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Useless rebate cards are a SCAM
Posted Mon August 2, 2010 4:39 pm, by Jeffrey A. written to Bridgestone/Firestone, Inc.
Write a Letter to this Company
How many people are tired of rebates? How many people think its rediculous how long it takes to recieve a rebate? I sure do! I bought a set of four new tires from Firestone back at the beginning of June. I saw an offer for a 50 dollar rebate on the purchase of 4 new tires. I paid for my new tires, over 600 dollars, and sent in my rebate. After weeks and weeks and weeks of waiting, I finally recieved my rebate card, in the form of an American Express gift card. A little irritated, I figured it would be fine to use as a credit card for some things I needed at Wal Mart. uhhh NOT!
I went to Wal Mart, where AMEX is accepted, and tried to purchase some things, DECLINED! Thinking I did something wrong, I called their customer service line only to find out that you can ONLY use this card at handful of SELECT locations? WHAT? Are you KIDDING me? So I spend 600 dollars on tires, and get a rebate card that is practically USELESS. yeah THANKS firestone!
Issure REAL rebate cards that can actually be USED!!
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by Michael S. Posted Tue September 14, 2010 @ 7:44 PM
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Here is the list of merchants:
https://www.pointspot.com/index.aspx?SiteName=firestone
I was declined several times before I figured it out. If your purchase amount is over $50 you have to pay the difference FIRST, then when you have a $50 balance you can use the AMEX card.
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by lilspitfire Posted Thu August 26, 2010 @ 1:32 PM
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I contacted Firestone and am going to contact the better business bureau as well. the definition of a rebate is a return of a partial payment for a service or merchandise. the return of our own money.check it out yourself at dictionary.com for the definition of REBATE. They have false advertising and it is misleading. if anyone wants to file a class action law suit. I'm in on it. I'm extremely angry that we can't use our own money wherever we want to and I couldn't find which places I can use it at. The lady I spoke with from the toll free # on the card said there was a list that came with the card. I didn't see it. The lady from the card said it wasn't Firestone but the people who were promoting the rebates that are telling us where we can use the cards and they aren't dollars as we were lead to believe. They are one dollar for every point. C.Hodge and no I am not afraid of putting my name up here. My next message is going to The BBB. Hope others will join me there.
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They aren't a scam. Admittedly they are a game, and one that consumers often don't find out the rules to until they go to play.
The old adage that there is no such thing as a free lunch is so very true. Companies want to entice you to buy their products, but that doesn't mean that they will make it easy by just dropping prices or that they can't make the discount have a million strings attached. If you want the cheap prices, sometimes it means doing a little more work on your part, say by clipping coupons, using rebate programs like this or maybe by utilizing credit card rewards programs.
Yes, it can mean you save lots of money, but the expectation that you should just GET the money and not work for it isn't necessarily realistic in this situation. Again, it's their game and you should always make sure you understand all the rules before you get in the middle of it with no recourse like this.
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I disagree
by jeffreysmile Mon August 9, 2010 @ 3:37 PM
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by jeffreysmile Posted Sat August 7, 2010 @ 6:35 PM
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The reason I am writing this is not because its not an AMEX gift card. thats FINE. The point I am trying to MAKE is that you can't use this card like a credit card. Its not a card that can be used EVERYWHERE amex is accepted, it can ONLY be used where firestone WANTS you to use the card. Wal Mart takes AMEX and it was declined. Its very frustrating when companies make it so purposely diificult to use your rebate. Why can't they give you a REAL gift card and not these dumb cards that can only be used at a handful of places? Its extremely decieving. It says I get an American Express gift card on the rebate form. Not an american express gift card that has so many limitations on where you can use it that it makes it almost impossible to use anywhere other than novelty stores where I don't shop.
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by PepperElf Posted Wed August 4, 2010 @ 11:41 PM
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out of curiosity... didn't the fine print of the rebate state that the refund would be in the form of an amex card?
if it was stated in the fine print, it's not a scam.
it may not be what you like, but as long as they specifically stated what form the refund would be in, then there's nothing scammish about it.
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you mean
by jeffreysmile Sat August 7, 2010 @ 6:50 PM
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Acceptance
by Retail Veteran Tue August 3, 2010 @ 10:31 PM
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by NathanG Posted Tue August 3, 2010 @ 7:48 AM
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At the very least use it online and buy someone a gift. Least it will save you money on that.
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by jeffreysmile Posted Mon August 2, 2010 @ 4:56 PM
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1800 flowers, banana republic, brookstone, pottery barn, and a bunch other stupid places that I will never shop.
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by Donno Posted Mon August 2, 2010 @ 7:10 PM
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I would have to ask what the terms of the offer were.
If they advertised "$50 cash rebate" then that sounds like false advertising. It is hard to believe that they would do that, as it would doubtless result in consumer complaints.
Are you certain the terms of the offer were not available to you, and that you didn't see them for some reason?
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by olie Posted Mon August 2, 2010 @ 10:03 PM
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Perhaps some of those "other stupid places" carry an item you can use.
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I wish
by Donno Tue August 3, 2010 @ 4:04 PM
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but
by jeffreysmile Sat August 7, 2010 @ 6:52 PM
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