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Useless is as useless does.
Posted Wed February 1, 2012 4:49 pm, by Amy J. written to Macys.com
Write a Letter to this Company | Rate this Company
Your website is awful.
Pages take an unusually long time to load, even with my fast connection. Any potential customer with a slower connection would certainly give up before finding even a single item to add to his or her shopping cart. I'm sure you've lost customers over this issue alone.
In case you aren't aware, a customer well-versed in online shopping develops a system for finding the items he's interested in. Slow page loading makes this seem like a pointless endeavor, especially when the browsing shopper clicks on one spot on the screen before the page has finished its endless loading only to have the click end up on a completely different and often unrelated item or category instead. Poorly designed and/or hosted websites send customers to your competitors.
An additional example of your website's lousy design is that so many of the links are bad. It's frustrating to click on a link for luggage and end up somewhere else entirely. When one clicks on a link for slacks in plus sizes and instead is given seach results for black slacks in all sizes, one is inclined to run for the hills. (Metaphorical, possibly Sears.)
Please consider having your website redesigned. It would be well worth the investment.
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by PepperElf Posted Mon February 13, 2012 @ 11:14 AM
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has anyone here actually personally designed a message board, or sales-style website?
I'm talking about websites beyond your simple HTML "me" page, or a myspace profile. Something like PFB. Or ebay, or a message board where you have to have login data?
We had to do them in my advanced web design class. Believe me it is NOT as easy as it looks.
And you do it all yourself, no teams of coders just one person.
There's a lot of work involved. It's not just barfing some code on a page and calling it a website. It took a lot of effort just to make a simple message board where users could log in, edit their posts, search for posts, look for posts under topics etc, and log out.
Plus we had to include at least two complex codes - mine included figuring out how to jerry rig my page to have avatars show up. I ended up designing code that stripped the avatar file of all information and changing the file name to the name of the user only (no extension).
weird but hey it worked.
now imagine that on a big scale... say, writing code for an entire store where you have to tie in inventory data, credit card security, etc.
sure it's easy to just say "they're dumbos cos this didn't work well for me" but that's a bit of an overreaction.
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by Jared C. Posted Mon February 6, 2012 @ 2:42 PM
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I agree with the letter writer 100%. This is an ENORMOUS problem on the Web and the IT community needs to take responsibility for it and clean it up ASAP.
Web Masters are easily the most useless, brainless idiots currently alive on our planet.
I have the same issue with idiotic Yahoo email. I am quicker than my computer...and the servers that underlie my web connection. As a result, I am punished each and every day I log online as the idiot IT system requires that the entire page load up (ads and all) before I can do anything. So, each email delays me by about 30 seconds while it paints up. Considering I get about 120 emails a day, I lose about AN HOUR of free time each and every day due to this IT slow-moving idiocy.
This shows IGNORANCE and a LACK OF CONCERN by IT people towards the free time of their users/customers and a lack of concern twoards the level of happiness with their work output that their users have.
It'd be nice if the federal govt. would pass a bill requiring that these irritations be minimized. Each penalty could involve an assessment against the offending IT company for $1 K per violation. I bet THAT'D get the crap to stop immediately! After all, the unlimited greed of most businesses would ensure they'd clean up their slow garbage issues just to avoid having to go bankrupt from fees for slow service.
I bet advertisers forced this change...because fast folks like myself were churning through their email quickly, efficiently and without even glancing at their dumb ads. Why do these advertising dopes think that by forcing us to slow down...that we're actually going to have a positive view of their firm or even buy something through the ad?
Yeah, RIGHT. What I'VE done (and I bet the letter writer and most others irked by this problem are also doing) is mentally catalog who advertises in Yahoo email so I can boycott them and never buy anything from them ever again....as well as bad-mouth them to whoever will listen!
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by tali Posted Fri February 3, 2012 @ 2:21 PM
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Just jumped over to firefox and the Macy's site loaded faster than with Windows. I have both loaded, because sometimes it is better to use Firefox. As for the other, maybe.... well I just don't know, not that computer savvy.
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by PepperElf Posted Sat February 4, 2012 @ 11:53 AM
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