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FIOS Available Next Door - But Not at My House

Posted Sun February 5, 2012 12:00 pm, by Nicholas M. written to Verizon Local Telephone (and FIOS)

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When I lived in Oakland, NJ I was one of the very first FIOS customers in the area. I was the on the waiting list for service, and signed up immediately for service. I greatly enjoyed my FIOS service, and used it from the moment it was available until I moved to Pennsylvania.

I moved to Buckingham, PA about three years ago and was disappointed to learn that FIOS was unavailable. I found out recently that the FIOS network was extended into to my neighborhood. Unfortunately, although my next-door neighbor has FIOS available, I do not. When I called your customer service line, I was told there are no plans to extend FIOS to my home, even though my neighbor has it.

I would very much like to drop Comcast and switch back to FIOS. I would appreciate it if you could extend your FIOS coverage by 100' and provide me service. I would use FIOS for phone, internet and TV and my wife likes to order pay per view as well.


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by fairywithfangs Posted Mon February 13, 2012 @ 12:58 PM

We have this problem in our neighborhood. My neighbor who lives two
houses down has FIOS but we do not. They live in the middle of the
block we live on the corner. The people across the street have Fios
as well.


by RedheadwGlasses Posted Wed February 8, 2012 @ 1:03 PM

I think you should find out who else in your neighborhood has FIOS.
I'd be curious if others beyond your neighbor's house have FIOS --
like someone on the other side of your house.

I suppose the service has to have an end boundary somewhere, but it
seems weird that it would end between two houses rather than end at
the end of a block or street.

by Jared C. Posted Mon February 6, 2012 @ 2:27 PM

All I know is that these FIOS wankers call you each and every day
harassing you...asking you to switch to FIOS...until you get brusque
with them and tell them to stop bugging you.


by PepperElf Posted Mon February 6, 2012 @ 12:44 PM

ack. i meant to put in text too.

Anyway it costs the money to lay down more cable. The question is...
will the amount you spend on service make up for the cost of the

In some cases the answer is "no". One of my computer teachers said he
has the same issue. It would cost over $10,000 to extend the service
to his home.

So, ask them how much it would cost to lay the cables down. if you're
willing to eat the cost I'm sure they'll do it for you


by PepperElf Posted Mon February 6, 2012 @ 12:42 PM


please delete my blank reply. n/t by PepperElf Mon February 6, 2012 @ 12:44 PM

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