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T-mobile coverage is awful in West Virginia.

Posted Mon October 12, 2009 5:04 pm, by James L. written to T-Mobile USA, Inc.

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I'm in a city with a population of about 80,000, when the college is in full swing. Not a bad number of people, especially for West Virginia. I moved here recently from Texas for school, and have been here for about two months. In that time, I've not had coverage once. T-mobile says they have a "roaming agreement" with AT&T, which means they can't extend coverage into the town. This doesn't seem to make any sense, I've been in dozens of cities with coverage of both AT&T and T-mobile, and of the four big carriers, T-mobile is the only phone company without coverage in the city of Huntington.

Put up a few towers, please? Cheap cell phones are a big deal in college towns! If they refuse to put this up, then they should at least offer cheap roaming data prices to people of this city.


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by Harleycat Posted Tue October 20, 2009 @ 11:31 AM

Cell towers are not cheap! They are expensive to build and maintain
and usually require all sorts of local permits which are getting
harder and harder to get. It's also not cheap to get roaming
agreements with other carriers. The company has to balance the
revenue it might generate against the cost. It may be that there are
just not enough T-Mobile customers to warrant the cost.

In my county, they shot down new towers being built by T-Mobile and
Sprint. As a result, our T-Mobile coverage is practically zilch and
on our North Shore, Sprint is poor at best.

Reply

by APCO25guy Posted Sat October 17, 2009 @ 6:33 AM

T-Mobile has always lacked coverage in ex-urban areas. In Georgia,
they have virtually no native coverage in most of the southern portion
of the state, and very little roaming on AT&T. Can't count how many
times my phone said "emergency calls only" when it would stray onto an
AT&T cellsite but no T-Mo signal far and wide.

Bottom line is the PCS band carriers suck in smaller towns and
especially in between. T-Mobile limits their roaming onto other
carriers which keeps their service cheaper than other national
carriers, but if you want solid coast-to-coast coverage, Verizon and
AT&T are the only two real choices, and well, Sprint if you can put up
with atrocious customer service.

Reply

by alyshea m. Posted Wed October 14, 2009 @ 11:43 PM

sorry to say this is very true your better off with at&t i used to be
a tech support rep for tmobile

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by Retail Veteran Posted Mon October 12, 2009 @ 8:17 PM

I recall reading a while back that T-Mobile no longer has a roaming
agreement with AT&T. That means their coverage area is even worse than
before. As for putting up more towers, that is not as easy as you
might think. It requires permission of the local government and
citizens as well as a location to put it. It is also not cheap for
them to put up a new tower. I recently looked into switching to
T-Mobile and was very disappointed with their coverage area.

Reply

by RowdyRetailer Posted Mon October 12, 2009 @ 5:15 PM

Cancel the cell phone, this way you can focus more on your studies and
have some extra money.



Good Day

Reply
by Steve OH (IO) Posted Mon October 12, 2009 @ 9:23 PM

power, home, car, etc. It doesn't make for very comfortable living,
though. You may be unaware that there are loads of cheap cell
programs now (and the OP does mention that).
On another note, how do you know James isn't doing just fine with his
studies? Do you think he should be sequestered away until he has
graduated?

Reply


hmmmmmmm by RowdyRetailer Tue October 13, 2009 @ 12:19 AM

Most cellphone plans have free long-distance, free nights, etc. The by Steve OH (IO) Tue October 13, 2009 @ 2:51 AM


Hmmmmmmmm by RowdyRetailer Tue October 13, 2009 @ 9:05 AM


And while we're at it, let's speculate further... by Tech Angel Tue October 13, 2009 @ 9:16 AM


Me Speculating??? by RowdyRetailer Tue October 13, 2009 @ 11:30 AM

Did I say HE had a car? Nope. You have me on the cellphone, though. by Steve OH (IO) Tue October 13, 2009 @ 10:40 AM


Not all cells by MA Cunningham Tue October 13, 2009 @ 1:42 PM

by LadyMac Posted Tue October 13, 2009 @ 10:25 AM

If my child was in college, I would not want him away at school
without a cell phone. It's not a luxury or a frivolity when your kid
is that far away from home. It's an issue of safety and keeps lines
of communications open.

Reply


Ummmmmm by RowdyRetailer Tue October 13, 2009 @ 11:35 AM


As a parent... by Just Jeffrey Tue October 13, 2009 @ 4:01 PM


Still missing the point! by RowdyRetailer Tue October 13, 2009 @ 4:36 PM


Your post said... by Just Jeffrey Wed October 14, 2009 @ 7:00 AM


"Why not use it?" by Venice Tue October 13, 2009 @ 4:41 PM


Ok....... by RowdyRetailer Tue October 13, 2009 @ 5:21 PM


Yes, the world was a better place because life was simpler by Venice Tue October 13, 2009 @ 5:52 PM


But Venice by Brendalala Wed October 14, 2009 @ 11:55 AM




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