Please allow substitutions, Omaha Steaks

What I am asking is for consideration when it comes to customers with
dietary exceptions in your retail stores. Yes, I can call and place an
order and get a substitution there, but I am then forced to pay
shipping, just for the privilege of not getting an item that will make
us sick. I don’t see how this is fair to your customers


Savings
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You don't have to be close to someone to give them the crab. Give it
to a neighbor or coworker.

There likely is a good reason that they do not allow substitutions.
I suggest you order online.

you know that's not a bad idea
i don't know if they'll do it but...

there are people out there who are allergic to seafood or shellfish
items

and there could always be a chance that in taking the fish item out of
the package that the allergic person could end up touching the flesh.

which could trigger an allergic reaction


(ok maybe not, with all the packaging... but it'd be a good reason to
tell them at least)
=)

It beats throwing it out, if you can't donate it somewhere or give it
away. If all else fails, if there are other customers in the store
ask if anyone wants some free crab. I'll bet you'll get some takers!

I am asuming this Ideal Gift combination is a good deal even if you do
not use the crab. I cannot fathom that you otherwise would be
purchasing it.

If you are unable to have a substitution for whatever reason and you
are concerned about wasting food, then why not just omit the offensive
crab from the package when you order/purchase it at the store?

You still are getting the good deal on the rest of the items and at
the same time are not buying something you will not use.

It is not the best solution, but at least you will not have to store
then discard something you do not want.

why that pesky shellfish thrown in irritates you. I live on red meat.
Medium rare burgers, steaks, mmmmmmm. Lamb, the other red meat. I
have four ribeyes sitting in the fridge right now. Sadly, I can only
eat one at a time. I'll have to freeze the remainder until such time
that I can consume them. So much meat, so little time.

I agree that throwing seafood into the mix seems a bit odd. I guess
this is to appeal to those poor souls who don't consume red meat or
pork. My dad lived on red meat, until he died. He was a really happy
guy. Using chicken in place of the crab is a good idea.

I have ordered from Omaha Steaks for many years. There is one package
they offer with sole. I do not like fish so I am in the same boat as
you. However I still order the package any give the sole to my
parents. You say you do not have anyone to give the crab meat to. What
about your neighbors or a local food pantry or homeless shelter.

I think Omaha offers package deals to get rid of excess inventory. It
also gives people to try a little bit of everything Omaha has to
offer. If you do not like certain items in a package deal, you have
the ability to purchase things seperately. Of course you will pay more
but then this way you are not wasting food.

I hope they consider your request, seems like a good one to me!

Otherwise, you can give the crab to me! :-p

to not allow a substitution for a specially priced offer. They set the
price based on what they put in the box. If you want something else in
the box, then you really don't want the special (and at the special
price).

If I've read this correctly, you're buying this stuff at a store. Why
not try their Web site? They have so many options, it's wild. (I just
ordered some stuff from them.) I'm sure you can find a combo closer to
your tastes at a good price. Many times, shipping is free.

WE have the same taste! My freezor has that exact item in it from the
same special! I was just thinking today I need to pack it on some ice
and take it with me for the holidays to someone that will eat it!

red barely cooked meat is so delish!

Barf!


Good Day

Unless its still mooing. The only problem with getting it rare is it
gets cold too fast.

I'm basically with you on this, but for one thing. They DO allow
substitutions via mail, just not in the retail stores, if I understand
correctly. When you purchase the package in a store, is it already
made up, in a box or what have you? Because I can see why they
wouldn't allow subs in that case. Even if the items are in the stores
individually, it may have something to do with inventory levels - they
may have the exact number of items on hand to make a certain number of
the packages, and if they have to take out one item and sub it with
another, that's at least one less package they can make. Online/mail
order is likely a different set up and they can put together
individual packages for you with less trouble. I know it stinks that
you have to pay extra (shipping) to get what you want, but at least
you can get it.