Walgreens' Plowed Snow and Customers Blocking Our Garage

How did this pan out?? Details, please!

You owning the house or Walgreens'?

I'll bet when you first looked at that house you probably thought
*cool, right next to a Walgreens' and I can walk over there at time
day or night.

Although I work for CVS and not Walgreens I believe I am pretty
knowladgable about this issue.

First to adress the landlord issue. If the Walgreens in in a building
or strip that they do not own but instead lease then it is the
landlords responsiblity to maintain the parkinglots and the landscape,
unless it is specifically stated otherwise in the lease.

In this case the first thing that the commentor did was contact the
Walgreens manager. This is exactly what they should have done. The
amount of time that it took the plow company to come back the first
time is understandable considering the storm that they were cleaning
up. Although they made it worse. At this point going back to the
Walgreens was also the right move but they should have gotten
Walgreens corporate number and called and talked to someone there. If
possible they should have also gotten the plow companies number and
called them as well. No matter how much store personel complain things
do not get put into motion quickly unless corporate is involved. I was
at my CVS store the night of this same storm and I called to get our
parking lot plowed at 3pm and they did not arrive untill 8pm dispited
repeated calls, I am sure the same problems plague the managers at
Walgreens.

When it comes to people blocking your driveway everyone else is
correct, you should have called the police. At another store near
where I live there is a driveway that is only accessable through the
parking lot. At this location there has been incedents with people
parking infront of the driveway the only thing the managers can do is
ask the customer to move. In this case the manager could also ask
people to move but only the police can make people move.

I hope you do not have any further issues with the store. Good Luck.

Any questions or comments please contact me at jhnsmit@msn.com

Please let us know if and how this was resolved. I'm very curious
now!

(P.S. I hope you called the police)

Rowdy, stop making this the "landlord's" problem.

First of all, we don't know that there IS a landlord.

Second, who cares? Walgreen's is the business, they have certain
responsibilities to their customers and neighbors. Statutorily.

This manager just either is lying to the LW, or he's too much ofa wimp
to talk tough to the plowing company.

Oh. and as for the customers blocking your way.

yes, call the police. that IS obstruction of traffic.


Although you are rightfully angry at walgreens for the snow piles...
the stupid stuff their customers do is another matter.


since the people aren't parking on walgreen property, the store
doesn't have the authority to tell them to move.


this is where the police can step in and have the cars towed - at the
expense of the drivers of course. you can't always fix stupid, but
sometimes if they get hit in the wallet enough they figure out "o gee
we can't park here"

No, the LW should not have to contact the plowing company at all.
That's not her problem. It's Walgreen's problem.

She should inform them that the next time it happens, she will be
hiring the local kid to shovel her out, at $50/hour, and then bill
Walgreen's. If they refuse to pay, take 'em to small claims court.

I also think that she should enlist some help from friends/neighbors
and pile up as much snow in front of the main entrance to Walgreen's
while they're closed.

THis Walgreen's manager isn't "nice." He's just ACTING nice to get
the LW to go away. If he were nice, he'd call the plowing company and
tell them to KNOCK IT THE FRAK OFF.

Have you considered calling the police?

I believe blocking a road or someone's driveway like that may fall
under "obstruction of traffic".

Perhaps a word from the city might light a fire under their buttocks.

I think your complaint is extremely valid and I hope that somebody has
rectified the situation by now. I would have been absolutely livid.
I think about the time that Walgreen's refused to give me the
name/number of the service they used I would have whipped out my cell
phone and at least threatened to call the police. It is absolutely
Walgreen's responsibility to rectify the situation, regardless as to
whether they did this themselves or hired a 3rd party who did it.

I am responsible for the 4 walls inside my store, and the sidewalk.

The Landlord, who we pay rent to, is responsible for the lot,
maintenance, potholes, cleaning, snow/ice removal etc.

If the landlord chooses to not maintain the lot, he has opened himself
up to being liable.

Its pretty cut and dry. Thats what a contract is for.


Good Day

We're not talking about liability, we're talking about a little human
decency. Even though I'm not required to shovel the sidewalks in
front of my house (and never use it in the winter), I do so kids don't
have to walk on the street or on icy sidewalks when going to the bus.


Even though your not liable for lots, you'd think you'd at least salt
cross walks or handicap stalls. But who cares if someone gets hurt
and there was something you could have easily done to prevent it, just
as long as you are not liable....

We DID ask for the number to contact the plow service and were told
they could not give that information to us. The General Manager
admitted there was an error in the way the lot was plowed and advised
us the issue would be taken care of. So, when someone states they
will take care of an issue, I expect them to follow through. It is a
city violation to block an entrance to an alley, whether you are a
business or a resident, so by Walgreen's not making sure the company
THEY EMPLOYED did the job correctly, the issue IS with them.

I agree, you would think they would be in some kind of violation of
something, by blocking your exit. I would call around to the fire dept
or the city.

Don't let Walgreens be the end all to get a number. You can find it
other ways.

And like other posters have mentioned, keep record of all the
attemepts you have made to resolve this.

What a pain!!!

Sounds like your beef is with the plow company.

You should have gotten their number.

Regardless of what walgreens said, the plow company is responsible.

Your beef is with them. Walgreens is trying to make you happy by
helping, but they can only do so much.



Good Day

I think you should make a police report. Just to get this on record.
Also, it may speed things up a bit. The folks parking on the right of
way may get tickets. Every time someone parks there, call the police.
Maybe they could "rope" it off. Keep records of all inconviences.
Especially if you are made late to work or miss work altogether due to
this circumstance.

I'd be extremely, ummmmm, unhappy. What would happen if you called
the police and/or fire department to get their take on the situation?

There must be some ordinance violation here, or some fire law that is
being broken.

You know darned well that if the situation were reversed--if "your"
snow was blocking Walgreen's access--there'd be threats of fines or
jail time.

Keep documenting your attempts to correct the problem.

Oh this would make me so angry!

This is an issue for the snow plow service - your best bet would be to
ask for the name of the company that does the plowing and call them
directly with the complaint.

Sounds like your issue should be addressed to the plow service, not to
Walgreens. I would get the plow service's number and contact them
directly.