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 SATURDAY NIGHT DINNER SPECIAL
Posted Sun July 11, 2010 11:03 pm, by William S. written to Kings Family Restaurants
Write a Letter to this Company
I work 7 days a week until 10:30 pm at night, and on Saturday night, July 10th , 2010, I went to the Kings Family Restaurant here in New Castle, Pa., and I arrived there at 11:30 PM and I requested the Saturday night dinner special which was Chicken Tenders for $6.99. The waitress that was serving me told me that I can not get the Saturday night dinner special because it was after 10PM and the computers switched over for the midnight shift. I was very angry because they have dinner specials every day and I have been there before at the same time and was very able to get the dinner special for that day and got the price. I was furious and asked for the manager on duty. To begin with, I was already angry because I had to wait 15 minutes for someone to service me. The manager came to my tabel after another 5 minutes and told me there was nothing he could do. That made me furious and anyone who is out there reading this who wants to join me in a class action law suit against Kings Family Restaurant for false advertising cane amil me a response. I work hard, and I work 7 days a week and I was there at Kings on SATURDAY at 11:30 PM and should have been given the price for the special of $6.99 and they refused to give it to me, and the manager on duty told me to file a complaint with whoever I wanted to do so. Personally I have been in the food business for many of years back in my younger days and I am aware of what managers can and can not do. I had ordered a drink and had to pay for it even though I did not drink it. I plan to call my attorney tomorrow morning, July 12, 2010 and to file a class action law suit. It is a real shame that they refused to give me the SATURDAY dinner special whe I was there on SATURDAY night. There was no where on the daily dinner specials that say that you can not get the dinner special after 10 pm. If this is the case then they need to specify on their dinner menu specials that 10 PM is the deadline. My server's name was Stephanie and I was not able to obtain the manager on Duty name because he kept covering his name tag with his hand so I could not see what it was. My table number was 40/2 and I had to pay $2.11 for a Pepsi that I never drank because I left my table, furious at the manager, and Kings Family Restaurants.
I would like Kings Family Restaurants to give me a written apology from the manager on duty that night for causing me embarassment, and telling me to go ahead and file a complaint. I also want a Chicken Tender Dinner at no charge. I also want Kings to specify on their specials menu that there is a time of 10 PM on their dinner specials. If I get my written apology from the manager on duty that night and my chicken tender dinner, then I will drop filing a class action law suit for false advertising. I am also making 1,000 copies of this letter as I am going to distribute them to all I know here in New Castle< PA about this matter. I work hard for my money and I should get what the specials are as they are on the menu. This is a bunch of Bullcrap that the dinner menu changes at 10 pm for midnight shift. I have previously been there on a weekday at the same time of 11:30 pm and had no problem getting the dinner special for that day.
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I didn't think you could have a "Class Action Lawsuit" with just one
case.
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by t n. Posted Tue July 27, 2010 @ 1:40 AM
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Go somewhere else then.
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by KJCat Posted Mon July 26, 2010 @ 8:21 PM
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Don't waste your time or money on a lawsuit. You've got no case, and
it will cost you considerably more than the $1.50 difference you would
have paid for the regularly priced meal.
Oh, and don't expect a response from the restaurant. As soon as you
mentioned the lawyer, any chance of a reply from them most likely flew
out the window.
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by Irving Patrick Freleigh Posted Mon July 26, 2010 @ 7:37 AM
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So because you work so hard for your money, you're willing to spend
that money printing up flyers trying to get people to join you in a
class-action lawsuit over a chicken dinner they don't get as worked up
about as you do?
Ummm, interesting financial decision there. Let me know how it turns
out.
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by S D. Posted Thu July 15, 2010 @ 10:46 PM
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Wow. Lawsuit? Really?
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by Christine M. Posted Wed July 14, 2010 @ 3:18 AM
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I had never heard of this restaurant chain, as it is not in New
England, where I live.
But I Googled it, and found their website. Which had a .pdf version
of their full menu on it. The full prices of the Chicken Tender
Dinner? $8.49. Exactly $1.50 more than the special. The OP has got
to be kidding, that they will call an attorney and sue over a lousy
buck-fifty.
Talk about making a mountain out of a molehill. This letter is
ridiculous!
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by Richard S. Posted Tue July 13, 2010 @ 4:18 PM
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You don't deserve a refund for your coke. You ordered it. If you were
to upset to eat or drink beacuse the chicken tenders special was not
available then you should have walked out of the restaurant.
I do feel you have a valid complaint but I feel you have lost all
credibility because of all the excess drama.
The manager could have done price adjustment down to the $6.99 or rang
up a misc menu item for $6.99. There are choices that he can do to
keep business.
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by numba1complainer Posted Tue July 13, 2010 @ 5:29 AM
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I mean... how much to chicken tenders really cost? if you ask me 2.11
for a coke is pretty outrageous
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1. You have no grounds for a lawsuit.
2. Many restaurants put time limits on their specials, including
happy hour. It's not illegal.
3. You lost me at saying you were 'furious' when you were told you
couldn't get the special.
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by Lylyness Posted Mon July 12, 2010 @ 12:52 PM
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I don't see anything wrong with this policy, but if you specifically
asked the manager about it it probably would have been in everyone's
best interest just to give you the discount rather than make you
"furious."
But... a class action lawsuit over chicken tenders? Really?
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by PepperElf Posted Tue July 13, 2010 @ 12:17 AM
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the thing is... just because someone is "furious" does not always mean
they should get their way.
if anything it can also set up the mentality that if you yell and
scream you will always get your way
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by Donno Posted Mon July 12, 2010 @ 10:21 AM
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I agree with the manager, file a complaint with whomever who feel is
best.
IMO, the restaurant can have such a policy. At the restaurant I
frequent, they have specials that are only good during certain hours
of the evening.
1,000 copies will cost a heck of a lot more than the $3-4 extra you
would have paid at regular price. And a class action lawsuit, well,
good luck with that. I wonder how many people went in after 10pm, and
got upset because the special was no longer valid. You know, instead
of just ordering something else.
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