July 25, 2010 rude black female employee

Lack of details - check

FOUR gift cards - check

ONE gift card should do, and not for $100 either.

WHAT was said exactly?

HOW was it discriminatory?

WHY exactly should she be fired?

Yea, I don't get how it was discriminatory either. If someone's nasty
to you, they could just not like you, not your race/condition/etc.

Also, no one at Target would pass themselves off as a "manager"
because the term doesn't exist at Target. They're called "Team Leads."
My brother was a Team Lead for several years is how I know this.

Nothing wrong with describing someone as black, white, etc, though a
more effective description would have read something like "black
female, mid 30's, about 5'6", average weight, shoulder-length brown
hair with red hightlights, heavy makeup, etc.

The letter writer failed to provide any supporting details to validate
her claim of discrimination.

Regarding the request for (4) $25 giftcards, as opposed to a $100
giftcard, I would guess it would be so that 2 or more people get one,
i.e. one for the 65 year mom, one for Dianne, etc.

If the employee was indeed rude, the situation warrants an apology. I
think $100 is in excess.

seriously?? And SHE was being discriminatory? Good gracious. You
don't deserve anything.

Your mother should have written this complaint, or brought it to the
attention of management right then!

1. Why is your mom not the one writing the letter?

2. Why ask for 4 $25 gift cards when you could've asked for one $100
gift card?

3. Matters of employee discipline are confidential to the company
handling them. You are not entitled to find out if an employee was
disciplined in any way.

When is the race card going to be played out?

You're claiming your mom was "discriminated" against, yet you used the
phrase "black female" at least 4 times in this letter? Um, ok.

& why do I suddenly have images of Bon Qui Qui at King Burger running
through my head!

"But sir! She was tryin ta FIGHT ME!"

You don't even know the whole story. No one is going to be fired and
you aren't going to get $100 becasue your mother interupted an
employee and recieved a rude response. You don't even tell them what
your mother said? Or how the manager discriminated against her.

I don't understand what is discriminatory here? Some cashiers have
poor attitudes, and you weren't even there. Perhaps there is more to
the story. Maybe there isn't but this would solely be an issue with a
poor attitude, not discrimination. Additionally, you don't know what
this person's position is. And finally whatever "disciplinary action"
would be taken against the employee, that really isn't your business.
If you complain, that should be where it stops for you. They can try
to make up the situation to you from a customer service standpoint,
but you are not entitled to email notification of their disciplinary
process.

Not even a straight-up $100.

If I felt this badly about my treatment, I'd not go back.

$100 is an appropriate buy-off amount when you feel so horribly
treated and discriminated against? I doubt Rosa Parks would have
accepted $100 to ride on the back of the bus.

So, no, your mom wasn't discriminated against based on being white (I
presume), And that cashier wasn't rude because she's black -- she was
just rude because that may be her natural temperament.

Besides, I don't know many 65-year-olds who would consider themselves
to be senior citizens. 65 years ain't what it used to be.

Um, how in the world was this discrimination? Rude perhaps and
uncalled for.

But not worth $100. And without knowing more, not your call to want
her fired.

What was discriminatory?

Also what did your mother say to the cashier? Was it bugging her that
she was talking to a co-worker? Its probably not the best way to ring
up a customer, but if she was ringing up your mother properly, I dont
see how its your mothers business to tell her to stop.

If you noticed that she was black, and passed herself as a manager,
did you not get her name?

I have several black females in my store. If I dont know who it is, am
I to fire all of them?


Your best bet would be to stop shopping there if you choose, the store
is not going to give you 100 dollars for a bad experience.


good day

"don't get an attitude with me!" isn't discriminatory.

What was the rest of the conversation? I don't see *anything*
discriminatory here. Perhaps if your 65-yead-old mother wrote issued
a complaint, she could supply the entire conversation. Then the
details of discrimination could be revealed, and provide a basis for
disciplinary action.

To me, disciplinary action may or may not be in order. I don't see
why they should give your mother $100 though.