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The only store that asks customers for Photo Id paying with credit/debut

Posted Sun September 25, 2011 1:12 pm, by robert t. written to Burger King

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The Burger King Franchise at 17067 Pines Boulevard Pembroke Pines, FL. Is the only fast food establishment that I've been asked for photo Id when purchasing food with either a credit or debit card. I have asked neighbors, family and friends about their experience with this and other places they purchase from and unanimously they all agree that this is the only place they've been asked for photo Id. Not only do they ask for Id but they look at the credit card like it was counterfeit money. Why is it that this one and only one franchisee does this and is this something that you promote? I travel every week out of state and my experience is that this is the only place that I've been asked to provide additional identification.

I would like an explanation of your policy on payment by credit/debit card and if this is not a corporate-wide policy then address the issue with this store.


Reply



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by t n. Posted Thu October 27, 2011 @ 9:08 PM

Anytime you use a debit or credit card you should have an ID with you.
If your card had been used fraudulently, then you would be complaining
that they hadn't asked for ID.

Reply
by Kendra s. Posted Thu October 20, 2011 @ 1:22 AM

I am a manager at a Burger King in another state. We are supposed to
ask if It's not signed or says "see ID". That's just a basic
precaution to help prevent any identity theft. What's the big deal?
None of my customers seem to mind.

Reply
by thinton Posted Wed September 28, 2011 @ 8:46 PM

We have this policy at my store as well, I'm the Store Manager of a
fast food restuarant and my employees will be written up if they DO
NOT ask for a Vaild DL if the CC is not signed.

This protects not only you, but my store as well.

Reply

Your policy should be... by jeishere Fri September 30, 2011 @ 1:42 PM


which would only create even more complaints by PepperElf Fri September 30, 2011 @ 5:49 PM

by Ronnie D Posted Tue September 27, 2011 @ 2:48 PM



REALLY - What's the problem with that?????

I guess you want identity theft. If you've ever been a victim of
identify theft you would really appreciate the fact that someone is
looking out for YOU!!!!!!

I've been a victim of identity theft, and it's a real pain in the butt
to clear your name and try to undo what the criminals have done to
your name.

SHAME ON YOU for complaining.

Reply

Different things.... by jeishere Tue September 27, 2011 @ 4:14 PM


" BK is not following the rules. " How so? unless the OP specifies the card was signed, BK may actually be doing the right thing in asking for ID. n/t by PepperElf Wed September 28, 2011 @ 8:24 AM

A card is not valid unless signed... by jeishere Wed September 28, 2011 @ 11:07 AM


Oh, THAT'LL go over well! by MA Cunningham Thu September 29, 2011 @ 9:08 AM


No states use SSNs as DL numbers anymore by RedheadwGlasses Wed September 28, 2011 @ 12:43 PM


Some states do give you the option of putting it on your DL though by PepperElf Thu September 29, 2011 @ 10:06 AM
by MissNaomi Posted Tue September 27, 2011 @ 1:29 PM

You and the merchant both have agreements with the credit card
company:

Yours is to sign the back of your card when you receive it.

The merchant's is to check the back of the card to make sure it is
signed and that the signature matches the one on the receipt. They are
NOT allowed to ask for photo ID. If the card is not signed or "See ID"
is written in its place, they are *technically* not supposed to accept
the card.

So, make sure that the back of your card is signed, and if a merchant
asks for your ID, remind them "the card is signed". If they ask again
or tell you it's "store policy" let them know "It is against your
store's merchant agreement to ask me for my ID. You are supposed to be
verifying the signature."

Reply
by M T. Posted Sun October 2, 2011 @ 12:01 PM

Let me amend that by saying the signature must actually LOOK like a
signature and not an amorphous blob of felt tip magic marker.

Reply
by chance6621 Posted Wed November 2, 2011 @ 6:17 PM

I'm not sure if your suggesting they swipe the card charge it, ask you
to sign it, verify the receipt matches your card, if it does not
contact the police? Seems a lot easier to just ask for an id to verify
that the person using the card is you. As far as the rules and
regulations you agree to with your card carrier, this is between you
and the card carrier, the business can and may impose any rules they
like to on accepting your card aslong as the same rules apply to
everyone, and if you do not agree to these terms they do not have to
accept your card or your business. It seems like a lot of identity
theft could be prevented if people would take a few extra steps. You
should be thankful that a business is taking the time to do this, they
don't get hurt by your credit card being stolen, you do.

Reply
by Jared C. Posted Tue September 27, 2011 @ 11:22 AM

You should be very happy this BK is doing this as they are the only
one that is actually doing the right thing.

Look at it this way - they are ensuring that nobody, but the
cardholder him- or herself - is using the credit or debit card that is
being offered for payment.

That protects the cardholder from identity theft.

I wish every fast food restaurant and convenience store did this, but
most don't care about anything but making the sale.

This BK apparently is a little more diligent and focused on protecting
its customers.

Reply


by Ramelle Posted Tue September 27, 2011 @ 10:10 AM

With identity theft and fraud being one of the top employment
opportunities I personally don't have a problem with the policy of
showing photo ID. By law we are required to carry it anyway. I have
heard several stories lately of account fraud from friends, it is on
the rise and this policy not only protects the franchise but the
consumer also.

Reply
by DustonB Posted Tue September 27, 2011 @ 12:39 AM

So let me get this straight; you are complaining because a company has
instituted a policy to prevent credit card fraud?

Think about this for a bit; if someone steals your credit card and
runs around all willy nilly charging things to it (or trying to);
wouldn't you be glad to learn that a $700 purchase was refused because
the cashier asked for an ID?

Or a dozen $7 purchases?

See where this policy benefits you? Really is it so hard to hand over
an ID with the credit card? don't you store them in the same place?


Reply


I wonder how these people react by ams1001 Tue September 27, 2011 @ 11:37 AM


i got a call from my bank..... by Chadg Tue September 27, 2011 @ 3:43 PM


Read the letters here - some people complain at the store if their purchase is questioned by PepperElf Thu September 29, 2011 @ 10:11 AM

by PepperElf Posted Mon September 26, 2011 @ 4:16 PM

Was the back of your card signed?



I know where I work, I am REQUIRED to look at the credit card. If the
card isn't signed I have to ask for photo ID.


FYI .... The merchant's agreement about not asking for ID doesn't
apply if you didn't sign the back of the card.

Reply

by Steve OH (IO) Posted Sun September 25, 2011 @ 1:57 PM

at that location. They are allowed to ask for photo ID, but they
can't refuse you to accept your card if you don't want to provide it.
I wouldn't take it personally. Blame the scum-bags who commit credit
card fraud for businesses trying to minimize their risk.

Reply


My Guess as well by McJohn Mon September 26, 2011 @ 8:23 AM

by Bill R. Posted Sun September 25, 2011 @ 1:51 PM

robert t.,

Could be either of these:

They have sustained losses and are working to assure that it does not
repeat.

They have not sustained a loss and are working to assure it does not
start.

As a credit card holder for many years when matching ID's happens I
have no problem.

I'm waiting for the day when our picture is on our credit card.

BillR.


Reply

My mom by Lisa H. Sun September 25, 2011 @ 3:44 PM


I use to have that with BOA by PepperElf Tue September 27, 2011 @ 9:27 AM


"See ID" by ams1001 Tue September 27, 2011 @ 11:32 AM




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