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Kia Optima ECM Causes Annoying Inspection Failure
Posted Tue January 31, 2012 12:00 pm, by Douglas P. written to Kia Motors America, Inc.
Write a Letter to this Company
I'm annoyed now; let's not make this into a furious, OK?
Just before Christmas, I took my 2006.5 [2007 design, 2006 model year] Optima to a local state inspection to get my safety sticker.
The car passed all tests, except for the fact that the "check engine" light was on. In accordance with Massachusetts law, they issued me a rejection sticker. While defined as an emissions problem, my exhaust was clean. It was not an issue. As such, I was advised to go to a Kia dealership. I was told that the ECM, electronic control module, required an upgrade to its firmware, something that only a dealer could do.
On to Kia's dealership. They give me a quote of $90 to reset the ECM, and install the software update.
Hooked up to their computer, an error code of 0630 shows up, and they cannot correct the problem. I'm told that the ECM has crapped out. OK~~ how much to fix it? $1,340 for the part, plus labor. I ask if they can effectuate the repair, should I come in with a replacement of my own, and I'm assured, Yes. They quoted a labor and programming charge of $135 to get the job done.
As with previous repairs, which have been few since I bought this car brand new in November, 2007, I found your $1,340 part on Ebay and purchased it for $88. Meanwhile, I call the registry to see if I can get a waiver of failed inspection, as the only actual problem is the little light on my dash console lighting up, saying "check engine."
Mass. DMV refers me to representatives of the EPA. Those folks say to follow the dealership's advice, and replace the ECM module. They also advise me to call Kia America to see if there's a recall on this device. If so, it would be taken care of free of charge to me.
Today, I got a call back from Kia America. "UNFORTUNATELY," more "UNFORTUNATELY." I'm told that not only can my ECM never be fixed, the one I've purchased off also won't work, because each such control assembly is paired by VIN to the car in which the factory installed it.
This is a FIRMWARE issue. Firmware is halfway between hardware and software. It's programmed into a device by the manufacturer, and can not be accessed by the product's end user. Changes can be made only by the manufacturer, or at an authorized service center thereof, in this case, a Kia dealership.
Your dealership does not have the resources to correct the problem. It is so intrinsically minor, spending big money to fix anything as trivial as this is ludicrous. Yet today, your USA headquarters calls me back to say "UNFORTUNATELY!"
FIX THIS!!!
No more UNFORTUnATELIES, OK??
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by douggieboy Posted Wed February 29, 2012 @ 1:20 PM
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It took alot of negotiating, but this week they replaced my car's control module, as the original inspection failure occurred before 80,000 miles or 8 years, falling under the federal law regarding emission standards.
I am satisfied; the design of the ECM marries it to the vehicle when it is made, so if a Kia car is totaled, the module cannot be salvaged and used in any other car. I don't know how common this problem is, but it goes without saying that if a car's central computer can't simply be reset by a Kia dealer, and has to be replaced, it must be costing the company one pretty penny to install a factory new one if it fails while the vehicle is still under manufacturer warranty.
I'l take this occasion to thank Shannon at Kia America, and Gary, the supervisor who decided to make the effort to satisfy his customer, me.
Cased closed on a positive note.
Thank you~~
God bless.
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by douggieboy Posted Wed February 15, 2012 @ 2:51 AM
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... the problem, in that a brand new battery I bought from Autozone last summer is actually bad. The state authorized service center which finally identified the cruz of the matter is replacing Autozone's junk battery with a Kia factory one, and Autozone has offered full refund, once I return their defective product to the store where I bought it.
Having promised to resolve my PCM problem at company expense, I see no reason not to give Kia full benefit of any slightest remaining doubt. If the Massachusetts service center authorized to effectuate corrections my car may require cannot, Kia America has assured me that they certainly shall.
For this, I extend advance thanks to Kia, by which I may be able to drive my car without paying the $1,500 remedy from the dealer, an expense I simply cannot afford.
In any case, this matter appears to be resolved. Once everything is done, and all is in good order, I'll advise of my satisfaction here...
Thanks --
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Kia Optima
by George B. Sun February 5, 2012 @ 10:54 PM
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by Jared C. Posted Wed February 1, 2012 @ 9:11 AM
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I feel for you for this issue. I've been driving around with the check engine light on in my car for months now. My car - a Nissan - does this because the little sensors in the car fail and that makes the Check Engine light come on.
Putting computer parts into cars was one of the worst ideas ever.
The new technology additions don't improve the vehicle at all (I don't use OnStar, play DVD's in my car or play MP3's, so please no replies to this post talking about how we didn't have those in 70's cars and how they are so nice and how other people can't live without them)....and they break down and need replacing FREQUENTLY.
It's a shame you can't get a decent car like they made in the 70's anymore - made out of steel and with as few parts as possible. Those 70's cars rarely broke down and, when they did, fixing the issue was usually price-affordable (Unless it was something major like a tranny).
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by Steve OH (IO) Posted Tue January 31, 2012 @ 1:33 PM
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cars. The problem isn't just "the little light". It's an emissions issue that has to be corrected. The dealer told you they could repair it if you supplied another computer, but did you tell them you were planning on buying a used ECM? That $88 doesn't seem like a good deal if it isn't usable.
It may be unfortunate that there hasn't been enough failures to warrant a recall, but that's life. It would be fabulous if all vehicles had a 100% warranty, one that covered every part for the life of the vehicle. UNFORTUNATELY, the vehicles would be so expensive that nobody would be able to afford them.
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by PepperElf Posted Tue January 31, 2012 @ 7:21 AM
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It sounds a bit like you maybe tried to take a shortcut with the ebay device.
although you may feel it saved you money if it can't be used then it may not help with the problem?
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