chase but PNC and TD Bank is doing it also. they charged me 36.00 for being over .54 cents and then i went and put 20.00 in to cover the .54 and a 5.00 check i had well what did they do the took the 36.00 out first and then my acct went negative again and then charge me a nsf fee for the 5.00 check.
there not hard enough on these banks. its funny how the banks are complaining because people cant pay there mortages and they ask the PEOPLE to bail them out when they need money but when the people need help there like no sorry.... Next time the banks ask the PEOPLE for help we should say sorry. I think i will look into a lawyer in my area just for the principal of it!
Reply
|
|

|
|
|
 |
|
by Scarrey Posted Wed May 12, 2010 @ 9:39 PM
|
|
|
Now I know how these banks like Bank of America paid their stimulus loan back so fast. On Nsf. You see these people are criminally minded. What I mean is these bankers. They spend time on figuring ways to cause people to pay enormous fees for a simple mistakes like what happen to the above lady. The are attempting to do this me. But they are in for a fight for their life. Money does not grow on a tree. They threaten you that they are going to turn in you name to chek systems etc. They are in cahoots, in addition so are paytech which is really chase paytech. These banks indirectly, slave the american people and whats so sad is that its a legal scam and its designed to hook blue collar people. It just so happens I have a legal background and I have been hardened thru the years so they dont intimidate me. Something really needs to be done with these banks, everything from nsf, late fees etc. They are not really doing anything for you, they are just simply stealing. Its just that simple. The system is designed for people who are running close on their account. If they slip up just one time theyve been had. The sad thing about the bank is they are doing it to the American people. The tax payers who bailed them out from their own demise. What is the world coming to. Such greed. America needs to boycott banks. All working people should take all there money out of the banks.
Reply
|
|
 |
|
by Vikki M. Posted Wed April 28, 2010 @ 7:50 PM
|
|
|
Regions and Wacctovia both have the same "policies" to steal your money. Check with a small local bank you will have a better chance of being treated fairly.
Reply
|
|
 |
|
by Vikki M. Posted Wed April 28, 2010 @ 7:43 PM
|
|
|
Chase is not the only bank to do this. Almost all of the "big" banks are stealing in this same manner. I had called and "linked" one of my other accounts to a smaller account to keep from paying these enormous fees. ( And pay a smaller "transaction fee"). I went for several months thinking this was done. Then I ended up with some transactions sending me into the negative. (Some only $2.00 - $3.00) Ended up after they "juggled" my transactions with $264 in fees. I immediately called the bank, as they did not do the transfer and charged me $33. each! They told me the change was not made because one of my checking accounts had a different amount of numbers in the account number! (Yeah, pretty crazy) And no one bothered to call and tell me. Well after all day of them working on it and me calling back several times with them assuring me it was going to be taken care of, and me continually asking if I needed to come put some money in in case more came in, with no answer, just "we are working on it". After the bank is closed they tell me since I didn't want to close the larger account and reopen it they think I am a liar and are not going to make the fees good! I was irrate at this point and tell them I am closing all of my accounts! Meanwhile I get socked with another $140 worth of fees! The next day I get a call saying they will make the $264 good, but not the $140. Well, I would not have had the $140 fees if they had gotten the others back in my account or told me I needed to put money in until they could straighten it out. So, they still got me for $140! This is highway robbery!! I will be changing to a smaller bank as soon as possible.
Reply
|
|

|
|
|
 |
|
|
by ahodges Posted Thu September 3, 2009 @ 12:54 PM
|
|
|
Chase Bank is corrupt!!
I had $900 check clear my account. I had the funds to cover the check but had asked my landlord to hold the check until I got paid. Unbeknown to me, she deposited the check earlier I had expecgted. I continued to use my debit card for small purchases. $2 here, $4 there... etc... My account went negative and Chase continued to allow me to make purchases and charging me $35 for each purchase. I was never denied by the merchant. My account went over $800 negative... They only way I knew I was so negative was when I went to withdraw cash and saw the negative balance. I immediately called chase to discuss the matter. I was told that Chase's new policy was to only allow each person $70 refund in one calendar year. I asked why I had not been notified about this "new" policy. The agent did not say much.. was very quite and seemed to be very "Programmed" as to what to say. She continued to repeat, "I'm sorry, but there is nothing I can do". I agree that we, the account holder, is responsible for balancing our own account. But what I can't seem to understand is why Chase would allow me to make purchases using my check card if I had no money in my account, or.., whey I was $500 negative...?? This is complete negligence on their part. I keep my money in the bank and expect to be treated as a customer. There is no customer service is this scenario. I imagine many people are experiencing the same with Chase. Needless to say I was quite upset with Chase and have since closed my account with them. I would be embarrassed to work for Chase..!! I'm looking forward to the class action so I can get my money back..
Reply
|
|
 |
|
|
|
The reality is, NSF fees in general are illegal. State laws, case law and the common law only allows actual damages when a contract is breached. The reason for this is that otherwise everyone would be writing into contracts all sorts of fees, fines and penalties that bear no relation to actual damages of the parties when a breach occurs. It would create chaos in the business world.
In this case, banks are charging excessive fees, fines and penalties and it is creating havoc in that no actual service or product is being produced--the banks are getting money for nothing and that does cause a collapse in the economy. It's the same reason why stealing is illegal.
So when people say "just balance your check book" no problem, well, maybe people have better thing to do and that is their choice. Banks legally can only charge the actual damage they suffered, which in most cases is just pennies.
for more info, check out my blog at blogspot.com at nsfbankcharges.blogspot.com
Reply
|
|
 |
|
|
|
by Vikki M. Posted Wed April 28, 2010 @ 7:48 PM
|
|
|
Regions and Wactovia also use this same scam. I am pretty sure all major "corporate" banks do. Use a small local bank, and check their policies beforehand.
Reply
|
|

|
|
|
 |
|
|
by kevin m. Posted Wed August 12, 2009 @ 2:48 AM
|
|
|
Are you kidding me? if Im your customer and I barrow one dollar to buy some food. you know its coming back to you, but you charge me 35$ for a negative balance and 35$ for barrowing money. Thats 70$ for barrowing one dollar? Even though you already make money using my funds to generate interest. you are trying to say that you can understand that? I should have balanced my account? You know the difference between people who break in your house and chase? The people who break in my house are probably broke. Chase has so money these niccas are buying banks. top five banks in america easy. Chase has so much money they are buying BANKS. Not just the small one's either. A billion dollar bank. How do you live with yourself stealing from hard working individuals? You know there was a time when you could actually depend on banks. And for all the accomplance helping J.P Morgan steal from you all have been taught to turn your head and think this type of robbery goes untouch but for a few dollars you all are helping him rob people. I hope all the chase customers take all there money out for one week, just to have one of the richest bank change there policy on FEES... Amen
Reply
|
|
 |
|
|
by kevin m. Posted Wed August 12, 2009 @ 2:36 AM
|
|
|
I go into chase to open a business account. I tell the salesman no me and my wife would like to just open a business account for my business. He says you should also open up a checking account. You don't have to worry about fees. You own a house, this puts you in a better checking account. Don't know the name of the account was but he seems nice, I said why not. Well they start my account off with a negative charge saying it was a fee. Guess me owning a house wasn't taken into account. "o my fault they say, let me waive that fee for you." A few days later while the the checking account was positive balance I deposit cash into the ATM around six o'clock in the evening. The bank has a hold on cash deposit, but check this out they have a money counter verifying the money is there. Isn't that the point of having a cash counter at the ATM? Well I began to buy things using my debit card. Would you believe if you make a purphase that is suppose to show a pending transcation just like my pending cash deposit would go thru the next day but my cash deposite places a hold for almost three days. What in the world kind of business is the 3rd largest bank running? Why did we give a bailout to one of biggest banks in American history? They have so much money they bought another bank. Why are they ripping us off? Why are the people who work for chase turning there heads as if they have gotten use to it? You know people love to bash our troops for doing what they do but at lease our troops are here to defend our nation even if they are called to do some acts that are less than honorable. I believe the people who work for chase is even worst. CHASE I pray for you,
Reply
|
|
|
|
 |
|

|
by PepperElf Posted Tue August 4, 2009 @ 7:21 PM
|
|
|
most banks will suggest that you keep a balanced checkbook.
Even if you don't use checks, you can still use the little notebook that goes with them to keep track of usage.
My mother has been doing that since she had her first account I think... so she's been doing it over 60 years. even if she spends money online or uses her card, she writes it down in the book.
it is very very rare that her book isn't balanced.
and... calling up the bank doesn't really remove the need to keep track of spending.
i don't know about chase but i know with bank of america when i check my online statement it actually lists what checks or debits are still pending.
the simple fact is... it is the responsibility of the account holder to maintain an accurate account of what money he or she has.
yes it's nice to call up the bank and ask, but... if a personal account is kept, that means you can also make sure the bank is doing their accounting properly too.
if you only rely on the bank to be accurate... they could just take money out of your account by accident and.. who'd know? the account-holder who's not keeping track of the account won't know that's for sure. but the one who keeps a personal ledge will know right away and will be able to call up the bank and ask "what's up with this discrepancy?"
Reply
|
|
|
|

|
|
|
 |
|
|
by petalmom Posted Sun August 2, 2009 @ 8:45 PM
|
|
|
Your lawyer friend is dead wrong as you agreed to these terms when you opened your account. I recommend that you spend your vacation learning how to keep an accurate check register.
Reply
|
|
|
|
 |
|
|
|
You may not write checks, but you still have to KEEP TRACK OF THE MONEY YOU SPEND.
What is wrong with parents not teaching this to their kids when they get debit cards? What the heck is going on??!??!?!?!
Reply
|
|
|
|
 |
|
by SusanB Posted Sat August 1, 2009 @ 12:15 PM
|
|
|
No matter what spin you put on this you overdrafted your account and are being charged the associated fees (including the extended fee) in accordance with the terms and conditions of your account. Does it seem right and/or fair that Chase posts debits highest to lowest in order to maximize the fees they can charge? No. But is it the way it is and is it the account holders responsibility to make sure they have sufficient funds to cover all authorized debits no matter the order they are posted? Yes.
Reply
|
|

|
|
|
 |
|
|
|
and then say Chase posted your "large check" first, causing the subsequent charges to bounce the account.
So was the check written before the charges or not?
Reply
|
|
 |
|

|
by Nate. Posted Sat August 1, 2009 @ 12:15 AM
|
|
|
If you had sufficient funds in your account to cover the balance, then this would have never occurred. You should keep a paper record of your transactions. You are correct, most people don't. I personally don't, but I track it electronically. It is really easy to use Quicken or similar software. I keep an electronic record, and then my bank emails me and tells me a file is ready to download, and it compares my transactions I have recorded against the statement. Winging it by online banking or phone banking is not the way to go.
You got charged fees and rightly so. Also, the extended fee is pretty common too. Pay up, it's your fault, not theirs, so you owe them.
Reply
|
|
 |
|

|
by Donno Posted Fri July 31, 2009 @ 11:23 PM
|
|
|
Are the fees excessive? Yes. Did you earn them by not keeping track of your balance? Yes. What happened to you comes as no surprise at all. This should serve as a wakeup call to you, more than as a warning to others.
You simply can't rely on anything other then a check register (obviously) to track your balance properly. A lot of people try to, and they end up precisly where you are - with overdraft fees. YOU are the one who knows what debits and credits are expected. The bank's computers can't tell the future, including whatever items are pending.
Tracking your balance is something you can do with grade school math. I round off items and keep my balance in my head. I leave an extra $200 in the account just in case.
If you can't do it mentally, put it on paper. But don't rely on the internet or calling the bank - it won't work.
You can posture about legal actions, but what you describe happens thousands of times each day. And most all of the banks do the SAME thing - it is NOT just Chase. Banks process the largest transaction first, and people who haven't verified their balances often end up with a bunch of small items triggering ISF fees.
This is ultimately your responsibility. Either track your balance properly, or suffer the consequences. Even with reform, you will still get at least one overdraft each time you screw up.
Do some research if you don't believe me. There are tons of complaints on this site, sprinkled across most all the banks you can think of. You need to make the change required to save yourself money. Changing to a new bank won't do it.
Reply
|
|
|
|
|
|
|
|
|
 |
|
|