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Cigna procedures threaten my health
Posted Mon November 30, 2009 12:00 pm, by Peter M. written to CIGNA Corporation
Write a Letter to this Company
I should have known I was doomed when my surgeon asked me to identify my insurance carrier, and when I responded, "Cigna," he replied, "Can you not afford better coverage than Cigna? They're notorious." It only worsened from there. I traveled three hours for an approved procedure, checked in at 6:00am, and found that Cigna had cancelled my operation without notifying me, stating they had "made an error." I eventually settled with them, after filing a complaint with the insurance commission, and hiring an attorney, but have never recovered from the insult. You do have to wonder "Why is this company allowed to operate in such a fashion?" and "Cannot something be done about this?"
Apologize and explain what type of error was made, and what measures they will take to correct this in the future.
Start listening to customers,and realize that the company has earned its checked reputation.
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by Pete M. Posted Sat April 23, 2011 @ 12:08 PM
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I have Cigna and was diagnosed with ovarian cancer in 2009. I was given excellent care and cigna even assigned me a home health worker to see if I needed anything and that i was doing good after my surgery.
Cigna has been great for oour family and I am highly pleased with them
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by enough already Posted Tue December 14, 2010 @ 6:35 PM
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I am so sorry to hear about your struggle with Cigna. My uncle had Cigna when he was diagnosed with cancer. He had Cigna for decades before he got ill.
My uncle ended up selling all of his possessions, then his livestock (pets) and finally his ranch to pay for his care. His friends donated and 'loaned' tens of thousands to keep up his treatments. He died penniless in an old camper trailer. His elderly wife still lives there, unable to work due to age and without a retirement since it was spent on medical bills for her husband.
It took less than 1 year to lose everything-to erase a well earned life. Cigna should be shut down for sure.
The former CEO of Cigna is now on a crusade to stop the abuses. Maybe you could look him up in Google-Wendell Potter. Not sure what he can do, but maybe he will listen and add your complaints to his files.
Good luck in your fight.
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by s c. Posted Sun April 25, 2010 @ 12:05 AM
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My family had Cigna coverage for about 4 years. As long as you don't use it you never realize it doesn't work. We just stupidity let the company take bi-weekly payments out of husbands checks. The time I really need to use it I was denied. Fought with them for a year. Had to hire an insurance letter writer/advisor. She was a former insurance employee who claimed she needed to redeem herself. She put together a 15 page letter with probably another 30 pages of old doctor records and told me to be patient. She was correct, they finally paid. Interesting enough my son had a estimate for his wisdom teeth removal. The doctor's office showed me what I would pay and what Cigna would pay. My portion was around $500.00. This was with a policy that a portion was supposedly paid by the company and we paid approx $400 a month. THEN...we were laid off, and I signed kids up on a low-income state policy that cost only $15.00 a month per kid. Wisdom teeth were removed by same doctor, same total cost, but I ONLY paid $40.00. I still had to fight with the insurance company to get approval for out of network doctor (closest network doctor was 500 miles away). I had to insist that my kid was entitled to treatment for pain since insurance company wanted to take so long to approve. This insurance is Blue Cross.
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by jay s. Posted Fri December 18, 2009 @ 12:44 PM
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Watch "Sicko" and "Sick Around America". You will find out disgusting stuff about the healthcare system and insurance companies here.
Insurance companies actually provide bonuses etc. to their employees who deny operations. The more important the operation is, the more expensive it will be. The more major operations they deny, the more money they save.
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by lovescats Posted Sun December 6, 2009 @ 11:21 PM
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"Cigna," he replied, "Can you not afford better coverage than Cigna? They're notorious."
You realize your doctor was way out of line making this statement. So maybe he felt he wouldn't be able to charge you an exorbitant fee because Cigna wouldn't pay it while other insurance companies would. I don't know if your insurance policy is through your employer or it is a private party but each policy pays differently. He really had no way of knowing what they would pay ahead of time. And what they pay is based upon what fee codes he uses.
Also, insurance companies can't cancel your surgery only you or the doctor can. Apparently your doctor didn't think enough of you as a patient to try and work something out. I hope your operation wasn't life-saving.If it were me, I would be looking for a new doctor.
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by Christine M. Posted Mon November 30, 2009 @ 2:35 PM
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I'm sorry this happened to you, but I'm not surprised. Cigna is the absolute WORST insurance company we have ever had the displeasure of dealing with.
We were stuck with them for several years, through my husband's employer. It was the only insurance option that was offered. They go out of their way to get out of paying for pretty much anything. One of the few things they didn't try to get out of paying for was my annual mammogram, but that was only because Massachusetts state law requires that insurance cover one per year for women 40+.
Just one of many examples of Cigna's cheapitude that we've endured - my husband's doctor ordered a colonoscopy. He'd had his appendix removed and they found cancer in it. So of course, they wanted to check to see if it had spread anywhere else.
Cigna covered the colonoscopy itself, but decided not to pay for the anesthesiologist. We got a bill for $900. I guess he was supposed to have something stuck up into his nether region, poking around up there, while wide awake. We fought and fought with Cigna, until they finally settled and paid a paltry $125 on that $900 bill. No wonder health care practitioners hate them so much!
We weren't the only ones who've had such issues with Cigna. The HR department at hubby's work got so many complaints, that they finally got rid of Cigna and switched everyone back to Blue Cross/Blue Shield, who we've NEVER had a problem with. The switch to Cigna was to save the company money, but, in this case, you get what you pay for. I am so glad we're no longer stuck with them.
Good luck to you in getting any kind of response from Cigna. They exist simply to take people's money, and give them nothing in return. They deserve to go out of business!
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cigna
by tali Tue December 1, 2009 @ 9:14 AM
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Opt Out
by tali Tue December 1, 2009 @ 9:17 AM
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opt out
by tali Wed December 2, 2009 @ 9:19 AM
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Ben...
by Just Jeffrey Tue December 1, 2009 @ 3:59 PM
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Okay,,,
by Ben G. Wed December 2, 2009 @ 12:48 AM
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Answers
by Just Jeffrey Wed December 2, 2009 @ 9:37 AM
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by Ben G. Posted Tue December 1, 2009 @ 3:26 PM
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guarantees abortion?
I don't think you'll find it. Yes Roe V Wade makes it legal by law, but it is not a right. Laws can be overturned.
I am anti abortion in all cases with maybe exception to rape and incest.
Beyond that people need to take responsibility for their actions. I don't believe that just because someone has the ability to create life, means they have the right to destroy it by engaging in the behavior that caused the pregnancy.
You know what the risks are. If you are that worried about it, don't do it.
Your right to engage in whatever pleasure seeking acts you choose, REQUIRES the responsibility of the outcome (yes even with protection, etc, because not everything is 100%).
You infringe on MY RIGHTS when I have to pay for an outcome (federally funded abortion paid by taxdollars, my money) for a behavior that someone else engages in.
Your freedom to be you includes my freedom to be free FROM YOU, which ties in my previous example.
I am not free from others when I am paying for said others behavior.
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by Just Jeffrey Posted Tue December 1, 2009 @ 4:03 PM
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Are you actually saying that the Constitution has to explicitely mention abortion in order for it to be legal? Surely not. What article and section says that someone has the right to eat carrots? It doesn't, but I'm sure you'll agree that if someone wants to eat a carrot, the government shouldn't stop them?
I didn't ask if you AGREE with abortion. I asked if you support the free market providing abortions to those that want one, and are willing to pay?
If not, then why hasn't the Constitution been amended, as you've said so many times before, to take that power away from people?
'You infringe on MY RIGHTS when I have to pay for an outcome (federally funded abortion paid by taxdollars, my money) for a behavior that someone else engages in."
Did you read what I wrote? Or are you just making things up? I was specific: for people that are willing to pay for it. I NEVER said that anyone else's money (e.g., tax dollars) should go to abortion. I didn't.
Therefore, I'll ask again: if someone wants to pay for their own abortion, are you in support of their right to do so?
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by olie Posted Tue December 1, 2009 @ 11:10 PM
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"The Court's decision in this case was that the Ninth Amendment, in stating that "the enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people," protected a person's right to privacy."
I googled "Roe v Wade" and got about.com. That's where the quote is from.
The rest here is me.
The Articles set up the branches of government, and allowed for "changes", or "Amendments". The Framers quickly set up 10 Amendments, known as the "Bill of Rights", which addressed the wrongs inflicted on the Colonies during colonization.
The Ninth Amendment acknowledged that there are some things that should be up to the people(or individual), and not up to the federal government. You know--do I want to marry? Have kids? Drive a car? Own pets? Rent a home, or own? Trudge around in Wisconsin in November wearing blaze orange and hope I get a deer? Use a bank, or put cash in my mattress? Get a Pap test, or a mammogram, or take antibiotics, or have a flu shot?
The Tenth Amendment gives states rights to limit some Ninth Amendment behaviors--age of marriage, driver licensing, pet vaccinations/licenses, hunting limits(age, type of weapon, season dates, licensing, processing, number of animals taken, hunting land available, distance from roadways, hunter safety including clothing..........)
In Roe v. Wade, the Supreme Court ruled that an individual's Ninth Amendment rights trumped their state's Tenth Amendment rights to limit abortions for any reason during the first trimester, and to limit abortions during the second trimester only if the "life of the mother" is at stake.
Since the 1973 decision, many states and even the federal government have tried to either limit or expand a pregnant woman's right to abortion.
My personal opinion on abortion is not relevant here. I will admit to listening to "conservative" talk radio. But Ben G., you seem to be spouting what you hear from talk radio without using your own knowledge or background.
Like, where in the world did that Bud Selig comment come from?????
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Huh?
by Just Jeffrey Mon November 30, 2009 @ 3:03 PM
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Ditto
by N L W. Mon February 22, 2010 @ 7:22 PM
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Oddly...
by Just Jeffrey Tue December 1, 2009 @ 9:22 AM
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