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 Kmart's Mistake
Posted Thu April 22, 2010 12:00 pm, by Karen F. written to Kmart
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I went shopping at the Kmart in Va.Beach. I was checking out paid with a check electronicaly went thru and i signed my copy for them and he took his copy, some how the computer jammed and the head cashier came over and said she would have to rering everything by hand because it voided the transation when it jammed (she had a print out of what i purchased from the office) she said the first check i submitted would not go thru since it voided it, i said ok. They gave me an employee discount for my troubles and i went on my way. Two days later i checked my bank account and both checks went thru. I went to the customer service and spoke with the manager Johnathon and all he said is we cant do anything for 7-10 days,so im out 154.00 until then. I am a mother of 3 kids husband deployed living paycheck to paycheck. This was there mistake and i have to suffer. it just isnt right. I will never shop at Kmart again.
GIVE ME MY MONEY BACK................................
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