Samsung Printer Is A Paperweight

"Almost new" ... um refurbished is never new. It may be new to you
but it's definitely not new


and they're not going to replace it for you once you've taken it
apart

because one you open it and start disassembling it you void whatever
warranty you had

Without Much trouble, I found the refurbished machine of this model
listed for about 130.00. The replacement cartridges list for about
200.00 for all four.

This machine was probably not intended to be repaired cost
effectively. You should get the machine back to the person in your
company that provided it and ask for a quality machine, such as an HP.

This machine just became a garden ornament in my landlord's yard.

I will soon be moving, and this lodestone is not one I look forward to
be carrying around.

The transfer belt assembly CANNOT be put back into the chassis once it
is removed. Support menus on the machine came up in German, which I am
fortunate to speak fluently. Das macht nicht-- I purchased a service
manual off Ebay for $4, English, and following procedures posted here
in America, the transfer belt error could not be resolved.

I just threw the damn thing out my back window into my landlord's
weedy over-grown yard. Some of the menus to access tech functions came
up in English, and I followed instructions to the very last letter.
More came up in German, and I followed it all, to the exact letter.

Your Scheistlichenkaputtgeraten is sitting in a private garden behind
the apartment building where I presently live. How DARE! you sell, or
market, a product such as this. I would take you to court under 93 A,
of Massachusetts consumer protection codes, if not for the fact that I
am likely to be returning to Europe by the end of the summer.

Within the European economic infrastructure, you would simply send a
technician to my location, and repair or replace a defective consumer
product such as this. Here in the USA we have laws relating to buying
used cars~~ called "lemon." The French expression for this is le
navet, which means "turnip" in English. When Hollywood produces a
dreadful movie, this expression also applies. Here, they call it a
"flop."

It makes no difference which language one speaks, especially when a
consumer oriented product of this nature has been pre-programmed, for
sale to a largely Western [Occidental] consumer base of users, only to
have the product malfunction soon, if not immediately after having
been sold, thus imposing upon purchasers such as am I, very capable of
disassembling and rebuilding your entire apparatus, without help, or
even a service manual.
I will admit in this case, that I did purchase a service manual for
this machine off Ebay, at a cost of roughly $4 US. It helped, but
could not, offer any solutions to the horrendous problems this piece
of garbage, in my opinion, was engineered to impose upon the unwitting
buyer.

Refurbished machines typically have a 90 day warranty though sometimes
they might be longer. The biggest problem is even if your machine was
still under warranty, you voided it by taking it apart. I never buy
refurbished products, only new. A refurbished product is merely
something that was returned as defective and the manufacturer 'fixed'.
I don't believe Samsung owes you anything.

Did your online research reveal anything about a company's response
once an unqualified technician services a unit?

I don't think they will honor a warranty or otherwise make amends if
an end user takes their product apart and can't get it back together.

You are pointing out what you feel is an "obvious design flaw," but
based on this description I would ask if you followed the factory
repair procedure. Which document did you use, and what step or page
number describes a procedure you were unable to perform?

I'm glad you did online research for your model. Did you do it before
or after your purchase?



Good Day