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by Mesha Posted Sun August 23, 2009 @ 6:38 PM
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I want to thank you all for your thoughts and opinions on my letter. All of them played a big role in the decision that I have made, and that is to not persue this any further. I must say that Ms. Judy did make me another offer in which I'm going to except. So again thank you all for your responses and I do still feel in my heart that they should still list "May contain shells", on the package and leave the risk of injury up to the consumer.It should not take several people to get injured by something before there is change. Some of us don't think that far into to things. I've been eating hershey since I was little and never thought about being injured by a nut shell,it actually never crossed my mind.I have so many other things on my mind so that one never crossed! I'm looking at a bridge mix package from Walgreens and it has allergy information saying "This product made in facility that processes peanutes,tree nuts,soy,wheat,and dairy products. And it also state on the package after the ingredients,"Contains Milk,Peanuts,soy and tree nuts.If your allergic to these items I'm sure you appreciate them listing these cautions.I am sure that people that buy bridge mix would expect for these items to be in the product,but would they even think about the shells? I understand that people can be badly harmed by some of these ingredients so they list them on the package.That is no different than a shell,it can still cause injuries or harm to a person.So their is nothing wrong with putting these cautions on the packaging in small but big enough to read writing.Why would a company not want to put cautions? For the people that wrote and stated their not big on all these cautions " I WOULD BE VERY CONCERNED" may contain something that is deadly to you and the caution may save your life!
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by SusanB Posted Thu August 20, 2009 @ 4:06 PM
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The fact that you have stated you might hire an attorney means that Hershey will not be contacting you and you won't be hearing from them soon. Furthermore, their Claims Adjuster is not going to apologize for being rude and Hershey has set the price they are willing to pay for your medical bill and pain/suffering at $200.
Judging by your comment below about the infamous McDonald's hot coffee lititgation it appears you are indeed looking for your situation to be raised to the level of product liability and are seeking a substantial settlement. If this the case then Hersey isn't going to deal with your directly. You need to find an attorney willing to accept your case.
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by Ben G. Posted Thu August 20, 2009 @ 8:24 AM
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and still remains unanswered, I will ask again.
What do you think is fair amount for pain and suffering loss?
Secondly,how is $150 plus the dental visit unreasonable considering you spent less than $2 on the product.
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by Venice Posted Wed August 19, 2009 @ 11:45 PM
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When I first read this letter, I thought it was just an attempt to cash in. But after reading the letter writer's responses, I started thinking about it. I have eaten a lot of chocolate in my life and other candy with nuts, and it never occurred to me that I could bite on a shell. I'm careful when it comes to bones and pits, but nutshells?
I'm not an advocate of silly warnings on packaging, but maybe there should be something said about nutshells.
Hmmm... I'm not sure about this. Warnings don't stop people from suing, but a warning about nutshells might be a good idea for those people who actually just want to be careful.
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Your dental bill got taken care of, and they threw in another $150 to boot. That's more than fair. You don't get money for "pain and suffering" for something so minor. How much do you think you deserve? How much "lost wages" did you suffer.
Yeah, I thought so. MOve on with your life.
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by Zan Posted Wed August 19, 2009 @ 11:34 AM
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It was always my understanding that if a diner at a restaurant was injured by something that could reasonably be expected to be in the food - like clam shells in a seafood dish or a piece of chicken bone in a chicken dish, the restaurant wasn't responsible. It was expected that there was a higher liklihood that these things MIGHT be in the dish, so the diner should take care while eating. Only if it's a foreign object, like a piece of metal or glass, does the restaurant have any liability. I'm not sure, but that could be the case for Hershey's. If the candy was made with macadamia nuts, there's a good chance that a piece of macadamia shell could end up in the finished product. It doesn't mean the candy is defective or that there is a flaw in the production process.
I think Hershey's offer of paying for your dental visit plus an additional $150 is generous.
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Yep!
by SHIPMAN Sun September 20, 2009 @ 6:31 PM
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by Anonymous A. Posted Wed August 19, 2009 @ 7:04 AM
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Sorry to say, but this is really gonna be a tough case. To them, that shell coulda came from anywhere.
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ohhh
by Anonymous A. Thu August 20, 2009 @ 2:45 AM
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by SusanB Posted Wed August 19, 2009 @ 1:06 AM
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I read this post several times and never thought about the fact the OP mailed Hersey the shell. Good catch!
I used to work for an attorney (and was formerly married to one but that is a different saga altogether) and no matter how many times I read and re-read evidence he would pop up with the the most common sense point that any sane person should have noticed right off the bat.
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by SusanB Posted Tue August 18, 2009 @ 6:44 PM
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If your intent is to turn this into a full-blown product liability case then hire a product liability attorney. Hershey isn't going to negotiate with you because they have already made their best and final offer of $50 for your dental visit and $150 (3 x the medical bill) for pain & suffering for a total of $200.
The ball is in your court - - either find an attorney willing to take this case on contingency or accept Hershey's offer.
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by Venice Posted Tue August 18, 2009 @ 6:23 PM
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Pain and suffering does not always equal large payout.
When I was 7-1/2 months pregnant, I was in a serious auto accident (car was totaled). As a result, I went into labor four weeks early, and my child was born with neurological issues. That was 18 years ago, and our lives haven't been the same since. I suffered physical and emotional pain and suffering from the moment that car ran into ours.
My payout?.. Nothing. Insurance covered our expenses, but that was it. I didn't sue the woman who ran into us because I felt sorry for her. It was an accident, and I understood how and why it happened. She felt terrible, and even called me at one point to see how we were doing.
My reward for not suing?.. Slapped with a million dollar lawsuit. Our car was pushed into another one during the impact. The people in that car were not hurt but claimed they could no longer have sex.
Moral of the story?.. I don't have one, other than to say that everyone has to do what's best for them, as long as they can live with it.
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by gb Posted Tue August 18, 2009 @ 5:52 PM
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Hershey make a lot of different candy. What kind of candy were you eating? Did it contain macadamia nuts? The general rule for making an offer of compensation for pain and suffering is three times the medical bills. 3 times $50 is $150, so hence the offer of $200.
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by PepperElf Posted Tue August 18, 2009 @ 5:07 PM
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just curious cos i didn't see an amount listed, other than the 200
also how much is the dental going to come to?
you might be able to get more if the dental bill is going to be over that
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You should consult with an attorney before you sign anything. Period. You may have a better case, you may not. You will not know until you ask. But, do not be surprised if this is the best offer you are going to get. "Pain and suffering" do not always mean a huge cash payout, sometimes it is only a small amount.
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by petalmom Posted Tue August 18, 2009 @ 4:37 PM
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I'm curious, just how much cash would you like for your pain and suffering?
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Please, don't take this as being rude and uncaring on my part but how I thought that was a danger of eating anything with nuts. Occasionally things slip through the sorting machine or quality, but that doesn't make the product defective. You received $50 for the dentist and the other $150 would be considered pain and suffering. You received a rather good amount for shell damage to your gums. I've cut my gums on nut shells before and didn't go complaining to anyone. I just accepted it and drove on. You do have the right to not accept what they are offering and take them to court, but is it worth the time and money if you don't get what you want? I hope this works out for you, and I hope your mouth feels better, or did you swallow this?
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If 50 is for your dentist, then you can call the 150 dollars pain and suffering.
Sounds like a sweet gig. Id take some tissue pain for 150 bucks!
Good Day
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by Just Jeffrey Posted Mon August 17, 2009 @ 6:19 PM
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If you don't want to accept what they are offering, you don't have to. And don't let anyone at the company or their insurance company tell you otherwise.
You can turn down the money, not sign their waiver, and then get a lawyer and sue them.
Until you do that, they are giving you what they want.
I'd suggest that you NOT have further discussions with them, without a lawyer. Why? Because if you don't like how you've been treated up to now, you're not going to like how they treat you during any negotiation. (Which begs the question: if they said they were sorry, would you drop the whole thing?)
So, either take what they've offered and move on. Or get a lawyer who will advise on the likelihood of getting more money in a settlement or in court. The lawyer will also advise you of his/her fee.
By the way, what product was this? If it was a product that contained macadamia nuts, it's always possible for a shell to get in. Same for any other nut product. While steps are taken to keep shells out, it's impossible to guarantee that there will be absolutely not shells, without having redundant manual inspection of each nut. And that would be an expensive piece of candy.
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