|
|
You want me to throw my dish away, DirectTv?
Posted Fri April 30, 2010 12:00 pm, by M M. written to DirecTV, Inc.
Write a Letter to this Company | Rate this Company
My family has been with been Directv since 1996. Recently, we had to move and were unable to transfer service to our new address as we do not have a clear line of sight to our apartment.
When I called to terminate service, I asked the technician I spoke with if Directv would be sending someone to uninstall the satellite dish that was located on my old home, as the people who bought the house asked us to have it removed as they do not subscribe to Directv.
Directv does not uninstall dishes. When I asked the technician why this is the case, he told me that they just don't do that and we would have to uninstall the old satellite dish ourselves and throw the old dish away.
This makes absolutely no sense to me - why on earth would Directv not uninstall the dish and re-use it on a new installation somewhere else? It's good business sense, and it's more environmentally friendly than just discarding the dish.
Re-using the satellite dishes would save Directv money and help prevent excess items in our landfills. Why not give it a try?
Reply
| Log In/Create an account | 23 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by PattyK Posted Thu February 21, 2013 @ 1:58 PM
|
|
|
I just cancelled my DirectTV today--and was surprised to hear they don't take the dish down. HOWEVER they want the box back along with the remote--no matter how old it is. I guess when I get my roof done sometime next year I can have them take the fool thing down, but it certainly doesn't make me want to go back to them. I am hoping that Time Warner Cable works out better!
I agree that this is a terrible waste (not reusing the dish).
Reply
|
|
 |
|
|
by whorunwerun Posted Thu February 7, 2013 @ 9:13 AM
|
|
|
I had cable then verizon and when each left they left there wires on the side of my house just snipped the ends off and even left holes in my walls where the wire came through. So if you have a problem with Direct tv leaving the dish on your roof it's a small cry from what the others do.
Reply
|
|
 |
|
|
by shirpey Posted Thu November 8, 2012 @ 12:33 AM
|
|
|
They are unscrupulous to say the least. Ripped me off (bait and switch)to the tune of $350.00. They leave the old dish on the roof anticipating the new owner will subscribe to their service rather than having to deal with a second dish on the roof should they choose another provider.
I now have an antenna that cost me about $100 with 0 monthly fee. I get 30 high def channels. : )
Reply
|
|

|
|
|
 |
|
|
by Mane Posted Fri August 24, 2012 @ 10:46 AM
|
|
|
Yes, I certainly agree that these dishes should be recycled by the company who issued them. It shows a lack of concern in regards to maintaining and protecting this wonderful planet God has given us to live on. I will never support them again!
Reply
|
|
 |
|
|
by DirectTVsucks Posted Sun June 24, 2012 @ 7:41 PM
|
|
|
I just called and got the same answer. My tenants moved out and left the dish. They told me to remove and throw it away. First of all, I don't have the capability to remove. Two, I shouldn't have to pay anyone to remove it. Lastly, what a waste of materials. They can't come remove it and reuse it. I will make sure my family, 500 friends on facebook, 1,800 connections on Linkedin and my twitter followers know not to ever order their service. I will never allow any of my tenants at any of my properties order again.
Reply
|
|

|
|
|
 |
|
|
|
Everything stated in the responses are correct. Which is exactly why I started DishTech Satellite Services Inc. after going through the same situation with DirecTV and learning that not only do I have to remove the dish myself and repair the ten lag-bolt holes (had an HD dish) that the installer put into my three-year-old roof, but it also VOIDED THE MANUFACTURES AND CONTRACTORS WARRANTIES.
DishTech is also the exclusive distributor and installer of the CommDeck and RetroDeck non-penetrating satellite dish mounts in the northern Midwest. If you live in this area we will uninstall your dish, permanently repair and seal all entry points, and bring your property as close as possible back to its original condition. Our sealing process also re-activates your warranties.
If you do not live in the region, you can purchase one of the non-penetrating dish mounts from us and then contact us and we will arrange for someone to install it for you.
For more information on the damages these dishes cause and on our company, services, and products, go to: www.DishTech.net.
Reply
|
|
 |
|
|
by ariesrob Posted Thu August 4, 2011 @ 6:28 PM
|
|
|
they don't uninstall for the same reason dish network will not uninstall. they don't want to have to fix you roof or siding from their damages caused by their installer running the lag bolts into it. dish network refused to repair my siding after their installer ran lag bolts into it that split the siding. i tried caulking and painting to seal it but when the wind blew the dish wiggles and broke the seal open. i gave up on trying to seal it and terminated their service and just have temporary patch over it right now. they would not do anything to fix the siding to permanently seal it back up and to top things off they also charged an addition $15 when terminating the service to when they have me remove parts off the dish and ship them back to them in their box with their shipping label. this company has been notorious for surprises just like the way they raise rates or drop discounts without letting you know they will be doing it. instead you just get a bill at the new rate for the past month's usage whether you would have been willing to keep it at the higher rate or not. they don't let you know what's coming so you don't have the heads up to opt out before they hammer you with it.
Reply
|
|
 |
|
|
by jeishere Posted Mon May 3, 2010 @ 9:21 AM
|
|
|
I wonder is it has anything to do with the big bolt holes it would probably leave in your roof or siding once they remove the dish.
They probably don't want the liability if a roof leaks or damage caused by removing the satellite dish. There's not good way to plug up asphalt shingles other than replacing them...and how do they find a match?
Reply
|
|
 |
|
|
|
|
|
|
|
I think my dad would find a way to get it taken down. He's actually cancelling his Direct TV, and I'd put money down that he'd trick the technician into coming out to remove it and then probably get him involved in his next TV scheme.
My dad's goal is to never pay full price. He's now decided that his regular digital signal is good and he's on a new video rental service where he's only having pay for 1 out of 4 movies or some noneense. I'll keep you posted if he get's them to take it down for him.
Reply
|
|
 |
|
|
by MrsMootz Posted Sat May 1, 2010 @ 1:14 AM
|
|
|
They replied to me already and re-explained that they won't be sending someone out to my house.
I already knew that.
They also stated that once they install the dish on a home, it becomes the homeowner's property but they will forward my letter on to the Powers that Be for review.
I guess I don't get why I have to return the converter boxes within 7 days or be charged oodles of cash, but they can't salvage anything from the dish they hung on the house.
I understand what you're saying, too, Bill, but it seems to me that this is a huge waste of resources.
Reply
|
|
|
|
|
|
|
|

|
Pepper
by MrsMootz Sat May 1, 2010 @ 11:10 PM
|
|
|
|
|
|
|
|
|

|
Direct TV
by JERRY M. Mon May 10, 2010 @ 12:41 PM
|
|
|
 |
|
|
|
|
|
 |
|
|