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Request to re-open account was denied because of medical collection!
Posted Sat March 20, 2010 8:56 pm, by Russell C. H. written to Citibank N A
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I have been with Citibank for over 5 years now. In 2008, due to my knee surgery, I was out of work and couldn't make my payments anymore (I missed 3 times). Once I was able, I made payment arrangements by calling Citibank and have been making timely payments every since. Citi's customer service was great!
However, a year and a half later, I requested Citi to re-open my account in writing. They pulled my credit report and due to two medical collections, they denied my request to re-open the card. I sent another letter requesting a reconsideration and explained the two medical collections. They denied me again. They also said it doesn't matter whether the collection is paid or not.
I just don't understand what my two MEDICAL collections has to do with my account with Citi. As long as I'm paying on time, does that matter? It seems like I'm the only American with medical collections. Medical bills don't show credit worthiness or whether a person is responsible or not. My ability to pay should be sufficient. I love Citibank and I'm very upset that they won't even reconsider my request and give me a second chance. I guess client relationships and loyal clients mean nothing to them.
I would like Citibank to re-open my account.
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Bill has a very good response. Check with your local credit union(s) and compare these to the banks in your area. Most times they are more lenient and will give you a debit card or a secured credit card.
Also try a local bank...some are still around and have not been sucked up by the bigger national banks.
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by Jo23 Posted Sun March 21, 2010 @ 4:36 PM
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About 5 years ago I had a similar issue with Citibank. I had to quit my job due to a car accident that severely injured me. I could no longer do the same type of work and had to look for a less physical job. In the meantime I became 60 days late on my Citibank card- it did not go to collections. After the 60 days, not only did I make a payment, but I paid the card in full.This was the only time that I had ever been late. They would not open my account back up. They told me to ask again in 6 months. After the 6 month time period I didn't bother to ask them to re-open it. I have since had no bad credit, I've never had a collection on my report and my score sits in the 700's. I recently (5 years LATER) applied for a Citibank card and they denied it, stating that their reason was because I'd had problems with my past Citibank account. Citibank doesn't seem to like to give people second chances for any reason. It may be time to try a different bank because I don't see you getting anywhere with them any time soon.
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Thank you!
by Russell H. Sun March 21, 2010 @ 4:44 PM
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by Russell H. Posted Sun March 21, 2010 @ 12:28 AM
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Some things are not covered by health insurance. The anesthesiologist charged me $1100 just for the fact that he took 5 minutes to do the injection to put me to sleep...(this is separate from the $15,000 bill just for the surgery itself...doesn't include MRI and therapy, etc.). Although my insurance covered a lot of my surgery bill, I was still left with a lot of money to pay (at the time, I was still finishing my Bachelors and my paid-internship wouldn't pay for the time I was out of work).
Wouldn't you say that the amount they charge for their services is a bit ridiculous? In this economy, especially if you're a student, would you have money set aside to pay for a surgery????
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by KJCat Posted Mon March 22, 2010 @ 10:28 AM
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ESPECIALLY in this economy. You just never know what could happen. Good luck!
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by fishbjc Posted Wed March 24, 2010 @ 12:41 PM
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I broke my ankle eight or so years ago. The surgery was $12,000,.,,, I think I was supposed to pay about $2400 out of pocket.
I worked for Aetna....I read my policy. It clearly stated that ACCIDENTS ARE 100% covered after the $50 deductible for ER.
I ended up paying $50 PERIOD.
My DH had shoulder surgery and his out of pocket for the anesthesiologist was about $500....I settled with them, in cash for 50%.
It IS tough, especially for someone just getting started. I agree with you about costs....$25 for a tylenol is NUTS.
As I said previously...forget Citi....a credit union is the way to go., especially NFCU if you can get in.
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How?
by Russell H. Mon March 22, 2010 @ 2:02 PM
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Russell
by fishbjc Wed March 24, 2010 @ 12:34 PM
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