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Kia Optima ECM Causes Annoying Inspection Failure

Posted Tue January 31, 2012 12:00 pm, by Douglas P. written to Kia Motors America, Inc.

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I'm annoyed now; let's not make this into a furious, OK?

Just before Christmas, I took my 2006.5 [2007 design, 2006 model year] Optima to a local state inspection to get my safety sticker.

The car passed all tests, except for the fact that the "check engine" light was on. In accordance with Massachusetts law, they issued me a rejection sticker. While defined as an emissions problem, my exhaust was clean. It was not an issue. As such, I was advised to go to a Kia dealership. I was told that the ECM, electronic control module, required an upgrade to its firmware, something that only a dealer could do.

On to Kia's dealership. They give me a quote of $90 to reset the ECM, and install the software update.

Hooked up to their computer, an error code of 0630 shows up, and they cannot correct the problem. I'm told that the ECM has crapped out. OK~~ how much to fix it? $1,340 for the part, plus labor. I ask if they can effectuate the repair, should I come in with a replacement of my own, and I'm assured, Yes. They quoted a labor and programming charge of $135 to get the job done.

As with previous repairs, which have been few since I bought this car brand new in November, 2007, I found your $1,340 part on Ebay and purchased it for $88. Meanwhile, I call the registry to see if I can get a waiver of failed inspection, as the only actual problem is the little light on my dash console lighting up, saying "check engine."

Mass. DMV refers me to representatives of the EPA. Those folks say to follow the dealership's advice, and replace the ECM module. They also advise me to call Kia America to see if there's a recall on this device. If so, it would be taken care of free of charge to me.

Today, I got a call back from Kia America. "UNFORTUNATELY," more "UNFORTUNATELY." I'm told that not only can my ECM never be fixed, the one I've purchased off also won't work, because each such control assembly is paired by VIN to the car in which the factory installed it.

This is a FIRMWARE issue. Firmware is halfway between hardware and software. It's programmed into a device by the manufacturer, and can not be accessed by the product's end user. Changes can be made only by the manufacturer, or at an authorized service center thereof, in this case, a Kia dealership.

Your dealership does not have the resources to correct the problem. It is so intrinsically minor, spending big money to fix anything as trivial as this is ludicrous. Yet today, your USA headquarters calls me back to say "UNFORTUNATELY!"

FIX THIS!!!

No more UNFORTUnATELIES, OK??


Reply



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by douggieboy Posted Wed February 29, 2012 @ 1:20 PM

It took alot of negotiating, but this week they replaced my car's
control module, as the original inspection failure occurred before
80,000 miles or 8 years, falling under the federal law regarding
emission standards.

I am satisfied; the design of the ECM marries it to the vehicle when
it is made, so if a Kia car is totaled, the module cannot be salvaged
and used in any other car. I don't know how common this problem is,
but it goes without saying that if a car's central computer can't
simply be reset by a Kia dealer, and has to be replaced, it must be
costing the company one pretty penny to install a factory new one if
it fails while the vehicle is still under manufacturer warranty.

I'l take this occasion to thank Shannon at Kia America, and Gary, the
supervisor who decided to make the effort to satisfy his customer,
me.

Cased closed on a positive note.
Thank you~~
God bless.

Reply
by douggieboy Posted Mon February 6, 2012 @ 1:01 AM

It appears now that after considerable negotiations with higher- ups
at Kia, we may have reached a solution. Under provisions of a federal
law, all cars must be warranted against emissions defects 8 years, or
80,000 miles, whichever comes first. My mileage was roughly 79,400
when the inspection was done, and issued a rejection sticker because
of the ECM malfunction. This was just before Christmas, and the
inspection station told me to take it to an authorized dealer for an
ECM firmware reset. I got the car into their shop about 2 weeks ago,
and the mileage was just shy of 80,600. The dealership recorded this
as 81,595~~ wrong!

After speaking directly with the higher-up manager at Kia
headquarters, we came to the following agreement:~~

I am to take my car to the EPA/RMV certified mechanic who has said he
can either reflash the memory in my existing ECM, which the dealer
could not, or replace it with my $88 Ebay unit and do likewise. If it
works, I pay them $100, and we're all golden. If not, the manager has
agreed that Kia will cover the ECM replacement as a courtesy, and
we're still all golden.

I'll post on here as things unfold, and will certainly acknowledge
Kia's efforts and customer satisfaction interests, regardless of how,
and by whom, this situation is remedied.

Right now, it's "we'll see," and that we definitely shall. I tend to
believe that Kia will stand by their compromise with me, which is all
I need to remain a satisfied customer. If it costs a few dollars more
to be done with this headache, so be it~~ $100-$150 is what my
mechanic told me to expect, and the dealership's quote of $135 is not
unreasonable at all.

Here's hoping for the best.....
I'll let you know how it goes...

Thanks for your feedback everyone, even those who may disagree with my
position...

All for now.

Reply

For now, I'm taking Kia at their word. Dealership misdiagnosed.. by douggieboy Wed February 15, 2012 @ 2:51 AM

by McJohn Posted Wed February 1, 2012 @ 11:11 PM

I would just pull the fuse that powers the check engine light, get it
inspected and plug it back in.

Reply

I would do this, but.... by douggieboy Thu February 2, 2012 @ 1:28 AM

Kia Optima by George B. Sun February 5, 2012 @ 10:54 PM

Re: Kia Optima ECM Causes Annoying Inspection Failure by Jared C. Wed February 1, 2012 @ 9:11 AM


"Putting computer parts into cars was one of the worst ideas ever." by RedheadwGlasses Wed February 1, 2012 @ 12:32 PM

yep by Jared C. Wed February 1, 2012 @ 1:12 PM

It's GREED, not capitalism, which has to be put down... N/T. by douggieboy Thu February 2, 2012 @ 1:34 AM

I agree but.... by Jared C. Thu February 2, 2012 @ 11:56 AM

Not all vehicle computers are for entertainment. They control fuel by Steve OH (IO) Wed February 1, 2012 @ 2:32 PM
by Jared C. Posted Wed February 1, 2012 @ 3:08 PM

After all, they weren't present in cars in the 70's and these issues -
tranny, steering, etc. - were taken care of just fine in those earlier
cars without computer parts.

I couldn't care less about whether computer parts make cars safer.
Whether you are safe in a car or not primarily depends on the other
drivers on the road and how they drive...as well as on your own
driving ability and whether or not you are distracted while driving. I
doubt the computer parts do anything to make us much safer or to
protect us while we're driving, considering the two variables I
mentioned above are the most important with regards to your safety in
a car.


Reply
by Steve OH (IO) Posted Wed February 1, 2012 @ 4:16 PM

When those other drivers make mistakes, I am happy to have my ABS
and/or airbags to protect me.

Reply

fair play by Jared C. Thu February 2, 2012 @ 12:00 PM


O_o so you want the auto industry to INVEST into making two versions of everything just IN CASE someone wants it? by PepperElf Thu February 2, 2012 @ 2:18 PM

they're doing just fine.... by Jared C. Fri February 3, 2012 @ 11:59 AM


you're still assuming there will be enough buyers who think like you do by PepperElf Mon February 6, 2012 @ 9:52 AM
by Steve OH (IO) Posted Tue January 31, 2012 @ 1:33 PM

cars. The problem isn't just "the little light". It's an emissions
issue that has to be corrected. The dealer told you they could repair
it if you supplied another computer, but did you tell them you were
planning on buying a used ECM? That $88 doesn't seem like a good deal
if it isn't usable.
It may be unfortunate that there hasn't been enough failures to
warrant a recall, but that's life. It would be fabulous if all
vehicles had a 100% warranty, one that covered every part for the life
of the vehicle. UNFORTUNATELY, the vehicles would be so expensive that
nobody would be able to afford them.

Reply


Isn't the $88 suspect in and of itself? by RedheadwGlasses Tue January 31, 2012 @ 3:01 PM


I don't think so by Brendalala Tue January 31, 2012 @ 8:24 PM

I did this before with the climate control~~ by douggieboy Wed February 1, 2012 @ 4:00 AM

flawed technical info by JohnG Wed February 1, 2012 @ 10:01 AM

by PepperElf Posted Tue January 31, 2012 @ 7:21 AM

It sounds a bit like you maybe tried to take a shortcut with the ebay
device.

although you may feel it saved you money if it can't be used then it
may not help with the problem?

Reply




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