Why Is My Business No Longer Valued?

Ok. I have figured out why i could not get delivery. A medium one
topping used to cost exactly ten dollars. According to a commercial i
just saw, PH recently started a promotion discounting the pizza to 8
dollars, thus making it undeliverable. I still think that the phone
person could have made this clear, and i still think this policy is
unreasonable, if they are going to charge a fee, order size should not
matter.

I think its reasonable. I really don't understand why the price of
delivery would be free. It's pretty convenient to order pizza and
have it show up at your door in 30-40 minutes. They are either going
to raise the price of all their food or charge a deliver fee to cover
the labor involved.

As a person who delivered pizzas in a rural area, order size is very
important. Our delivery radius was about 15 miles. I don't think the
pizza places wants a driver gone for 35-40 minutes for someone
ordering a $3 20oz coke when there might be a $30 pizza order waiting
to be delivered.

It's worth noting that most (if not all) CC's (including debit cards
branded with CC logos) have merchant agreements that prevent exactly
this sort of thing.

It might be worthwhile to mention this to a manager at that location
to see if they'll change their tune on this new policy - if not,
contact your card issuer and make a complaint.. losing one's ability
to process Credit Cards is a significant blow to business, and will
likely spur some reform.

i was going to say that maybe it was the credit card amount but...
from how it was worded it sounded more like a minimum delivery
amount.

i can only suggest trying to use cash or asking if they will do the
delivery for a cash payment instead.

or to try again.


actually try that... try again, see if the answer is the same. it's
possible that they just didn't want to do it and pulled an excuse out
of their backsides as to why they wouldn't.

Okay. The bottom line is that this Pizza Hut in Brewer, ME, may have
changed their policy to include a minimum dollar amount for delivery
orders.

This location's minimum dollar amount for a delivery order, based on
my telephone conversation with Amanda at this Pizza Hut a few minutes
ago, is $10.00 before taxes, etc.

I'm sure that Chad G.'s business is appreciated. But, in the future,
if you'd like a delivery order from this Pizza Hut, I recommend
ensuring that your order equals or exceeds $10.00.

As they say in that TV commercial, "That was easy!"

I agree -- if there's a delivery charge, what do they care about the
order size?

Why not just pack a healthy meal and take it to work with you?



good day

Chad G.,

I would wait until you hear back before you write them off. If you
don't hear back in a reasonable amount of time call and ask to speak
with the owner if it is a franchise.

If you ordered from them before and had no problem and Brewer is as
small as it appears to be on the map, they are cutting their nose off
to spite their face by refusing your business IMHO.

Stop back and let us know how this works out.

BillR.

I thought almost every pizza place offered free delivery within a
certain radius, Pizza Hut included. I was unaware that they had any
type of delivery fee, perhaps this is new? Its not as if you were
ordering bread sticks and a 2 liter of soda or something, you did
order a pizza. Regardless, hopefully there are plenty of additional
pizza places in your community that deliver. I suggest using them and
"showing Pizza Hut" by taking away your purchase/dollar. I suggest
Dominos or Papa John's.