Will Never Use a BofA Drive-through Again

All they have at the B of A branches here in Arizona is drive-through
ATMs. If you need a teller to make a transaction, you have to go
inside.

On the other hand, I have encountered pedestrians and bicyclists at
the drive-through ATMs. There isn't anyone there to tell them not to
(and no signs that I recall). I haven't heard of anyone being hit or
run over.

Drive Thru lanes are for people with cars. You didn't have one. Case
closed.

BANK OF AMERICA IS AWFUL. I've been using them for years and I would
change but they are the only bank in my area. I'm sorry you have to
deal with these idiots. I hope people see this and decide not to use
them. I could write a book on my BOA complaints!

I agree with the previous posters on the fact that the drive-thru is
just that: a DRIVE-thru (as I understand it, it is for security
reasons) but I'm just surprised at the fact that BofA would even let
you do ANYTHING to your husband's acct without you being on it (I
would get it if you had his ATM card but the OP stated that was not
the case) As a BofA customer, I've always being carded (ATM or ID) and
if I'm not on the account S.O.L. Then again I've never used a D/T
teller that has tubes (?).

Try your stunt at any drive through and you will get the same
treatment.

It is not a simple company policy, it's an insurance liability. If a
nutcase drove up and didn't see you STANDING at a
Drive-Thru...again...D-R-I-V-E Thru (There's your sign you were
wanting) and slammed into you...I'm sure you'd be sitting in a
Courthouse somewhere blaming the accident on the bank itself.

you know there is one good thing from this... you learned that
circling the block didn't take as long as you thought.


though i would say... this could possibly be more of a complaint
against the GPS rather than the bank because if the GPS had given you
the right entrance to use then this wouldn't have happened.

Just one question, does YOUR bank allow you to walk through the DRIVE
through?

This is a common policy with business that have drive thru's. Say
someone runs you over while you are getting your money or food? The
business will be sued. You have no valid complaint here, sorry.

I actually have seen signs at some drive thrus stating you can't walk
up. It's pretty common sense if you ask me. Walk up ATM's are
typically available at these same establishments for those that
want/need to walk up. So, my suggestion to you would be to A. Make
sure to go with plenty of time to spare, or get an ATM card so that
you can use the ATM machine.

As others have said, it's a DRIVE through, not a walk through. Also,
it would be incredibly unsafe (and quite a liability risk for the
bank) to allow pedestrians to use their drive through windows.

So are you proposing some state or federal law that mandates drive
thrus must accommodate pedestrians?

Should we use tax money to build those sidewalks to your mall that are
hardly ever going to get used or should we make new zoning laws that
force the mall owner to pay to have sidewalks installed?

I personally feel we should let business run themselves how they see
fit. If 99.99% of visitors come to the mall by car and would continue
to even if there were sidewalks, why would anyone build them? If
99.999% of my drive through traffic is motor vehicles, should
McDonalds be forced to install special equipment to take pedestrian
orders since the mechanism the the menu board is usually a metal or
weight detector?

The reason that you were refused is because walk-ups at a drive-thru
teller (or any drive-thru) are a SECURITY RISK! You might be harmless,
but the guy that attempts it after you just might be a bank robber.

You were refused in order to protect the safety of the bank employees.
This is standard procedure at every single bank across the U.S. BofA
does it, Chase does it, Wells Fargo does it, Fifth Third and so on.
Even the little small town banks do it.

No sign should be necessary.

I think you should be mad at the GPS manufacturer.
They did you wrong~

It's a DRIVE through. You even acknowledge that.

Just wow...

Wow, really?? The sign that said "DRIVE Thru" was not explanatory
enough, you need an extra sentence at the bottom that says you must be
DRIVING to use it?

There's no sign that says you can't drive you car in the front door of
the bank, but I doubt you will be doing that. Let's have some common
sense here.

You really need a posted sign telling you NOT to walk through the
drive through? Do you also walk through through MCDonalds? Burger
King?

Sigh. Or just use the drive through as it's intended: In your
vehicle.

Interesting, I've just always assumed that unless you are in a
vehicle, you can't use a drive through. I'm one of those who hope we
don't end up with signs everywhere telling us everything we can and
can't do. Sometimes we learn an assumption we've made isn't true, and
we just have to take the lesson and move on. It's our mistake.

And I really am not a fan of BofA, won't ever do business with them,
but it does sound a bit like your perception is colored by not wanting
to use them either.

You need a sign telling you that you need to be in a vehicle to use
the drive thru? It seems to me you're blaming everyone and
everything, BOA, the GPS, etc but yourself.

There are things that you just need to use common sense for, this is
one of them.

You want a SIGN to tell you that you can't WALK up in a DRIVE-THRU????


And I'm sorry, but if it would have taken 8 minutes to pull your car
around to the other side of the building, there are FAR biggers issues
at play here.

There is a reason it is called a "drive" through and not a walk
through.

This is a safety issue. It's completely unsafe for a pedestrian to be
walking through narrow DT lanes with no easy way to escape.

Escape what? you ask. A car that is sliding on the icy road. A
person who hits the gas instead of the brake. Your basic parking
lot/DT idiot who drives fast and screeches to a halt.

As a driver using a bank's DT , I look for cars or trucks or minivans
or SUVs in a DT. Not someone on foot or on a bicycle or in a shopping
cart.

You mentioned the cold weather, which made your walk to the bank
unpleasant. You'd be even colder by standing outside in what is
basically a small wind tunnel.