|
|
 Please stop with the harassing calls!
Posted Mon May 3, 2010 10:40 am, by Mike N. written to Dish Network (Echo Star)
Write a Letter to this Company | Rate this Company
My fiance and I were getting sick of paying close to $70 a month just for cable alone, so we decided to call Dish Network and DirecTv for prices and packages. We almost instantly decided no on DirecTV, as they quoted us at $65/a month. Dish Network gave us a quote of $39.99/a month, which we could do, however, they required an "activation fee" of $99 plus the first months bill, which we can't afford. Money is tight and we have a 2 year old, who's needs come first.
We thanked the customer service rep, and told him when we had the extra money that we would call back and sign up. This was this past Thursday, 4 days ago.
In just 4 days, your Customer Service Reps have called us 19 times! Just this morning, you called us at 10:14, and by 10:20, we had recieved 5 calls from you! We have already told the CSR that when we have the extra money, we will sign up with you.
Please stop calling! If the activation fee was waved, we could sign up today, however, that's not going to happen. We understand you would like a sale, but calling and harassing future customers is NOT the way to go!
 Reply
| Log In/Create an account | 28 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
|
Are these calls recorded messages or are they from a live person? If
they're from a live person, tell them you want to be taken OFF their
calling list. If you tell them to take you off, by law, they have to.
If they're recorded calls, unfortunately, there may not be much you
can do.
Reply
|
|
|
|
|
|
by Donno Posted Mon May 3, 2010 @ 3:49 PM
|
|
|
I would join the chorus of people saying you don't need to get
satellite tv.
If the bill is $40 a month, and outlaying an initial $99 is a budget
breaker, that sounds like you are cutting it too close.
If you really want to get them off you back, change "We'll get it when
we can afford the activation fee" to "We have no interest whatsoever
in your product." Just a thought.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
Wow, Red
by Nicole F. Mon May 3, 2010 @ 8:26 PM
|
|
|
|
|
|
|
So I don't really care.
If someone were calling my home that frequently, I'd do it.
My telephone is in my home for MY convenience, no other reason.
Reply
|
|
|
|
|
by Nicole F. Posted Wed May 5, 2010 @ 1:10 AM
|
|
|
if the OP never picks the phone up to tell them to stop calling, then
how will they know? It's probably not the same person making the calls
anyway. It's either a robot or it's just stuck back in the call list.
I'm just really disappointed in you, I guess. I never thought you
would actually say you would harm another person over a phone call.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
by NathanG Posted Mon May 3, 2010 @ 10:54 AM
|
|
|
Before you sign up with them check the reviews on thier "39.99" deal.
By the time everything is said and done it ends up being around $60.00
unless you watch very little TV with no DVR.
Plus do you really want to be with a company that harrasses's you and
doesnt stop when you ask them to?
Reply
|
|
|
|
|
|
|
|
|
|
|
If money is tight as you state, you dont need cable or satellite
imho.
Good Day
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
SHARED LETTERS 
del.icio.us
Digg this
