Kmart's Mistake

Posted Thu April 22, 2010 12:00 pm, by Karen F. written to Kmart

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I went shopping at the Kmart in Va.Beach. I was checking out paid with a check electronicaly went thru and i signed my copy for them and he took his copy, some how the computer jammed and the head cashier came over and said she would have to rering everything by hand because it voided the transation when it jammed (she had a print out of what i purchased from the office) she said the first check i submitted would not go thru since it voided it, i said ok. They gave me an employee discount for my troubles and i went on my way. Two days later i checked my bank account and both checks went thru. I went to the customer service and spoke with the manager Johnathon and all he said is we cant do anything for 7-10 days,so im out 154.00 until then. I am a mother of 3 kids husband deployed living paycheck to paycheck. This was there mistake and i have to suffer. it just isnt right. I will never shop at Kmart again.

GIVE ME MY MONEY BACK................................

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Re: Kmart's Mistake by Kalphoenix Sun April 25, 2010 @ 12:31 AM unacceptable mistake by Karen F. Sun April 25, 2010 @ 10:23 AM I agree n/t by RedheadwGlasses Posted Sun April 25, 2010 @ 1:27 PM Reply Re: KMARTS MISTAKE by labellaluke Posted Thu April 22, 2010 @ 4:16 PM I would call and talk to his boss. Explain the situation. Don't say that you are never coming back. Tell them that you need help and that $150 for you with 3 kids and a deployed husband is a lot of money for you and you can't wait 7 to 10 days. They are waiting for the checks to clear to make sure that the money is there. Find out how you can expedite the process and what do they need from your bank. It is their mistake and they need to correct it. They did not have the right to take $308 from your checking account. It was an error but they should fix it. I would also talk to the bank. Can you stop payment on one of the checks? Perhaps the bank can help you. I know that my credit union would help me. Good luck. Reply stop payment.... by Chadg Thu April 22, 2010 @ 6:19 PM Stop Payment by billt Thu April 22, 2010 @ 9:09 PM re: stop payment by Karen F. Thu April 22, 2010 @ 9:51 PM Stick Together by Derick D. Fri April 23, 2010 @ 12:16 PM So Touched By Your Reply by Karen F. Fri April 23, 2010 @ 2:31 PM I hope by Nicole F. Sat April 24, 2010 @ 3:26 PM Time will tell by Karen F. Sat April 24, 2010 @ 3:59 PM finally by Karen F. Mon April 26, 2010 @ 6:15 PM awesome! by Nicole F. Tue April 27, 2010 @ 11:20 PM That's really nice.. by Meb Sun April 25, 2010 @ 10:00 PM