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Chips Ahoy Chewy Cookies

Posted Sun November 8, 2009 9:28 pm, by Hannah W. written to Nabisco, Inc.

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I rarely buy Chips Ahoy cookies. I like to save them as a treat for the family. So when I recently bought one of your 15 oz chewy packages I was very disappointed. They weren't the little pieces of happiness I expected. Instead, inside the box I found little bits of dough that looked like they had barely been baked. The taste wasn't even the same. They didn't melt in my mouth. They just sat there annoying my taste buds.

I would just like to know why you have lowered the standards for such a wonderful product? When I thought of the Chips Ahoy I thought of wonderful; now I think of a rip off. I would like for you to take the pride in your products you had before.


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by ssmith Posted Mon August 1, 2011 @ 1:34 PM

I RECENTLY BOUGHT A PACKAGE OF THE CHIPS AHOY CHEWY CHOCOLATE CHIP
COOKIES AND I ALMOST TOOK THEM BACK!

WHEN I WAS YOUNGER, I LOVED CHIPS AHOY BUT THEY WERE THE REGULAR
CRUNCHY KIND. NOW, I SOMETIMES LIKE CHEWY SO WHEN I SAW CHIPS AHOY HAD
A CHEWY BRAND, I OF COURSE PICKED UP A PACKAGE.

WHEN I OPENED THE PACKAGE AND DUG INTO THEM, I COULD BARELY EAT IT.
THE COOKIES TASTE LIKE THERE IS SOME UNGODLY CHEMICAL IN THEM. I'M
BETTING IT'S WHATEVER INGREDIENT USED TO KEEP THEM "MOIST" BUT GOSH,
IT WAS ABSOLUTELY TERRIBLE. I WAS A LITTLE OUTRAGED THAT SOMETHING
LIKE THAT COULD EVER BE PASSED AND PACKAGED.

HOW CAN ANYONE EAT THEM? HOW DOES EVERYONE NOT NOTICE? IT IS JUST ME?
IT CAN'T BE. THE TASTE IS UNDENIABLE.

I WOULD GLADLY GIVE UP THE FAKE, "HOMEMADE, JUST RIGHT OUT OF THE OVEN
MOIST" COOKIE LOOK FOR JUST A GOOD TASTING COOKIE. I'M TELLING YOU,
THE INGREDIENT USED TO KEEP THE COOKIES MOIST IS DISGUSTING. I WOULD
NEVER RECOMMEND BUYING THE CHEWY AND WILL ABSOLUTELY NEVER EAT THEM
AGAIN.



Reply

by R.E.D Posted Thu November 12, 2009 @ 5:24 PM

I guess it is just me, but I have never enjoyed Chips Ahoy cookies.
They have always tasted like sweet plastic to me. I've always
wondered how they stayed on the market... but I guess people really do
like them.

Reply
by Sonnenschein Posted Thu November 12, 2009 @ 8:55 AM

I would be willing to bet it is the type of shortening blend they are
using. With the change in fats to reduce cholesterol and calories, and
for economic reasons the fat they chose to use may not be what you are
looking for in texture and flavor profile.

And not everybody has the time to make homemade nowadays =( because
nothing beats fresh out of the oven!

Reply

by Jessica P. Posted Thu November 12, 2009 @ 12:12 AM

I used to love those cookies myself, but maybe they changed, maybe I
did.

Next time, really treat them, with homemade! :) Those are the best.

But I think your request is perfectly resonable, you didn't really
even ask for anything. Nice letter.

Reply

by ams1001 Posted Wed November 11, 2009 @ 8:21 PM

"They just sat there annoying my taste buds."

Made me giggle ;)

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by b d. Posted Tue November 10, 2009 @ 7:49 PM

one time i cooked a box of the velveeta shells and cheese. i don't
know what on earth was wrong with them, but they came out sooo weird.
it was nothing i did...they just weren't right.

i called the number on the box and told them about it and they sent me
two coupons for free boxes of the macaroni. all i had to do was read
off the code on the box.

i bet if you call the number on the package they will do the same.

Reply


by Casmly Posted Tue November 10, 2009 @ 7:41 AM

Good feedback! Although I personally agree with Rowdy that homemade
is better, obviously that's not always an option for everyone.
Besides, you should get what you pay for and it sounds as if you
didn't.

I'm so tired of companies trying to cut corners to save a buck. I say
they either hike up their price so that they can continue making a
superior product, or change some of the ingredients and keep the
prices the same. So many companies are hiking their prices AND
changing the recipes. No, sorry. I'll pay more for the original, not
for the inferior product that was born out of greed.


Reply

by RowdyRetailer Posted Mon November 9, 2009 @ 10:56 PM

Why not just bake some cookies in the oven for a treat for the
family?

I dont like cookies, but I would think they would be better than store
bought cookies, at least they smell good baking anyway.


Good Day

Reply


For once I agree with you! by Casmly Tue November 10, 2009 @ 7:33 AM


Do you mean..... by RowdyRetailer Tue November 10, 2009 @ 6:12 PM


and real homemade can be cheaper too by PepperElf Tue November 10, 2009 @ 7:12 PM


...but no one should compare store bought with "real" cookies by The Original Nethead Wed November 11, 2009 @ 11:42 AM


true there's different tastes.... by PepperElf Thu November 12, 2009 @ 1:13 PM
by dottiejean28 Posted Sun November 8, 2009 @ 9:54 PM

My mom buys the regular Chips Ahoy, and they have really gone down in
quality! They are tiny now!

The chewy ones are even smaller, you are correct in that observation.


We can only vote with our pocketbooks I'm afraid. I tend to like the
keebler chunky chocolate chip cookies as a tastier alternative to
Chips Ahoy. Archway is very good too. I do not know if they are a
regional brand however.

Reply


Re: Chips Ahoy Chewy Cookies by Venice Sun November 8, 2009 @ 9:52 PM


I had some recently and wish I hadn't by The Original Nethead Sun November 8, 2009 @ 10:24 PM


I wonder if this is a regional problem by Venice Sun November 8, 2009 @ 11:04 PM


beats me - the white chocolate chunk ones are good by The Original Nethead Mon November 9, 2009 @ 3:05 PM


Stauffer's by Venice Mon November 9, 2009 @ 4:32 PM

by The Original Nethead Posted Tue November 10, 2009 @ 10:32 AM

Their ginger and spice cookies are great too. They're made in one
plant in southern Pennsylvania, which may explain why the quality is
good. Anderson pretzels tend to be really good too; they're produced
in southern PA too one only in one plant the last time I looked.

Reply

by Venice Posted Tue November 10, 2009 @ 1:44 PM

So I'll remember to look for those things the next time I'm at the
dollar store. Or maybe I'll just make a special trip to stock up on
snacks!

I love ginger cookies, especially when they have a bite. So ginger
and spice sounds delicious. It's one of the few things that gets me
to drink a glass of milk!

Reply


They aren't homemade, but they're darned good by The Original Nethead Wed November 11, 2009 @ 11:24 AM

by Nate. Posted Sun November 8, 2009 @ 9:41 PM

They likely have not lowered the standards - the chewy ones and the
regular ones are two different products. Same brand, but as you state,
different recipe. You didn't like the chewy ones, so don't buy them
again. The regular ones are still the same, as far as I know, they
have not changed.



Reply

Chips Ahoy original cookies by alan w. Sun February 13, 2011 @ 2:37 AM




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