HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





terrible service!

Posted Tue June 14, 2011 8:39 pm, by Christopher A. written to Match.com

Write a Letter to this Company


After a month of being part of Match.com, I have had zero luck. That being said this is why. After filling out my profile to what led me to what I thought was the best possible profile, it wasn't. I am not very good with words or grammar. I enlisted the help of Profile Pro, for a fee. This was after a few days/week of being online, already over 100 women viewed me. Finally after a failed first time with Pro assistance I was given another assistant, this is now nearly a week after requesting Profile Pro. Now after the second assistant gave me an acceptable "about me" 100 times better than the last, I attemted to use that. My views reduced to less than 50 more. Finally I deleted all information given to me or used from Profile Pro, still no replies/emails. After nearly 200 women view my profile with its lack luster apperance, before many changes, both from Profile Pro and myself it proved to be useless and the chances of any woman revisiting my profile is reduced to non-existant.
With that being said, I attempted to email women, and some not so desirable emailed me. Also all my "matches" were terrible, not matching what I was looking for they were Fat/ugle/heritage indifferant/distance issues. When I finally made contact with "two" women, they felt robotic, and when requesting a meet they stopped replying(bot?). Another issue is that profiles can be set up for free and ppl can "wink" for free, how do I know when I email them that they just dont have a free profile and cant email me, I think thats called "baiting"!
Its simple I signed up for the six month guarantee. Its not working for me! The service has been terrible. I have attempted to contact match for assistance, replies have been scares, I have ended up having to call or use online chat. Calling the 800# has resulted in disconnects, calling the Supervisor Amanda, has resulted in saying "# you dialed is disconnected".

I just want a pro-rated refund plus my Profile Pro refunded and my account cancelled.


Reply



Log In/Create an account | 31 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
by Wendy C. Posted Wed June 22, 2011 @ 3:29 AM

If you have to resort to an online dating site then you aren't exactly
a prize yourself.. Maybe the whole "I want a perfect mate and I want
her now!" threw women off.

Reply

Ok grandma... by jeishere Mon June 27, 2011 @ 3:30 PM

You are wrong by Wendy C. Fri July 29, 2011 @ 10:08 AM
by cissy Posted Thu June 16, 2011 @ 1:43 PM

Sir, it sounds to me that you are a busy guy that wants results. You
work hard and have difficulty meeting, and/or spending the time
nurturing a friendship or relationship. These things take time and
patience. Look to other means to meet people, rather then a site. If
you have the time (you could make it)try the volunteer route.I have
met amazing folks at "Habitat for Humanity" to name one. Lots of
committed, successful women, who have solid values and a dream! All
the best.

Reply

by Mnemosyne Posted Thu June 16, 2011 @ 9:45 AM

I can't believe you need to pay a dating service to meet women, you
seem so sweet and sincere judging from this letter.

Reply


heh by RedheadwGlasses Thu June 16, 2011 @ 10:10 AM

LOL by Mnemosyne Thu June 16, 2011 @ 3:04 PM

lol by starla671 Sun June 19, 2011 @ 7:13 PM

by PepperElf Posted Wed June 15, 2011 @ 9:50 PM

The problem is... they cannot force women to date you.

Even if they dress up your profile it doesn't mean other members are
going to want to be with you.

It could be the profile write up, the photo, or what you're looking
for.... there's no way you can guarantee that another person is going
to say "yes".

Reply
by Peregrina Posted Wed June 15, 2011 @ 1:43 PM

Has it occurred to you that the people viewing your profile might have
been turned off by your attitude? When I see something along the lines
of no 'fat/ugly/heritage indifferent' women need apply, I would be
making tracks in the opposite direction, both in real life and online.
Life is too short for hate.

Also, does 'heritage indifferent' mean what I think it does? Because
dude, it's the 21st century, get over yourself.

Reply

I was interpreting the "heritage indifferent" as... by Jared C. Wed June 15, 2011 @ 2:47 PM


by MA Cunningham Posted Wed June 15, 2011 @ 1:30 PM

but these online sites are not the end all be all for dating. They
really work best when you are just using them as a means to meeting
new people and expanding your social skills.

It sounds like you may be putting a little too much into letting the
site do the work for you. And as Red pointed out, you may be a little
too rushed if you aren't getting responses back after asking to meet
in person. People are cautious these days (esp. women) and meeting
total strangers after talking online has to be handled slowly and
carefully.

If you are literally sitting and waiting for the site to match you
with the girl of your dreams based on an online profile and nothing
more, you're not gonna be happy with the results.

It isn't baiting that some members aren't paying customers, but they
do pad their memberships by letting people register and then placing
them with both paid and non-paid members (and they never tell you
which ones are which).

I never used Match, but I did try eHarmony, Yahoo Singles and a number
of free sites like Plenty of Fish and OKCupid. You may want to try
these free sites first, or sign up for eHarmony and use the cheap
first month and then cancel the subscription, but leave your profile
active, checking back on the free weekends they offer every other
month or so. But the old saying about kissing a lot of toads is
definitely true here.

Reply


eharmony always makes me laugh - check out this profile by PepperElf Wed June 15, 2011 @ 9:54 PM


Thanks for that! by RedheadwGlasses Thu June 16, 2011 @ 12:47 PM

by RedheadwGlasses Posted Wed June 15, 2011 @ 12:42 PM

match.com is, hands down, the best big dating pay site out there.

However, don't use their "service." match.com is run by knuckleheads.
Get a friend you know well and trust -- male or female, but
preferably female, since you're a guy -- and have her help you with
your profile. It should be in your own words, but it doesn't hurt to
have a friend give her her opinion and perspective on things you've
said.

My friends (male and female) and I will send each other our profile
text/links and ask for honest feedback. We are always kind, but
honest.

There also is quite a bit of etiquette involved. Many women tend to
want to talk (email) for a while (up to a few weeks) before meeting
and get all bent out of shape if you want to push the schedule faster.
I am someone who prefers to save my time and energy and meet sooner
rather than later. But the women generally call the shots in that
regard.

Good luck!

Reply
by Steve OH (IO) Posted Tue June 14, 2011 @ 11:59 PM

Maybe you were too pushy with the "two" women you did have contact
with.
The six month guarantee is not for a refund. It's for six additional
(free) months. You might have to wait the other five before you can
cash in on them.

Reply


also keep in mind... by PepperElf Thu June 16, 2011 @ 7:40 AM

No doubt. I was trying to subtly suggest that w/o violating the TOS. by Steve OH (IO) Thu June 16, 2011 @ 12:26 PM


Re: terrible service! by RowdyRetailer Tue June 14, 2011 @ 11:23 PM


Yup, I me my husband on the internet in 1995 by batmoody Wed June 15, 2011 @ 6:04 AM

One of the happiest couples I know by Lisa H. Wed June 15, 2011 @ 9:19 AM


Online dating is unrelated to sexting and cyber sex by RedheadwGlasses Wed June 15, 2011 @ 12:43 PM


Gee thanks for that, Rowdy! by MA Cunningham Wed June 15, 2011 @ 1:22 PM
by Peregrina Posted Wed June 15, 2011 @ 1:39 PM

been kidnapped, assaulted, mislead, killed by that cute guy/girl they
met at the local cinema, church social, concert, park ,etc etc.

Just because you meet them online does not automatically make them a
serial killer and neither does meeting them at the local hobby mart
make them the best person ever.

Reply

by fairywithfangs Posted Fri June 17, 2011 @ 3:39 PM

your chances of getting killed, ect at a church
functions/concert/taking your dog for a walk, etc are much higher then
chatting with people online.

Reply


Judgement on grammar by petgiraffe Wed June 15, 2011 @ 1:40 PM


Same here by RedheadwGlasses Thu June 16, 2011 @ 8:24 AM


So true... by Meb Sat June 25, 2011 @ 1:25 PM


I met my husband on the internet by fairywithfangs Fri June 17, 2011 @ 3:36 PM




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2013 © All Rights Reserved PlanetFeedback.com | Web by Cicada