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 FREE Shipping NOT! Bait and Switch game with shipping
Posted Mon November 30, 2009 5:13 pm, by Martin D. written to Sears.com
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Today, I was looking for blenders online. I did a little research and found your price the best on this item. As you can see below it says add to cart to see price. When I did the item dropped in red from a sales price down to 48.00 and some change before tax. I decided I would buy 2 in order to get free shipping.
Shipping for one was over 9 dollars and for 2 was 10.50. I still was slightly under the $99 requirement in that category of merchandise to obtain free shipping.
I then shopped and found something else in the required category of merchandise that I needed so that I now reached and slightly exceeded the 99 dollars needed for free shipping. As soon as I did the shipping showed up as free, BUT you immediately raised the price of the items to where buying just 2 blenders was now above 100 dollars. I had spent time shopping to reach that free shipping level just to have you end up charging me more for the same items with free shipping. You raised the price while I was shopping and the items were already in my cart. I then decided to remove the 3rd item that I added for the free shipping and the price stayed at the higher price. What a rip....... The reduced price when I initially added the blenders to the cart was in bold red! Anyway I went to Lowe's online and purchased one similar and received free shipping.
I would of been willing to pick up my purchase at a local store...but that option was never offered on the site for this item.
Cuisinart Cuisinart SPB-10CH PowerBlend 500 Blender was the item
Sold by Sears
Sears item #00808609000
Mfr. model #SPB-10CH
User Rating: 0 ratings
$59.95
Add to cart to see our price
If you really don't wish to give free shipping then don't offer it. When someone has a price quoted already in their shopping cart you should not just raise the price before their eyes, especially when the consumer has not even exited the session.
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by PepperElf Posted Tue December 1, 2009 @ 11:00 AM
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i kinda doubt they went in an raised the prices just because you
qualified for free shipping
sounds like it was going to happen regardless of whether or not you
were online and you just hit the sale at the wrong time.
only thing i can suggest is... well it's too late now but calling up
to order via the phone and trying to sweet talk the operator into
letting you have the sale still
a computer would say "no" but a person might say "yeah, here's the
sale price"
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confusing
by Nicole F. Mon November 30, 2009 @ 8:54 PM
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by Nicole F. Posted Tue December 1, 2009 @ 1:38 PM
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I saw the word "extra" too which is why I was really confused when I
tried to get some small appliances to give me another 10% off. Either
it was supposed to give you that 10% off and the sale fell out...or
the extra wasn't really...extra and they tried to correct their
mistake...?
Stand mixers...I know for certain that those are an extra 10% off
because they are like that in the store.
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by Nicole F. Posted Mon November 30, 2009 @ 7:05 PM
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I just recreated your experience. Each blender for me was 53.95. If I
got two, it was 107.90.
By chance, was this a Cyber Monday "deal" that went off sale as you
were browsing? What time did this occur?
In stores, sales usually end or activate at 5 PM. Sometimes, I've seen
this reflected in the on-line sales as well.
If sears.com operates like Amazon.com, they do not guarantee the
prices in the carts to stay that price long term. I get e-mails
sometimes from amazon.com about things in my cart going up or down in
price, if I recall correctly. Ah, right on the cart page it says this:
Items in your cart are saved for 30 days. Merchandise availability and
pricing are not guaranteed.
Also, some items cannot be shipped to stores if your local store does
not have it. I know that my store does not carry this model. Well...it
does look familiar, but the number is not.
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by Donno Posted Mon November 30, 2009 @ 6:22 PM
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I would visit Sears' website and research this. I don't have the
stomach for it anymore. It is possible the price increased while you
were browsing.
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