Public Employee Conduct

Why do you care? If someone tells me the ins and out of how to save
money or get an edge, let them speak seperate the fact and fiction and
act accordingly. I love people who are jerks cause it will show you
how a company works behind the scenes.. It's not always a happy land
after all. What you see when you talk to a rep is pretty much a lie,
it's pretty much like going to a strip joint they are trying to
befriend you and demo and hopefully u buy their song and dance and you
end up going to the back and get a personal contract. :)

An employee who is not on company time is entitled to freedom of
speech just like anyone else is. When employees agree to terms
employment, basically they agree to not be leaking secret or
classified information that has to do with their company. If they are
simply venting that they dont like their jobs on their own time, then
that is their given right. The company is not paying them at that
moment, so therefore, why should they approach with caution while
sitting on their toilet at home? Seriously? They can't be disciplined
off the clock. End of story. Nice try.

Ralph,

My experience with VZW reps on Crackberry.com has been for the most
part positive. I find them to be helpful for the most part, which is
the mission of Crackberry. Yes I'm a mod there. ;) Crackberry.com
is a BB fan site with informative blogs, written by BB addicts, and a
lively forum, where members help members. Some of those members also
happen to be VZW employees. They do NOT represent verizon, they
simply help people or participate in our forums on their own time.
The best of them make themselves clear that they do not speak for
verizon and are in no way "officially" helping people.

Verizon employees are held to the same standard as any other CB member
and that means they can get warned or banned, or whatever. However my
experience is that they are mostly just like any other member and they
are there simply to offer their help and experience to others. If you
EVER have a problem with any CB member, VZW employees included, just
report the post you have a problem with (the triangle with ! icon, or
the !!! icon on WAP), or PM a moderator, and we will handle the
situation promptly. :)

Rich C (pkcable)
Forums Moderator

PS I in no way speak for Crackberry, I am just stating my opinions and
offering my experience and help regarding CB policy with which I AM
very familiar. :)

If the info you get off the sites is "mostly bad" why even bother
going on there? Surely you can find the "some good" info you get
another way.

about how to cheat the system, then that IS wrong.

However if they are just being trolls then you can't do much bc this
is the internet after all.

I also feel that Verizon should do a better job of ensuring that their
employees are not allowed to be jerks during their personal time. This
could probably be accomplished better if Verizon were to simply
discontinue Internet privileges at their worker camps, or by
reinforcing their cages better.

I've found the same thing with Sprint.

There are some people that have "Sprint Rep" in their profile and say
things that sure make it appear that they are being truthful or, at
least, have sufficient knowledge to pass as an employee. Sometimes,
they aren't an actual employee, but they work at a store that sells
Sprint phones and plans. Which means that they do have knowledge of
things like Sprint systems, upcoming announcements, etc.

There are entire blogs and forums run by people who clearly state that
they work for Sprint (or Verizon or whatever). There is usually a
disclaimer that says "I'm off duty, so the opinions expressed are
mine."

Indeed, recently, I had a situation where I needed to report someone.
I contacted Sprint and pointed them to a thread where a Sprint
employee was acting in an inappropriate manner. I received a response
back that they take these things seriously. A day later, the
inappropriate posts were edited to removed the inappropriate content.
Because this was on a non-Sprint owned site, I can only assume that
they knew who the employee was and asked the employee to edit their
post.

So some of you think they should be allowed to go into a public forum
that caters to the same market as their employer, claim to represent
that employer and act however they want? I don't think they have that
right.

"I am a Verizon rep, so I know what I am doing, and I am going to be
rude to you and abuse you!"

Someone who does that should be terminated immediately.

I think they can say whatever they want if they do so off Verizon
time. I think the company should have a policy that at the end of each
post they mention that while they are an employee of the company, this
is their own opinion being provided on their own time, and that it is
not an official statement or reply from the company.

I don't like companies that think they can control what their
employees say off the clock. My company has moved to do the same
things, which has led me to stop posting on PFB as much as usual.

I don't post confidential information about my company because that's
no one's business but ours. Other than that, I feel that it is within
my rights to say and post whatever I feel like.

It sounds like you might be mad because an "employee" was rude to you.
You do not have anyway to prove that those are really employees.

Complain to the admin of those websites, if they have any.

as far as im concerned, if they are off duty VZ cannot tell them what
to do. no company gets to silence the free speech rights of it
employees when they are on personal time.

Crackberry is for goons and the reps there are the worst. They argue
amongst themselves and abuse people who ask the simplest questions.
When you complain about their response they tell you they are allowed
to vent because they are not at work. They even started a thread where
they make fun of customers. I switched to AT&T because of how the
dolts treated me and I couldn't be happier.

I am with you. I work for VZW and I won't go to crapberry. The people
there who say they are reps mostly are, but they are the bottom of the
barrel types. Why the company tolerates this type of behavor is beyond
me. There are several here in my center who spend a lot of time on
that site.

I will say is is extremely against VZW policy to advertise yourself as
a company employee, then not act in accordance with policy. VZW is
very concerned with reputation and they do terminate people for poor
behavior while representing themselves as a VZW employee.

My ex-roommate was one of those. He was terminated for a barroom
altercation after getting into a fight with someone over cell phone
companies. But my ex-roommate was typical of a VZW tech rep, like you
find on a site like crapberry. Arrogant, overconfident and the ability
to be downright rude.

If you want help, call VZW. Don't go to a site that specializes in
carrier piracy and complete dishonesty/rudeness. If I am fortunate,
you will get me and I will have a chance to delight you.

I am with you. I work for VZW and I won't go to crapberry. The people
there who say they are reps mostly are, but they are the bottom of the
barrel types. Why the company tolerates this type of behavor is beyond
me. There are several here in my center who spend a lot of time on
that site.

I will say is is extremely against VZW policy to advertise yourself as
a company employee, then not act in accordance with policy. VZW is
very concerned with reputation and they do terminate people for poor
behavior while representing themselves as a VZW employee.

My ex-roommate was one of those. He was terminated for a barroom
altercation after getting into a fight with someone over cell phone
companies. But my ex-roommate was typical of a VZW tech rep, like you
find on a site like crapberry. Arrogant, overconfident and the ability
to be downright rude.

If you want help, call VZW. Don't go to a site that specializes in
carrier piracy and complete dishonesty/rudeness. If I am fortunate,
you will get me and I will have a chance to delight you.

unless the forum has been stealing images and layouts from verizon.


i only mention that because when i was taking my web design class that
topic came up, saying that's how sites spoof people into believing
they're really your bank or your paypal login page.

they simply copy the code, sometimes linking directly to the official
code itself.

1) They might be lying about where they work just to spin you up

In which case they can't be punished by the company. How do you fire
someone when they don't work for you?


2) On some sites people who disagree with the letter writer are
accused of being employees of that company

over at m3c i've been accused of working for oh at least 5 companies
now. So again it's pretty much the same thing "can't fire a
non-employee"


3) They might very well be employees of that company.

But the company doesn't dictate what employees say when they're not on
the job.

Yes the employees can get fired if they make the company look bad...
but the company has to know exactly which employee it was.

So, unless the "employee" posted their work email or specifically
stated their real name... there's not enough data to punish any worker
on.

You can't fire someone if you don't know who they are.

And with privacy laws, they'd have to go to court just to force the
website to turn over the IP and private data on the users.

Key sentence in your whole letter:

.....Claim they work for Verizon.


Maybe they use to work for them, or a competitor.






Good Day