food quality and etc.

Expired coupons are, well, EXPIRED!!!

What is it with people who think that expiry dates do not apply to
them?? Then they complain. Unbelievable!

There is a reason for expiration dates on coupons. Burger King
shouldn't have honored you expired coupon. They did you a favor and
yet you still complain!

Why in the world would you expect Burger King to accept an EXPIRED
coupon? They did you a favor by honoring it. It was EXPIRED. They
should have just handed it right back to you with no discount on your
meal price. Consider yourself lucky.

While I understand not liking hand drying blowers, this is not a
rarity. I think that this would warrant as a suggestion more than a
complaint.

Regarding the catsup/ketchup (come on, people. don’t nitpick. you get
it.): I think that if you feel that that’s changed, it warrants a
complaint/question. I would suggest phrasing it more as a question.
ie: Have you changed the formula of the ketchup you use? I have been
eating at so and so location for years and have noticed a difference
in taste. It seems to have degraded quite a bit, in my opinion.”

Re: the coupon: you should be THANKFUL that they honored the coupon.
You were late in redeeming it. It’s not a gift certificate; it’s a
coupon. Instead of complaining, you should be writing a COMPLIMENT for
the girl who honored the coupon!

chibi.

bottle?

Friendly and frustrated? Not quite sure I get that one...

Most places are not having paper towels because of the every place
must "GO GREEN" or risk our natural resources people who complained
and got them removed.

And a coupon that is a couple of days over is still EXPIRED, and the
store will NOT get ANY MONEY from the source (even if it is from
corporate and the store is a corporation store.)

Can you imagine how much loss they may take from taking these? If you
were the only one it would be one thing, but what if you tell your
friends about how they take it anyways? Then they would go in and
expect the same thing. It adds up.

Perhaps it's a franchise issue - I know my BK has improved
significantly in recent years. I suspect it's a management thing as
the quality of the food and cleanliness of the restaurant (my two
biggies) have significantly improved.

One additional thing I want to mention, based on the conversation
below, as a business owner, I know nothing is free. Things like
straws, napkins, lids cost money ~ but you will lose business if the
customer feels like the business is nickel & diming them. I work at a
vet clinic on Saturdays and certain vets in our area are charging $10
for a written prescription for heartworm or frontline. Customers
don't like it ~ they're feeling the economic pinch as much as
businesses are ~ so businesses need to be sure their policies do not
alienate their client base. They come to me, I write out the RX and
have the doctor sign it. Doesn't cost anything but makes for a happy
client.

Is it better to charge .10 for a paper cup for water, knowing it could
lose you a customer who's going to spend $10 today (and who knows how
much in the future) or just eat the cost?

It's an individual decision, but one business owners need to look at.

improve the quality of your food and do not argue about a coupon a
couple days over the date" (we did not argue such but just made a
comment some here seem to not be able to understand that)

The coupon for us was not a major issue. The (lack of) quality of
food was. In-addition the restroom needs improvement etc.

Perhaps you should try a nutritious homemade meal.

I find it particulary curious that no one I have seen opens the door
knobs while exiting someone elses bathroom in their home with a
papertowel then throws the towel away.

Its like germs only exist on restaurant doors.



good day

are much more nutritious.

Check what studies have shown on this point then you will understand
perhaps?

I find it particulary curious that no one I have seen opens the door
knobs while exiting someone elses bathroom in their home with a
papertowel then throws the towel away.

PERHAPS YOU HAVE NOT BEEN IN THE BATHROOM (no one I have seen") TO SEE
SUCH TRUE?

I LOVE BOTH DON"T YOU? IS THERE ANOTHER REASON YOU RESPOND AS YOU DO?

YOU ARE NOT CONSIDERING THE FACT THERE ARE MORE GERMS ON PUBLIC
RESTROOM DOORS DUE TO THE FACT OF HIGHER TRAFFIC.

(I DO EAT NUTRITIOUS HOME MADE MEALS MORE THAN AMY OTHER KIND.) WHEN
I DO EAT AT MC DONALD'S ALMOST ALWAYS IT IS A CRISPY CHICKEN MINI
MEAL. (FIRST BECAUSE THAT IS ABOUT ALL THEY HAVE THAT I LIKE AND
SECOND SINCE IT IS A MINI MEAL I DO NOT EAT AS MUCH.) THEY HAVE THE
BEST FRIES I BELIEVE BUT THE MINI MEAL IS WITH A SMALL PORTION OF
FRIES. SOME MAC DONALD'S HAVE CANCELED THE MINI MEALS DO TO THE FACT
THEY ARE TRYING TO GET ONE TO BUY THE MORE EXPENSIVE MENU. NICE TRY
IF THAT WORKS BUT IN MANY CASES IT WILL NOT NOR CHARGING FOR WATER
ETC. HAVE A GOOD DAY.

DO YOU NOW UNDERSTAND IT IS A MATTER OF HOW MUCH? PUBLIC RESTROOMS
ARE SUBJECT TO HIGH DEGREES OF GERMS ETC.

YES AND SOME HOMES I WOULD NOT WANT TO EAT THERE OR USE THEIR
BATHROOMS WITHOUT BEING CAREFUL.

Why do you find that curious? You are not comparing the same thing.

"I find it particulary curious that no one I have seen opens the door
knobs while exiting someone elses bathroom in their home with a paper
towel then throws the towel away." Your statement.

HAVE YOU CONSIDERED A PUBLIC RESTROOM IS MORE LIKELY TO HAVE GERMS
PROBLEMS THAN A PRIVATE HOME? IN ADDITION-THERE ARE SOME PRIVATE
HOMES THAT I WOULD NOT WANT TO EAT THEIR FOOD ALSO BUT THIS IS RARE
UNDERSTAND?

HAVE A GOOD DAY. PLUS LET US REMEMBER FAST FOOD FRANCHISES IN THE
MAIN NEED TO CLEAN UP THEIR RESTROOMS OFFER PAPER TOWELS AND (MOST
IMPORTANT SERVE QUALITY FOOD TO THE PUBLIC. CAPS ARE NEEDED HERE TO
MAKE THE POINT STANDOUT HA!

do not use the ketchup pumps at all, they are teeming with bacteria.
I always ask for ketchup packets.

Re, the coupon, expired is expired. I have no sympathy for a
complaint that involves an expired coupon. Do you buy food products
after they expire?

You've said in replies that the coupon wasn't the issue, but clearly
in your orignal post it was.

Expired is Expired.

Sigh.

(1) Hand blowers use less resources than paper towels. I happen to
prefer them. And bathrooms stay cleaner longer without paper towels
being jammed into toilets, left on the floor, etc.

(2) The coupon WAS EXPIRED. You're not special. No one is. You
shouldn't have pushed the issue at all.

If the coupon is expired, then it is expired. I don't see why they
should just let it go. It would be nice of them to give you a grace
period, but under no means are they obligated to.

As much as I hate hand dryers for their lack of instant gratification,
I do think they are a better option than paper towel. They are more
sanitary, less messy, and they never run out. I hate being in a
bathroom with paper towel all over the floor, or one with an empty
dispenser. Also, the environmental factor is important too.

As for the quality of the food, I think if it is bad then by all means
speak with your wallet and go elsewhere.