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UnPaid (and not your) Pal
Posted Fri February 3, 2012 12:00 pm, by Ruth H. written to PayPal.com
Write a Letter to this Company
I recently sold a pair of jeans for charity. The entire sale, 100%, went to the charity. Paypal has placed a hold on the funds and will not release them until the buyer leaves feedback or 21 days, whichever comes first. I strongly suggest you begin releasing funds immediately for charity auctions when all of the funds are for charity and none are for the seller.
The 21 day float (when Ebay/Paypal makes money off of the seller or charity's money) is not acceptable, and one reason I almost never sell anything on Ebay on my personal account. [Planetfeedback note: there are two accounts; the other doesn't have the hold problem, but this was personal and not business-related.] If it weren't a fundraiser I wouldn't have this time either; your policies are frankly as seller-unfriendly as possible. It is not fair to either seller or charity to hold the funds.
Again, I strongly suggest you revisit this policy. It would go a small way toward rehabilitating your image. Sellers are already staying away in droves, and this business of holding charitable contributions can't be helping.
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They know that the same way they know what the shipping options are that you have enabled and your payment options. You've obviously never listed anything. The charity auctions, unless listed by a 501C3, all have to go through Giving Works/MissionFish.
As for money, Ebay/Paypal holds the money and makes interest on the money while they hold it. Since they're holding a bucket of it the interest return can be substantial. Companies like banks have been doing it for decades. It's also possible that if the buyer claims to be dissatisfied, they get to keep the item and Ebay refunds their money. They then take it back from the seller, or never give it to them in this case. If that happens the seller's fees may or may not be refunded as well. Often they aren't. It may "only" be about 50 cents, but by golly it's the seller's 50 cents and not Ebay's.
It's all pennies per seller, but those pennies add up. Money grubbing at its finest.
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by PepperElf Posted Fri February 3, 2012 @ 12:05 PM
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Here's the possible problem.
1) IIRC it won't matter if the other account is in good standing. If this is a new account with few transactions it will still be held to the same restrictions as other new accounts.
The only time the other account will matter is if the other account is in *bad* standing. (like if someone made a new account to circumvent a block, or to harass someone)
2) What you plan to do with the money doesn't matter when it comes to the hold rules.
I mean yes, it's very kind of you and applaudable to donate for charity like that. However it doesn't lift the rules and restrictions already in place.
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