Bad Service from Gulf Because of a Girl

Posted Fri November 20, 2009 12:00 pm, by alyssa c. written to Gulf Oil, L.P.

Write a Letter to this Company

To whom it may concern,


I have been a paying customer for quite some time now and was refused service because the gentleman behind the counter is dating a girl who is not friendly towards me. Since she has an issue towards me, he refused to sell me products during his shift. After being refused, I turned to the woman he was working with on his shift (not sure if it was a manager or not) and asked in a shocked tone "CAN HE DO THAT?" She shrugged her shoulders and said "He's the one behind the counter." I think this is EXTREMELY poor customer service and I would greatly appreciate it if there is something done about this. I have never had a problem with this particular station until now and I think the reason I am having the problem is ridiculous. This is poor customer service and it shocked me even more to see the girl on the same shift LET him do this. I know this is not allowed, especially working in customer service my entire life. So I would really like something said or done about this issue.

Thank you for your time,

I would like for this employee to AT LEAST be talked to about the issue. I would like him to KNOW that it's not part of his job to refuse costumers because his spouses problems in her life and disagreements.

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Re: Bad Service from Gulf Because of a Girl by Semiretired Posted Tue November 24, 2009 @ 2:34 PM Is this the only convenience store in the town? Reply Re: Bad Service from Gulf Because of a Girl by PepperElf Posted Sun November 22, 2009 @ 11:38 AM oh it IS allowed. They have the right to refuse service. I too think there's something more than just a case the other girl not being "friendly towards you". People simply don't dislike others THAT strongly, not without a reason. Reply Re: Bad Service from Gulf Because of a Girl by RedheadwGlasses Posted Sat November 21, 2009 @ 6:40 PM I'd like to hear the entire story here. If I had some sort of ridiculous spat going on with another woman, I don't think I'd seek out the store where her boyfriend/husband (which is it?) worked for my "convenience" needs. Reply Re: Bad Service from Gulf Because of a Girl by Just Simply Bella Sera Sat November 21, 2009 @ 10:21 AM Hi Bella by Venice Posted Sat November 21, 2009 @ 5:00 PM I noticed that too. Is it girlfriend or wife? I'm not sure if it matters, but it's a little ambiguous. Reply Hi Venice. by Just Simply Bella Sera Posted Sat November 21, 2009 @ 8:38 PM It's an ambiguous letter. Giving the OP the benefit of the doubt, I suppose she could've mistyped "spouse" when she really meant "girlfriend"; however, that seems like a stretch. Reply Re: Bad Service from Gulf Because of a Girl by Nate. Posted Sat November 21, 2009 @ 12:13 AM Likely this isn't even owned or operated by Gulf, and they probably have little to no say in this issue. Reply Re: Bad Service from Gulf Because of a Girl by Venice Posted Fri November 20, 2009 @ 11:22 PM I wonder what side of the story is. Reply Re: Bad Service from Gulf Because of a Girl by Knight Sat November 21, 2009 @ 1:14 AM Nevermind n/t by Knight Sat November 21, 2009 @ 1:14 AM Re: Bad Service from Gulf Because of a Girl by batmoody Posted Fri November 20, 2009 @ 10:42 PM While unfortunate, I'm sure they have one of those "We have the right to refuse service to anyone" policies. Reply