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Fee's, Fee's and more Fee's.
Posted Tue April 6, 2010 10:07 pm, by Chris M. written to Spirit Airlines
Write a Letter to this Company
I do a lot of travelling for both business and pleasure. Much of that travel is in the air. With the passing of NWA over to Delta, I've looked at using new airlines more often where it makes sense.
I was recently heavily considering Spirit for future travel to Florida for my family and I. This is no longer the case - ever. Your new fee structure, not just for checked bags now, but also for carry ons?! The carry on fee is overboard. I'm so sorry that you are likely having issues with boarding load/unload times and with lack of bin space availability. However, what did you (and others) think when you started with all of these excessive fees. That's not our fault, as travelers!
My family and I will never step on another Spirit Air flight as long as these fee's are in place. You are a budget airline that's not commanding excessive pricing. Good luck with that business model. I'd rather drive than fly with you and could not be more turned off by this arrogant decision.
In the meantime, I think you forgot a few fees as revenue sources, but feel free to use my ideas free of charge. Please make sure you start charging for oxygen, overhead lighting (you can charge by seat per minute the light bulb is on), use of the lavatory, etc.
Regards,
Chris
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by James S. Posted Sun April 18, 2010 @ 10:38 AM
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Actually part of their "enhanced business model" includes more nickel and diming people. Now everyone must check in at a kiosk, and if you want to speak with an agent at the ticket counter it will cost $10.00 per person. Just as an FYI, the agents are encourged to sell sell sell as everyone gets a cut of the $$$$$$ from all fo the extra fees.
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by Irving Patrick Freleigh Posted Sat April 10, 2010 @ 10:40 PM
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This is what happens when you fly these "discount" airlines. They gotta make a profit somehow.
At least the more full-service airlines aren't quite this fee-happy----yet.
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by KGBags Posted Thu April 8, 2010 @ 8:32 PM
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I have to agree with you on this one. I can, as others have said, kinda agree with a bag fee, as it covers the labor of getting my bag on, transferring it, getting off, etc. Even if a crew member has to shuffle some bags around during boarding, it is far less labor then used for a checked bag.
I think more of people that need carry ons, such as mother with children (I hope they bring a larger bag filled with snacks, activities, change of clothes, diapers, etc). Sometimes this just cannot fit under a seat and must go in an overhead bin, and I would hate to be on a multi hour flight with a parent of a child who was hungry, dirty, or just bored and whiny.
I also think of one of my relatives, who travels with a CPAP machine that is too large to fit under the seat and cannot be checked for obvious health reasons. And finally, I think of the times I've traveled back home to Minnesota in the winter and carry on an enormous winter jacket that for sure does not fit under my seat just in case my luggage doesn't get there (and I need a winter coat there in Jan!).
Just seems like another way for a discount airline to make money.
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People who insist on bringing the largest possible bags then cramming them into the over head bins end up costing the rest of us time.
I think planes should deboard FIRST the passengers with nothing in the overhead bins, and THEN everyone else.
I'm fine with the fee for using the overhead bins (the fee does not apply to those of us who bring a bag small enough to fit under the seat in front of us).
I do not like the checked baggage fee, and I have felt all along that that it's the overhead bin users who should pay.
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by Richard S. Posted Wed April 7, 2010 @ 11:38 AM
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If the airlines want to speed up boarding and deplaning, then the airlines need to enforce the size of the carry ons. I have seen way to many people try to board a plane with carry ons the size of a small trunk. Carryons are not meant to be the size of a checked bag.
If Spririt wants to charge for a carry-on then they should get rid of fees for checked bags.
What's next, charging $12.00 for a ticket, but then charging to enter and exit the plane, carry on luggage, checking lugagge, going to the bathroom, looking out the window, soda, snacks.
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The big airlines are watching this too. If there is no big backlash about this fee then the bigger airlines will adopt this.
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by NathanG Posted Wed April 7, 2010 @ 7:37 AM
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When you pay $8.00 to fly spirit fees are expected.
It still didnt stop me from using them and flying round trip to mass for $120.00
Also I just saw the news yesterday that they were "condidering" adding fees for luggage in the overhead bin, not carryon luggage. Last time I flew there were no fees for overhead bin or carryon, but there was for checked baggage.
PS
Im a member so I get the special rates. You also need to leave when the provide the flight you cant pick and choose times for the cheap flights.
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Ive never even heard of Spirit Airlines.
I dont have a problem with the fees.
Its aggravating that people are avoiding checking luggage(to avoid fees) and are stuffing the overhead bins full of their luggage.
Fewer bags up top mean its faster getting on and off the plane without having to wait for some chump trying to stuff his bag in an overhead bin.
They justify the fees for having someone to man the lines looking for over the size luggage. It makes sense. This is what happens when travelers cannot follow the rules. More employees to police the line, means more fees, they dont work for free.
Good Day
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by Donno Posted Tue April 6, 2010 @ 11:45 PM
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Their argument is that the cost per seat for the average traveler will go down, and people will be more likely to pack more carefully if they have to pay for the overhead storage.
It sounds like the kind of thing that will take time to evaluate. Some people thought the charge for checked baggage that most airlines adopted would be gone by now, but it stuck.
The ala carte model is an interesting one, and frankly I tend to lean towards it. However, the reality that I would have to pay $30 extra to carry a bag of my clothes on board does take the wind out of my sails a bit.
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