Disrespect

"None of which seemed to care that I was standing there"

You're right. They didn't care. Because they were Closed!.

It's not disrespect that they didnt come to the door(and open it) to
tell you something you already knew.

You already knew they were closed!

I don't knw what you expect. This is a bank we're talking about. Why
would they open the door for you after hours? Like other posters have
stated, there are serious security issues involved. Those employees
didn't know you from Adam.

For all we know, the doors could be on automatic locks. It is a bank
after all.

You actually expected them to unlock the bank's doors for you, after
the bank was closed?

"It was 4:15 on a Friday and I did not know that this branch closed at
4 on Fridays, which does not make sense to begin with."

You're right; it doesn't make sense, especially considering many banks
stay open later hours on Fridays.

But, they were closed. It's not like you got there at 3:59 p.m. or
4:01 p.m., times with a little gray area for actuality. You got there
a full fifteen minutes after they were closed. (Banks will also post
their hours on the front door. Did you happen to notice those posted
hours?)

I don't think "age" is the issue.

1) Student ID is not a legal form of ID except on campus and for
student-rates

Even if you think it's valid it doesn't make it so

2) If you look at the door it will state that the bank closes at 4pm.
(although the boa i go to is open until 5pm on fridays I think)

3) One would think that the locked door would reinforce this notion.
Especially since the door is where they post those hours.



I don't see where the bank did anything wrong.

They told you "no". There is nothing wrong with that.

Yes. That sounds very correct. We would get people that tried this
daily when I worked at the bank. None of us could ever figure out why
people would stand there and knock and look baffled when we wouldnt
open the doors.

This is why:

All the cash drawers are open. The money is being counted for the
night. This would be a good time to try and rob the bank. Letting
you in would have been stupid on their part.

After closing, there is nothing, nothing a teller can do for you. The
drawers are being totaled. There is usually someone either on their
way or already there to take the money/deposit slips/checks for
processing. There is time crunch happening.

And finally, the bank is closed. Meaning it is no longer open. For
everyone. Including you.

No bank that I know of would have let you in 15 minutes after closing.
It's not a customer service, or respect issue, it's a matter of
security. Of course they wouldn't open the door, they don't know what
your intentions were. It has nothing to do with your age.

n/t

the bank closes at 4 you came at 4:15. what makes you the exception?

When I walk up to a bank, I see that the hours are posted in the
doorway. I agree that 4 p.m. on a Friday seem odd in this day and
age, but that's why my generation calls them "banker's hours".

They CAN'T open the door. Insurance regulations. If the manager or a
teller opened the door, just a smidge, to tell you face-to-face that
they're closed, they could be liable for a robbery and any human
damage done.

No offense to you, but we could be reading a totally different story
on CNN. "BofA Branch Manager XYZ was fatally injured today when he
politely opened the locked door of his bank's ATM area to let a young
man know that the branch was closed for today. Teller ABC told CNN
that the young man arrived shortly after the bank's posted closing
time of 4 p.m., and repeatedly rang the bell, asking to be let in.
Finally, Mr. XYZ opened the door a tiny crack, to let the young man
know that the bank could not assist him, when"........

Pick your scenario: The young man pushed his way in.

3 other young men/women swarmed the area and forced their way in,
pointing weapons at the tellers who were counting their tills.

Mr. XYZ politely pointed out the posted bank hours and suggested an
alternate location where the customer could complete his transaction.


You could take the check to your own bank on Monday. Some banks are
even open on Saturdays. You could try the BOA branch again on Monday,
unless that's President's Day or some special holiday.

At least they spoke to you and did not just nod their heads no and
point to their watch.

Correct. The closing hours of a bank are the same, regardless of who
is trying to get in the door.

"after the door was locked I rang the bell several times, made eye
contact with at least 3 of the people working inside. None of which
seemed to care that I was standing there."

Why did you ring the bell, and why several times? To make sure the
door was locked on purpose? Were the bank's hours posted? Did it
occur to you that with the doors locked and people seeing and ignoring
you that the bank was either closed or it had just been robbed?

How else did you expect the employee to entertain you, other than to
be informative and tell you where you could go to get service? Did
you expect them to cash that check after bank had closed? The amount
of time after is irrelevant.