HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Drippy Sippy Cups from Gerber

Posted Thu May 20, 2010 12:00 pm, by Kelly V. written to Gerber Products Company

Write a Letter to this Company


My pediatrician recommended my son start using a sippy cup. At almost six months old he will only drink out of Gerber bottles, so I decided to purchase a Gerber sippy cup. I brought it home, hand washed it, filled it half way with water, and where the lid and top plastic meet it drips water.

I have the receipt but not the original packaging.So I'm not sure how to return it to Target. I'd love a sippy cup that didn't leak! I have been very happy with ALL of the Gerber products I have purchased with this one exception. Not the normal high standard that I find with the rest of your company's products.


Reply



Log In/Create an account | 27 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by ams1001 Posted Sun May 23, 2010 @ 11:23 AM

I think people commenting think that the baby will only drink out of
Gerber sippy cups...the letter doesn't say that - it says he will only
drink out of Gerber bottles. That is the reason she decided to get
Gerber cups, because their bottles have worked well for her and her
son.

That's really irellevant, anyway. Whether or not he will use other
cups (doesn't sound like they've tried yet), this particular cup
leaks, and she should be able to get a replacement, whether from
Target or directly from Gerber. Hopefully it's just a problem with
this cup and not the product as a whole. Frankly, I think you should
just take the cup and receipt to Target and explain the situation.
They will probably let you exchange it. They'll have to damage it out
anyway, with or without the packaging.

Reply
by mrsdkm Posted Sat May 22, 2010 @ 2:09 PM

Target won't do exchanges or returns anyway.

Reply


Yes they will. by Just Simply Bella Sera Sun May 23, 2010 @ 9:19 AM


They certainly will by RedheadwGlasses Sun May 23, 2010 @ 11:21 AM

by PepperElf Posted Sat May 22, 2010 @ 12:54 AM

you may want to consider forgetting target
and just writing to gerber themselves

that way you can also tell them what's wrong with the design etc

Reply


The letter is written to Gerber. by Casmly Sat May 22, 2010 @ 6:47 AM


"So I'm not sure how to return it to Target. " n/t by PepperElf Sun May 23, 2010 @ 7:40 AM


"Posted Thu May 20, 2010 12:00 pm, by Kelly V. written to Gerber Products Company" by Just Simply Bella Sera Sun May 23, 2010 @ 9:20 AM

by Casmly Posted Fri May 21, 2010 @ 11:29 AM

I'm in agreement that with receipt, you should attempt to return it.
If the product doesn't work right, Target should know.

For once, I do agree with Rowdy. There was a time when there weren't
1,000 types of bottles/sippy cups out there for purchase. If a baby
is hungry a baby will eat. And my guess is that at 6 months of age
the child is getting nourishment from some other form be it a bottle,
solid foods etc. I'm not saying that I wouldn't try more than one
type of bottle or sippy cup with my child if they didn't seem to take
to the first one I purchased. But, after awhile it may be time to
resign yourself to the fact that it may take the baby a while to
adjust to the foreign object and simply keep trying to introduce it.

Reply

by Eclipse Posted Thu May 20, 2010 @ 4:18 PM

If a product is inferior, by all means take it back if you have the
receipt.

Reply


by RedheadwGlasses Posted Thu May 20, 2010 @ 1:05 PM

So return it to target. They won't require the original packaging.

Reply


Re: Sippy Cups by NathanG Thu May 20, 2010 @ 10:10 AM


RE by RowdyRetailer Thu May 20, 2010 @ 10:59 AM


The baby WILL/DOES by RedheadwGlasses Thu May 20, 2010 @ 1:06 PM


RE by RowdyRetailer Thu May 20, 2010 @ 2:09 PM


You say this with HOW much experience raising babies? by RedheadwGlasses Thu May 20, 2010 @ 2:22 PM


RE by RowdyRetailer Thu May 20, 2010 @ 2:26 PM


"If they want it, they will take it." by Just Simply Bella Sera Thu May 20, 2010 @ 5:22 PM


Going back to the original Topic..... by RowdyRetailer Thu May 20, 2010 @ 5:42 PM

by fairywithfangs Posted Thu May 20, 2010 @ 9:49 PM

that is still a baby. the poster is quite obviously dealing with a
child that is still picky about the spout/nipple. since it is still
mainly on the bottle or breast. And since this is a 6 month old baby
is it most likely a soft spout cup. yes, an older toddler who has
been off the bottle or used to a cup is more likely to drink out of
any style cup.

Reply


First, let me say that I think it's awesome you and your wife have been foster parents. by Just Simply Bella Sera Thu May 20, 2010 @ 10:15 PM


yes they do by fairywithfangs Thu May 20, 2010 @ 9:43 PM

love the straw kind by Nicole F. Fri May 21, 2010 @ 1:26 AM

by RowdyRetailer Posted Thu May 20, 2010 @ 9:48 AM

He will only drink out of Gerber Bottles?

Do you think he really knows the difference?

Does he look for the logo? If he doesnt see the logo he lets the
bottle slip out of his hand and pouts?

At 6 months he has just learned to crawl, but he knows the difference
between a gerber bottle and another brand?


Amazing!


Good Day

Reply

Yes... by jeishere Fri May 21, 2010 @ 1:01 PM


... by SiotehCat Fri May 21, 2010 @ 1:55 PM




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2013 © All Rights Reserved PlanetFeedback.com | Web by Cicada