Another seller burned by Amazon
Posted Thu May 20, 2010 12:00 pm, by . written to Amazon.com, Inc.
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I know a few sellers burned by Amazon.
After 5 years of 93-97% ratings as I seller, would you not be annoyed not being told why one was getting a warning. God lord, it is simply enough to go on vacation to find out where a simple mistake was coming from to please all three parties involved.
So after one general warning, I get permanently thrown off for > 2.5% precancelations, for which I even got one complaint. Do you know how low that is? 5 out of a 100? Perhaps you think taking out money to cover future cancelation informs anyone of a newish policy, which from this side it is just an big annoyance. Cancellations actually hirt sellers more than Amazon,so help them out.
All you did to my BBB complaint was declare a new communications director but only manufactured a new clear history of our complaints. Sounds like you only care about covering your butt.
Obnoxiously something is amiss in your thinking.
I was not surprise in a book selling book, it warns about Amazon.com mindless inflexibility.
Treat us as adult's worthy of being specifically informed, not incompetent children too lazy to inform ourselves.
Your over complex site may impress you but a clear email was all that is needed, even suggesting my vacation idea.
This has been one of the biggest jokes I've experience. I do not know who to feel sorry for.
Sellers: consider going elsewhere.
I know I would be fired in some cs jobs for treating people the way I was treated by Amazon.
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