|
|
 MacBook Pro Battery Performance
Posted Sat June 18, 2011 9:34 am, by Dave R. written to Apple Computer Inc
Write a Letter to this Company | Rate this Company
Six months ago I purchased a new MacBook Pro computer at a price of over $1000. In the time since than I have been having an increasing amount of problems with the performance of my unit's battery. My computer has shut down with the battery only at half-empty by the indicator on the system. She has also shut down when the battery is not even on the red-line for being empty.
I have already visited the Apple store twice with my concerns. In one instance they tested my machine for one full day and found nothing. The techs have insisted that I run down my battery occasionally, but that has given me no relief. The problem always seems to return, despite my efforts to maintain a fully up-to-date system.
If I am suffering from this glitch, than certainly others are too. I would like the Apple engineers to resolve this problem and release a patch. Should they prove incapable of doing this, than I want a partial refund of my money for my less capable machine. Perhaps $500 for my machine that is clearly now unreliable as a laptop.
 Reply
| Log In/Create an account | 5 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by jo69guy Posted Mon August 1, 2011 @ 5:24 AM
|
|
|
I have had my Macbook Pro for over six months, and have not had any
battery or shut-down problems. The only issue I have had, was my
charger failed after about two months. I contacted Apple Care, told
them the problem, and received a new charger within two days, at no
charge as my unit is still under warranty. We also have an IMac in
our household that has had no problems. Sorry to hear you are having
issues with yours.
Reply
|
|
|
|
|
|
by olie Posted Sat June 18, 2011 @ 9:51 PM
|
|
|
While I don't have an Apple laptop, I do plug in my laptop when I use
it. I think I used battery power on a plane, and maybe in an airport
with a woefully inadequate number of outlets.
We have a charger that plugs into the car's cigarette lighter. That's
what the kids use in the back seat when we take longer trips, to watch
DVDs.
I am a bit of a Luddite on some computer terms. Isn't a "patch"
something to fix or update software? How would a patch fix your
hardware issue?
Reply
|
|
|
|
|
|
|
by Peregrina Posted Sat June 18, 2011 @ 10:36 PM
|
|
|
you don't know anyone with that problem, doesn't mean the OP doesn't
know someone with that problem.
There's an actual term for the argument 'I don't have that problem,
therefore it doesn't exist' and like most shortcuts, it's lazy and
doesn't prove anything.
Reply
|
|
|
|
by franese Posted Sun June 19, 2011 @ 10:01 AM
|
|
|
That he knows others with this problem - he's saying because he does
others do as well.
Reply
|
|
|
|
|
|
SHARED LETTERS 
del.icio.us
Digg this