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Drippy Sippy Cups from Gerber
Posted Thu May 20, 2010 12:00 pm, by Kelly V. written to Gerber Products Company
Write a Letter to this Company
My pediatrician recommended my son start using a sippy cup. At almost six months old he will only drink out of Gerber bottles, so I decided to purchase a Gerber sippy cup. I brought it home, hand washed it, filled it half way with water, and where the lid and top plastic meet it drips water.
I have the receipt but not the original packaging.So I'm not sure how to return it to Target. I'd love a sippy cup that didn't leak! I have been very happy with ALL of the Gerber products I have purchased with this one exception. Not the normal high standard that I find with the rest of your company's products.
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by mrsdkm Posted Sat May 22, 2010 @ 2:09 PM
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Target won't do exchanges or returns anyway.
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by PepperElf Posted Sat May 22, 2010 @ 12:54 AM
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you may want to consider forgetting target
and just writing to gerber themselves
that way you can also tell them what's wrong with the design etc
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So return it to target. They won't require the original packaging.
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It's a difficult and sometimes thankless process, so I think that's wonderful of you to do so.
But as Fairy said, a six-month-old can be quite picky about sippy cups, especially if he/she was picky about bottles/nipples. My friend's child was. It took forever for her to get him on sippys mostly because he simply refused.
The LW had good luck with Gerber bottles, so she most likely chose the same brand based on previous experience. The real issue is what she should do with a defective product, and my vote is to take back to Target. As long as she is within the 90-day return window, she should have no difficulties. They may not give her her money back, but I'm almost positive they'll let her exchange it.
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He will only drink out of Gerber Bottles?
Do you think he really knows the difference?
Does he look for the logo? If he doesnt see the logo he lets the bottle slip out of his hand and pouts?
At 6 months he has just learned to crawl, but he knows the difference between a gerber bottle and another brand?
Amazing!
Good Day
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Yes...
by jeishere Fri May 21, 2010 @ 1:01 PM
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