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 Please stop with the harassing calls!
Posted Mon May 3, 2010 10:40 am, by Mike N. written to Dish Network (Echo Star)
Write a Letter to this Company | Rate this Company
My fiance and I were getting sick of paying close to $70 a month just for cable alone, so we decided to call Dish Network and DirecTv for prices and packages. We almost instantly decided no on DirecTV, as they quoted us at $65/a month. Dish Network gave us a quote of $39.99/a month, which we could do, however, they required an "activation fee" of $99 plus the first months bill, which we can't afford. Money is tight and we have a 2 year old, who's needs come first.
We thanked the customer service rep, and told him when we had the extra money that we would call back and sign up. This was this past Thursday, 4 days ago.
In just 4 days, your Customer Service Reps have called us 19 times! Just this morning, you called us at 10:14, and by 10:20, we had recieved 5 calls from you! We have already told the CSR that when we have the extra money, we will sign up with you.
Please stop calling! If the activation fee was waved, we could sign up today, however, that's not going to happen. We understand you would like a sale, but calling and harassing future customers is NOT the way to go!
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Are these calls recorded messages or are they from a live person? If
they're from a live person, tell them you want to be taken OFF their
calling list. If you tell them to take you off, by law, they have to.
If they're recorded calls, unfortunately, there may not be much you
can do.
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by Donno Posted Mon May 3, 2010 @ 3:49 PM
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I would join the chorus of people saying you don't need to get
satellite tv.
If the bill is $40 a month, and outlaying an initial $99 is a budget
breaker, that sounds like you are cutting it too close.
If you really want to get them off you back, change "We'll get it when
we can afford the activation fee" to "We have no interest whatsoever
in your product." Just a thought.
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Sigh. If money is tight and you have a toddler, you don't need
satellite television in the first place.
At any rate, get a can of canned air like boaters use and blast the
phone. I don't care what it does to their eardrums at the other end,
so the resident whiners can spare me their response to that. I DO NOT
CARE.
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Wow, Red
by Nicole F. Mon May 3, 2010 @ 8:26 PM
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But
by Nicole F. Wed May 5, 2010 @ 1:10 AM
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In our area, we can't sign up with Time Warner Cable, and DirecTV
wanted 60-something a month, so Dish Network is the cheapest in our
area. There are no other competitors. Thanks for the advice about the
Public Utilities Commission, I'll be taking your advice if the calls
don't stop!
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If money is tight as you state, you dont need cable or satellite
imho.
Good Day
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SHARED LETTERS 
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