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 BAD RETURN POLICY & CHEAP CLOTHES
Posted Fri September 10, 2010 12:20 pm, by Lynn L. written to Spiegel Catalog Company
Write a Letter to this Company
It takes Spiegel forever to fulfill an order . The last one showed up late ( usual ) . Then I am penalized with a store credit rather than a refund to my credit card for the cheap ill-fitting clothes you sent. YOU USED TO HAVE A MORE LIBERAL RETURN POLICY & NOW I KNOW WHY YOU CHANGED IT BECAUSE I'M SURE EVERYONE RETURNS THEIR PURCHASES. In the past Spiegel was a good company with quality clothing. Your clothes are now nothing more than cheap *&^%$#@! ..I don't know why I gave you another chance with my recent order..Do not ever send me another catalog or email.
Issue a refund to my credit for the cheap excuse for clothing that was sent to me . Stop sending me catalogs . There is NOTHING OF QUALITY AT YOUR STORE ANYMORE. Things have certainly changed for the worse with Spiegel.
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by Stephanie S. Posted Thu September 16, 2010 @ 8:27 PM
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There are far better e-tailers you can shop with that have more
liberal
return policies, many up to 1 year.
And when you're used to a policy , no normal person would check it
each time they shopped to see if it changed.
Sad that this company doesn't respect it's customers.
Yes, I too remember when they were a good company-but I don't shop
here either for precisely the reasons you mentioned.
Good luck getting your money back from Spiegel !
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by Stephanie S. Posted Thu September 16, 2010 @ 8:26 PM
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There are far better e-tailer you can you that have more liberal
return policies, many up to 1 year.
And when you're used to a policy , no normal person would check it
each time they shopped to see if it changed.
Sad that this company doesn't respect it's customers.
Yes, I too remember when they were a good company-but I don't shop
here either for precisely the reasons you mentioned.
Good luck getting your money back from Spiegel !
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Spiegel's has an actual STORE??? I thought they were strictly a
cataog operation.
How are you supposed to use that if there isn't a store near you??
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by Lynn L. Posted Sun September 12, 2010 @ 4:53 AM
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READING IS FUNDAMENTAL ( so is spelling this early in the morning )
ha, ha
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by Stephanie S. Posted Thu September 16, 2010 @ 8:30 PM
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was refunds or exchanges-customer choice, within one year
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by t n. Posted Fri September 10, 2010 @ 10:19 PM
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So it's their fault that you bought clothes that don't fit you? This
is why I never buy clothing online.
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SHARED LETTERS 
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