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 BAD RETURN POLICY & CHEAP CLOTHES
Posted Fri September 10, 2010 12:20 pm, by Lynn L. written to Spiegel Catalog Company
Write a Letter to this Company
It takes Spiegel forever to fulfill an order . The last one showed up late ( usual ) . Then I am penalized with a store credit rather than a refund to my credit card for the cheap ill-fitting clothes you sent. YOU USED TO HAVE A MORE LIBERAL RETURN POLICY & NOW I KNOW WHY YOU CHANGED IT BECAUSE I'M SURE EVERYONE RETURNS THEIR PURCHASES. In the past Spiegel was a good company with quality clothing. Your clothes are now nothing more than cheap *&^%$#@! ..I don't know why I gave you another chance with my recent order..Do not ever send me another catalog or email.
Issue a refund to my credit for the cheap excuse for clothing that was sent to me . Stop sending me catalogs . There is NOTHING OF QUALITY AT YOUR STORE ANYMORE. Things have certainly changed for the worse with Spiegel.
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by Stephanie S. Posted Thu September 16, 2010 @ 8:27 PM
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There are far better e-tailers you can shop with that have more
liberal
return policies, many up to 1 year.
And when you're used to a policy , no normal person would check it
each time they shopped to see if it changed.
Sad that this company doesn't respect it's customers.
Yes, I too remember when they were a good company-but I don't shop
here either for precisely the reasons you mentioned.
Good luck getting your money back from Spiegel !
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by Stephanie S. Posted Thu September 16, 2010 @ 8:26 PM
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There are far better e-tailer you can you that have more liberal
return policies, many up to 1 year.
And when you're used to a policy , no normal person would check it
each time they shopped to see if it changed.
Sad that this company doesn't respect it's customers.
Yes, I too remember when they were a good company-but I don't shop
here either for precisely the reasons you mentioned.
Good luck getting your money back from Spiegel !
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Spiegel's has an actual STORE??? I thought they were strictly a
cataog operation.
How are you supposed to use that if there isn't a store near you??
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by Lynn L. Posted Sun September 12, 2010 @ 4:53 AM
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READING IS FUNDAMENTAL ( so is spelling this early in the morning )
ha, ha
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by olie Posted Sun September 12, 2010 @ 9:51 PM
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What was the previous, liberal return policy? We know only what
you've posted and what we can find out on the Spiegel website. You
haven't told us what the old policy was.
(Spelling is also fundamental. Just sayin'.)
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by Stephanie S. Posted Thu September 16, 2010 @ 8:30 PM
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was refunds or exchanges-customer choice, within one year
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by t n. Posted Fri September 10, 2010 @ 10:19 PM
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So it's their fault that you bought clothes that don't fit you? This
is why I never buy clothing online.
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